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1200 San Bernardo Avenue Laredo, TX 78040 (956) 722-7611 www.ibc.com ![]() |
International Bank of Commerce is headquartered in Laredo and is the 8th largest bank in the state of Texas. It is also the 110st largest bank in the nation. It was established in 1966 and as of December of 2012, it had grown to 2,779 employees at 195 locations. International Bank of Commerce has a 4-star health rating.
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From San Antonio Business Journal International Bancshares Corp. plans to shutter 15 in-store branches in San Antonio and the surrounding areas including a total of three branches in New Braunfels, Kyle and Palmview. All of the branches to be closed
Data for Q4 2012
International Bank of Commerce consists of multiple companies with separate FDIC numbers. Click on an FDIC number to view the health for that company:
19629 - International Bank of Commerce
25679 - International Bank of Commerce
23772 - Commerce Bank
24961 - International Bank of Commerce
Institution Statistics
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Institution Health
Overall Score:
4 out of 5
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Bad Customer Service
- strato - Wednesday, April 11, 2012 - 2:21 PMI am a merchant and just spent over 2 hours talking to 6 representatives trying to have an authorization charge removed from a customer's account (an authorization that we will not be using). I have done this countless times with other banks/card issuers and have NEVER had a problem but this was not the case with IBC. They will not remove an authorization charge, period, not even with a fax on the company letterhead stating that the authorization will not be used...so basically the customer has to wait for the authorization to expire, which was quoted to be 3-5 days. This is very dissatisfying when every other bank/card issuer has NO problem doing this. If I was the customer I would be extremely unhappy, and I would warn any potential customers to be weary of IBC. See the review below as well!
Average User Rating:






Not Customer Friendly
Known as IBC, this bank is not customer friendly or understanding at all regarding fees. I had an Internet company charged a 350 charge to my account by mistake. I called them and they apoligized telling me they realized the mistake and cancelled the charge immediately. However, they couldnt remove the authorization. IBC banks response was to charge me overdraft fees on everything even though the charge was pending. THEY NEVER PAID THE CHARGE. When the charge feel off, I still had 270 in over draft fees PENDING. Through all of this, and 26 $28 od fees later, my bank account never showed a negative balance from charges, only 11 od fees later did my account go negative. Never had i heard of a bank charging od fees for pending items. Never had i heard of a bank charging od fees for unauthorized charges. The banks response was it was not a mistake of theirs and they refused to return any of the fees. I couldn't even file a reg-e claim, which would have forced the bank to return the fees, because there was no charge TAKEN.