Grow Financial Federal Credit Union is headquartered in Tampa and is the 4th largest credit union in the state of Florida. It is also the 83rd largest credit union in the nation. It was established in 1955 and as of September of 2013, it had grown to 527 employees and 163,937 members. Grow Financial Federal Credit Union has a B+ health rating.
Membership is open to employees of Select Employee Groups, to immediate family members or household members of anyone who is a member or is eligible for membership, to an Active or Retired Military, and to any MacDill Air Force Base Civilian Employee. If you don't meet any of the aforementioned requirements for Grow Financial membership, you may become instantly eligible through Friends of Military Families, LLC. There is a one-time membership fee of $5.00 to join Friends of Military Families. Pay a $5 membership fee and open a Share Savings Account with a $5 minimum opening deposit to become a member of Grow Financial Federal Credit Union. This $5 deposit represents one Credit Union share and must stay in your account as long as you are a member. - See Details
Imagine you go into your federal credit union (Grow Financial) where you have been banking since 1986 to withdraw your money market funds, and get hit with a “very hidden” fee of $885.00! Nobody bothers to tell me about this fee, no paperwork is signed, not even is my identification checked. They did this without my knowledge or consent, by secretly going into my “checking” account to take (steal) what they have labeled as a “cash withdraw fee”. I would have never even known it was missing until checks started bouncing, or by checking my account(s) online. Luckily I did go online and was able to spot it before checks began bouncing.
I have gotten nowhere in my complaints with the branch manager(s), and have written the CEO ( Robert Fisher ) a letter that was received months ago and has went ignored.
I thought there might be some public interest in this story, with just how safe our money really is in the bank. What do you do (or can you do) when the financial institution you are trusting with your money- decides to rob you? I have contacted the NCUA and Grow just lied to them and said I was informed.
The reason I decided to withdraw my money in the first place was because of thier inferior service when I went to get a pre-approval for a mortgage loan. I would be happy to share more details but I'm not sure if I can list my contact info here? Please let me know if you're interested when you respond (to this thread) and I'll get back to you will complete details of what happened to me with this nightmare of a credit union.
Today after many years of being a loyal customer; I am closing all of my accounts with Grow Financial. I have a excellent credit score, over 800, no late payments, or other factors that could hurt my credit. However, I am unable to get a loan from this bank. The government has bailed out banks, but the banks are making it very hard for those of us who have made our payments on time and played by the rules. I am taking my business, loans elsewhere. With a health rating of only 3, Grow Financial will only continue to look after it's bottom line and not it's customes.
A member since 1995 w/Credit Score of 815, no late paments and only $1,000 debt. I stayed w/this small guy to support it, instead of Mega Banks; however, as other customers and after 45 min in waiting (several times), the FCU was unable to give me a personal loan. Also, in the past while trying to solve claims charges, they never get back to me, and $ was not returned (only $30). Next step: yes, I'll move with a bigger bank, despite my effort to support the little guys.
The customer service agents just read from a prompter every time you call them. They were quick to give a loan but no help was given after years of payments and wanting to refinance. Speaking with a "manager" didn't help at all either. Managers just act like their hands are tied by "Company Policy".
Take your money to a better Credit Union and avoid the headaches.
When this was Macdill FCU it didn't seem as bad. Since becoming Grow FCU it has turned into Ebenezer Scrooge FCU.
I have been with Grow/Macdill since 98'. My whole family has been with them since the 80's. I had many Auto Loans through them in the past with no problems. Then 2 years ago I traded in my car and let the Dealership handle the financing. I didn't go to Grow in advance.
When I was signing the contract the Finance Manager tells me that Grow Declined to finance me and that Pinellas FCU approved it. A CU that I wasn't even a member of. Now this week I tried to get a personal loan and was thinking of also Re-financing my home loan with Grow. The Personal loan was declined and that was it for me.
That was the last straw.
My sister has already become tired of Grow and has left them. My parents are considering it.
I am switching my Direct Deposit and closing my account. I will never do business with them again.
i will go to Pinellas FCU where my Auto Loan went through and see what they have to offer.
Take your money out of Grow Financial Credit Union and find another bank. They will REFUSE to help you when you really need a little help. As a professional in my community, I will tell every person that I know to not bank with Grow. You can be a great customer for several years and it means absolutely nothing to them. They deserve a zero star rating.
They have an open investigation by regulators into their deposit and loan accounts due to mismanagement of their application of payments made in person at teller windows.
Read the many, many complaints against this credit union and make up your own mind.
I wish I had!
Been with them for six months and never had a problem. Every time I have gone into a branch, I have always received great service. Great rates too.
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2013 Grow Financial Federal Credit Union had $31.33 million in non-current loans and owned real-estate with $220.65 million in equity and loan loss allowances on hand to cover it. This gives Grow Financial Federal Credit Union a Texas Ratio of 14.20% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Grow Financial Federal Credit Union held steady from 15.69% as of September 30, 2012 to 14.20% as of September 30, 2013, resulting in a positive change of 9.49%.This indicates that the balance sheet and financial strength for Grow Financial Federal Credit Union has held steady in recent periods.
In the past year, Grow Financial Federal Credit Union has increased its total deposits by $97.72 million, resulting in 6.09% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Grow Financial Federal Credit Union has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Grow Financial Federal Credit Union has $1.91 billion in assets with $220.65 million in equity, resulting in a capitalization level of 11.53%, which is excellent.
|Assets and Liabilities|
|Equity Capital||$197.60 million|
|Loan Loss Allowance||$23.06 million|
|Unbacked Noncurrent Loans||$28.47 million|
|Real Estate Owned||$2.86 million|
|Historic Data - September 2012|
|Equity Capital||$183.35 million|
|Loan Loss Allowance||$28.21 million|
|Unbacked Noncurrent Loans||$28.47 million|
|Real Estate Owned||$1.95 million|
|Profit Margin - Quarterly|
|Net Interest Margin||3.54%|
|Return on Assets||0.89%|
|Return on Equity||8.58%|
|Interest Income||$54.90 million|
Always verify rates and promotions with the bank or credit union. We are not Grow Financial Federal Credit Union, we are a rate comparison website and can not provide official rates or promotions.
|0.35%||-||-||Roth IRA Savings Account|
|0.35%||-||-||Get Fit Savings|
|0.35%||-||-||Coverdell Education Savings Account|
|0.35%||-||-||IRA Savings Account|
|0.10%||-||-||Health Savings Account|
|0.35%||$50k||-||Business Money Market|
|3.00%||-||$1k||Grow Student E-Checking|
|2.50%||-||$5k||Grow Green Checking|
|0.45%||$50k||-||Grow High-Yield Business Checking|
|1.85%||$500||-||60 Month Share Certificate|
|1.85%||$500||-||Business 60 Month Certificate|
|1.55%||$500||-||48 - 59 Month Share Certificate|
|1.55%||$500||-||Business 48 - 59 Month Certificate|
|1.30%||$500||-||36 - 47 Month Share Certificate|
|1.30%||$500||-||Business 36 - 47 Month Certificate|
|1.10%||$500||-||30 - 35 Month Share Certificate|
|1.10%||$500||-||Business 30 - 35 Month Certificate|
|0.95%||$500||-||24 - 29 Month Share Certificate|
|0.95%||$500||-||Business 24 - 29 Month Certificate|
|0.70%||$500||-||18 - 23 Month Share Certificate|
|0.70%||$500||-||Business 18 - 23 Month Certificate|
|0.55%||$500||-||12 - 17 Month Share Certificate|
|0.55%||$500||-||Business 12 - 17 Month Certificate|
|0.30%||$500||-||6 - 11 Month Share Certificate|
|0.30%||$500||-||Business 6 - 11 Month Certificate|