| 230 West Main Street Ionia, MI 48846 888-300-3193 www.ibcp.com ![]() |
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Independent Bank is headquartered in Ionia and is the 4th largest bank in the state of Michigan. It is also the 289th largest bank in the nation. It was established in 1890 and as of March of 2012, it had grown to 1,077 employees at 107 locations. Independent Bank has a 2-star health rating.
Related Posts
Independent Bank is again offering $50 for opening its free checking account. This special is not listed at the bank's website. It was advertised in today's Memphis newspaper. The ad is available online here. One thing to note is that the only apparent...
Independent Bank is offering a $50 gift card for opening its free checking account. This special is not listed at the bank's website. It was advertised in the Sunday's Memphis newspaper. The ad is available online here. One thing to note is that the only...
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Independent Bank Checking Account Rates
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Data for Q1 2012
Institution Statistics
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Institution Health
Overall Score:
2 out of 5
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Average User Rating:






Dishonest And Poor Customer Service
Independent Bank needs to revise their overdraft protection policy. The location in Standale is located near Grand Valley State University and has many first-time bankers and the worst policy for correcting errors on your account. You are only allowed until the end of THEIR business day to transfer funds or deposit funds into your account to avoid overdraft fees. Many peope are in class, take the bus, have unconventional working hours, etc...where they are unable to rectify any errors. In addition, the majority of their staff is helpful, but Vickie H. was extremely rude and unprofessional when my mom and I attempted to fix a situation in which they charged almost $200.00 in fees after I went through the ATM and transferred funds to cover a negative checking account balance and then deposited $60.00 into my savings account. She was unfamiliar with standard banking practices, lied to my face and over the phone and practiced extremely poor customer service. I would not recommend Independent Bank to anyone that has a life outside of watching their account!!