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813-871-2690
711 E Henderson Ave
Tampa, FL 33602

GTE Financial is a member-owned federal credit union chartered in the midst of the Great Depression that offers a variety of depository banking and lending products. It is an active participant in serving organizations located in the community it serves and also helps businesses with growth and start-up financing.

On its personal banking side, GTE Financial offers savings, checking, money market, share certificate, IRA, and credit card accounts to meet the needs of it membership. Its checking account options include a basic, free account that is eligible for a member advantage program, and a youth account that comes with reduced insufficient fund charges and once-a-month forgiveness for overdraft fees. Both checking accounts come with unlimited check writing, referral incentives, and free debit cards. A basic savings account as well as a money market account are available and offer interest at varying levels based on account balances. Share certificates and IRA certificates range in term lengths from 6 to 60 months. GTE’s rewards program offers cash back incentives for using its Visa credit card or MasterCard debit card.

GTE Financial online banking provides a web-based platform for members to manage their accounts, pay bills, transfer funds and make loan payments. The credit union is part of the CO-OP ATM network and allows free money withdrawal from an ATM that is part of the network. GTE also provides financial education and resources to help guide members through decisions related to purchasing a mortgage and opening up various deposit accounts.

GTE Financial was originally chartered in 1935 and is headquartered in Tampa, Florida. The credit union serves hundreds of thousands of members through a number of branches spread across the state of Florida.

Field of Membership Restrictions

Family Membership: Family members eligible for membership include the spouse, child, parent, brother, sister, stepparent, stepchild, grandchild, or grandparent of the primary member. ZIP Code Eligibility: Anyone who lives, works, worships, or attends school within the following zip codes is eligible for membership: Tampa, Florida Hillsborough County: portions of 33602, 33603, 33604, 33605, 33606, 33607, 33609, 33610, 33619. For more specific areas, click on the following map. CU Savers: You can join GTE FCU even if you are not eligible for membership through your employer or a family member. GTE FCU sponsors a non-profit educational financial club, CUSavers. If you share in GTE FCU's desire to reach common financial goals, joining CUSavers for a one-time non-refundable $10 membership fee qualifies you for credit union membership. - See Details

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Reviews (7)

Times Must Be Tough At GTE FCU!

I have been a long time member of GTE FCU, since 1970, and over the years have had a variety of products with them. I recently went in to open a 5 year CD for the then posted rate of 2.52%APY. I was advised by the representative that in order to qualify for that rate, I would need to open a checking account, have a direct deposit, maintain (my already active) savings account, have either a credit card or loan with them and a couple of other requirements which I don't recall. He stated they are trying to encourage members to have ALL of their banking done through GTE. He then asked if I did the majority of my banking somewhere else & I replied that I did. He then asked what I consider to be a rude and inappropriat question of a bank customer, "Where do you bank now", to which I answered "Somewhere else". The only question I consider more rude is when a bank employee asks "why" a customer is withdrawing money from their own account. I did not open any CD, and am seriously thinking of terminating all banking with GTE. Clearly a 40+ year customer is no longer important to GTE FCU unless the customer will commit to bringing ALL of their banking business to GTE. Seems there was a fable when we were children about not putting all of our eggs in one basket. What's up with that, GTE FCU? 

Be Very Carefull Dealing With This Credit Union,

They will pull money out of your account even if your on unemployment, They are in bad shape and desperate

GTE Lied Then Blocks Me From My Disability Monthy Deposit

This is a short version of what happened to us on July 2nd & 3rd 2013. GTE has a corrupted on line banking site and they deny there is any problem with the system. Yet not only does it continue to take you to the final login page which is the password page, but the employee who we sat down and reported it to Dione Mateas Devroux had issues herself when trying to log in at her desk to show us how to do so "correctly" LOL what a joke this place is. Take your money and banking needs elsewhere that will actually be safe for your finances and any concerns brought to Senior staff will actually be heard out and acted on. Not denied that there is an issue then put it off on their "member" as though you have caused there system to work inadequatly. Again LOL what a sorry excuse for a credit union.Our version of events is as follows:

Complaint Description:
Reported suspected fraud on July2 2013 on our accts.. Following day GTE refused us access to our accts.One of which had just received myS.S.A. deposit We opened 11 various accounts in May 2013. Shortly after we started to have suspicious activity in our C.U. accounts,emails, via txt messages and by VM. Things like you are "approved" for a CC, car and payday loans etc. In 3 weeks we received well over 160 plus contacts from to many companies to list. We also had numerous problems with their on line banking, things like being able to log in to "our Accts" even after incorrectly answering security log in questions. When we went to the CU to tell them of our issues and our concern for my coming monthly deposit from SSA Dione M Deavoue misled us that the best way to address this was to lock down our accounts until the morning after my deposit hit to safeguard it from being accessed and the following morning we could come in and close said accts. reset passwords and user logins then reopen the accts under new acct numbers. The morning after the deposit upon arriving at the CU we met with her again were immediately put on the phone in her office with fraud dept. for GTE and were accused of the fraud we reported to be our own fault and told that our funds would NOT be available until the investigation of our claims was completed. When we told this woman she had misled us she denied ever making any such statements to us. This deposit pays my monthly rent due each 3rd,electric and other utilities since I am disabled this deposit is my monthly income. Have now no rent,no funds to pay my bills and am incurring numerous fees and now face possible eviction from our home of the last 3 years. When we told them this was unacceptable and how I live monthly off that deposit Ms Metaes Devroue yelled at us threatened to call the police and told us to leave the CU. Which we did then from outside the door of the CU we contacted the police,member services as well as the branch Manager Rob Perry. After approx 60 minutes Mr Perry came out and told us they had rejected the SSA deposit our accts were being closed and any funds in them with a letter explaining their decision would be mailed to our address. Then we were lied to by The manger of the fraud dept via my cell him telling me the same thing Mr Perry had said as well that my SSA deposit had never actually been deposited.Lie, already verified with SSA deposit was in my account from since the early A.M. Upon going home discussing it between us we decided to call member services again and upon inquiring of the status of the accounts were told they were active, then that the deposit was in but that they would mail a check out in that amount. Disabled,humiliated mistreated and no money, my money to support my monthly living obligations as well as incurring extra fees,cost and facing potential eviction. Unprofessional,rude, unnecessary, and just about criminal. Now we believe most likely driven by ignorant bigoted dislike for our partnership and sexual orientation. Planning on following up by filing with any and all Agencies with oversight of this excuse for a financial institution.

Could Not Get Anyone To Call Me!!!!

This credit union provides the worst service ever (or not). My son applied for a loan - was told it should be ok so we left. Never got a call back. Left three voicemails over a week's time, and no reply. Finally got someone in Loan Department and explained what happened. He apologized and said that even with more money down, my son could not get a loan (which is all we wanted to find out). I asked to speak to the Loan Officer's supervisor about not getting a return call from my three voicemails (along with nearly a dozen calls I made that went to voice mail). He assured me that he would get back to me that day but never did.
What does it take to get someone to keep their word? Or place a return phone call? If this is the way you get treated before becoming a customer, what happens after they've earned your business.

False Advertising

Credit Union has offered a free (obligation free) entry to win an electric vehicle.   However, while trying to enter my name and other info into the free, no obligation entry, After much effort, It became very clear that in order to get the entry accepted, one would have  to agree to allow the holders of the contest to contac me and ask any number of "credt questions" and/or  I would have to be willing to apply for credit for either a home or a vehicle before I would be entred into said contest for the free commodity (Electric Vehicle) that was free of any obligation.....

Is this not a rather "sneaky" way of acquirig telephone number and address info as well as your permisision to allow an advertiser to contact you as they circumvent the "do not call" restrictions???. 

  

GTE rocks!

I love GTE Credit Union, they are really competitive with the services they offer and they aren't trying to nickel and dime each customer. They look at customers like members, not customers that they should try to sell me things. I really like that, they keep my money safe and also provide me access to it and offer me things like I need Home mortgages and credit cards with competitive rates.

They Will Take Money Out Of Your Checking, Beware

Watch out for these robbers, they will take your unemployment check money deposited into your checking accounts.



Health

Data for Q4 2013

Institution Health

C+

Texas Ratio

GRADE:
C+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 GTE Financial had $41.24 million in non-current loans and owned real-estate with $143.98 million in equity and loan loss allowances on hand to cover it. This gives GTE Financial a Texas Ratio of 28.64% which is average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
C+

The Texas Ratio for GTE Financial experienced no significant changes from 31.07% as of December 31, 2012 to 28.64% as of December 31, 2013, resulting in a positive change of 7.82%.This indicates that the balance sheet and financial strength for GTE Financial has had no significant changes in recent periods.

Deposit Growth

GRADE:
A

In the past year, GTE Financial has increased its total deposits by $64.36 million, resulting in 4.55% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth GTE Financial has shown is excellent.

Capitalization

GRADE:
C

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. GTE Financial has $1.62 billion in assets with $143.98 million in equity, resulting in a capitalization level of 8.91%, which is average.

Institution Statistics

Overall
NCUA #196
Year Chartered1935
Employees482
Primary Regulator
Assets and Liabilities
Assets$1.62 billion
Loans$1.35 billion
Deposits$1.48 billion
Equity Capital$120.01 million
Loan Loss Allowance$23.97 million
Unbacked Noncurrent Loans$35.32 million
Real Estate Owned$5.92 million
Historic Data - December 2012
Assets$1.54 billion
Equity Capital$110.52 million
Loan Loss Allowance$30.11 million
Unbacked Noncurrent Loans$35.32 million
Real Estate Owned$9.71 million
Profit Margin - Quarterly
Net Interest Margin3.51%
Return on Assets0.67%
Return on Equity8.98%
Interest Income$56.70 million
Rates

Always verify rates and promotions with the bank or credit union. We are not GTE Financial, we are a rate comparison website and can not provide official rates or promotions.

GTE Financial Savings Account Rates

DetailsAPYMINMAXPRODUCT
6.99%-$500Regular Share Savings - Member Advantage
1.26%--Health Savings Account
0.15%$100-IRA Plus
0.15%$100-High Balance IRA
0.15%$100-High Balance SEP IRA
0.15%$100-SEP IRA Plus
0.15%$100-High Balance CESA
0.15%$100-High Balance Roth IRA
0.15%$100-CESA Plus
0.15%$100-Roth IRA Plus
0.10%$100-Regular Share Savings
0.10%$100-Special Share Savings

GTE Financial Money Market Rates

DetailsAPYMINMAXPRODUCT
0.15%$100-Money Market
0.15%$100-Money Market Plus
0.15%$100-High Balance Money Market

GTE Financial Checking Account Rates

DetailsAPYMINMAXPRODUCT
6.99%-$500Primary Checking - Member Advantage
0.15%--Business Interest Checking
0.00%--Primary Checking

GTE Financial CD Rates

DetailsAPYMINMAXPRODUCT
1.91%$500-60 Month Share Certificate - Member Advantage
1.71%$500-48 Month Share Certificate - Member Advantage
1.66%$500-60 Month Share Certificate
1.51%$500-36 Month Share Certificate - Member Advantage
1.46%$500-48 Month Share Certificate
1.26%$500-36 Month Share Certificate
1.10%$500-30 Month Share Certificate - Member Advantage
1.00%$500-24 Month Share Certificate - Member Advantage
1.00%$500-30 Month Step Up Share Certificate - Member Advantage
0.90%$500-18 Month Share Certificate - Member Advantage
0.85%$500-30 Month Share Certificate
0.75%$500-24 Month Share Certificate
0.75%$500-30 Month Step Up Share Certificate
0.70%$500-12 Month Add-on Share Certificate - Member Advantage
0.65%$500-18 Month Share Certificate
0.45%$500-12 Month Add-on Share Certificate
0.35%$500-6 Month Share Certificate - Member Advantage
0.10%$500-6 Month Share Certificate

GTE Financial IRA Rates

DetailsAPYMINMAXPRODUCT
1.91%$500-60 Month IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
1.71%$500-48 Month IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
1.66%$500-60 Month IRA Certificate (Traditional,CESA,Roth,SEP)
1.51%$500-36 Month IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
1.46%$500-48 Month IRA Certificate (Traditional,CESA,Roth,SEP)
1.26%$500-36 Month IRA Certificate (Traditional,CESA,Roth,SEP)
1.10%$500-30 Month IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
1.00%$500-24 Month IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
1.00%$500-30 Month Step Up IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
0.90%$500-18 Month IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
0.85%$500-30 Month IRA Certificate (Traditional,CESA,Roth,SEP)
0.75%$500-24 Month IRA Certificate (Traditional,CESA,Roth,SEP)
0.75%$500-30 Month Step Up IRA Certificate (Traditional,CESA,Roth,SEP)
0.70%$500-12 Month Add-on IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
0.65%$500-18 Month IRA Certificate (Traditional,CESA,Roth,SEP)
0.45%$500-12 Month Add-on IRA Certificate (Traditional,CESA,Roth,SEP)
0.35%$500-6 Month IRA Certificate - Member Advantage (Traditional,CESA,Roth,SEP)
0.10%$500-6 Month IRA Certificate (Traditional,CESA,Roth,SEP)
Locations

GTE Financial has 22 locations. Click to view all GTE Financial locations.