Harborstone Credit Union is headquartered in Tacoma and is the 8th largest credit union in the state of Washington. It is also the 192nd largest credit union in the nation. It was established in 1955 and as of December of 2013, it had grown to 227 employees and 72,515 members. Harborstone Credit Union has a A+ health rating.
If you live, work, or worship in the state of Washington, you are eligible for membership at Harborstone Credit Union. You can also join if you are a family member of a current Harborstone member, an active, reserve, or a retired military personnel, or if you are an active or retired civil service employee. - See Details
I was a member of Prevail prior to the merger. 5 accounts plus credit card & mortgage.
Despite all assurances that nothing would change, I've had nothing but problems. You can't reach anyone, and if by some miracle you do they're unresponsive and unhelpful. Whatever problem I've had it's "That's just the new policy" or "Sorry, there's nothing I can do." I'm getting delinquent notices on my mortgage despite it being current and up to date. Electronic payment transactions now take a week, regardless of whether the payee is part of Harborstone. They also now debits your accounts days before the payee receives electronic fund transfers.
I am now researching a new home for my money and my mortgage. I've already replaced the credit card, and shut off all direct deposits & automatic payments.
Stay away - go to BECU if you want a credit union
This bank has some of the most unprofessional employees I have ever seen. Ego takes presidence. Stay Clear
I came as one of the Prevail customers. Their bill paying software does whatever it wants, whenever it wants. Sometimes it send bills three days early, sometimes a week late. I've called about this several times, gotten NSF fees refunded for those bills sent early, and then have to talk my vendors out of charging me late fees when HS's bill payer doesn't work.
It would take less time to write checks, but since they put an incomplete account number on my membership card, I had to reorder my new check, and don't have them yet.
Right now it's a Thursday at 4 o'clock, and online banking has been down for unscheduled maintenance for hours. Customer service says it's not IT's job to tell them what's up.
I seem to have a problem with this credit union withdrawing the larger abount first and then a smaller amount. There have been times where there was enough in my account to pay for the small amount and not get an overdraw fee of $30 but they processed the larger amount first, charged me $30 for that and then took the small amount out and charged me another $30. Wells Fargo never did this to me. They always took the smaller amount out. It used to be a good credit union, when I was with them years ago, but now they are getting to big and they don't care about their customers. I have done a few test runs with this credit union and everytime the larger amout clears first and then the smaller amout clears. I will be taking my business else where that does not practice this kind of money making scheme.
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Harborstone Credit Union had $3.97 million in non-current loans and owned real-estate with $119.5 million in equity and loan loss allowances on hand to cover it. This gives Harborstone Credit Union a Texas Ratio of 3.32% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Harborstone Credit Union decreased dramatically from 5.59% as of December 31, 2012 to 3.32% as of December 31, 2013, resulting in a positive change of 40.56%.This indicates that the balance sheet and financial strength for Harborstone Credit Union has improved dramatically in recent periods.
In the past year, Harborstone Credit Union has increased its total deposits by $254.35 million, resulting in 37.57% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Harborstone Credit Union has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Harborstone Credit Union has $1.07 billion in assets with $119.5 million in equity, resulting in a capitalization level of 11.20%, which is excellent.
|Assets and Liabilities|
|Equity Capital||$113.18 million|
|Loan Loss Allowance||$6.32 million|
|Unbacked Noncurrent Loans||$3.37 million|
|Real Estate Owned||$599,000|
|Historic Data - December 2012|
|Equity Capital||$94.69 million|
|Loan Loss Allowance||$7.64 million|
|Unbacked Noncurrent Loans||$3.37 million|
|Real Estate Owned||$673,000|
|Profit Margin - Quarterly|
|Net Interest Margin||3.88%|
|Return on Assets||0.43%|
|Return on Equity||4.1%|
|Interest Income||$31.97 million|
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