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336-748-4800
P.O. Box 5297
Winston Salem, NC 27113

Members CU (NC) is headquartered in Winston Salem and is the 12st largest credit union in the state of North Carolina. It is also the 795th largest credit union in the nation. It was established in 1953 and as of December of 2013, it had grown to 94 employees and 48,101 members. Members CU (NC) has a B+ health rating.

Field of Membership Restrictions

Must be an employee of any of the Sponsor Company (SEG). Also open to those who live, work, worship or attend school in Surry County, Wilkes County, Yadkin County, Sampson County, Duplin County or within 25 miles radius of Hope Mills. - See Details

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Reviews (1)

New Members

My husband and I were interested in opening accounts for ourselves at Members Credit Union in Winston-Salem, NC.  We were greeted by a receptionist who took our names and our reason for being there and asked us to wait to see someone in "Member Services."  We took a seat and waited about ten minutes before a woman from one of the side offices, came out to us and said "Y'all can come in."  No "Hello, Mr. and Mrs. X"(the receptionist took our names so she could have passed them onto this woman),"My name is . . ."  "No How are you today?  What can I do for you?"  Not even a handshake.  Her radio was on in her office when we walked in and she did not lower the volume nor did she turn it off.

When my husband mentioned that their CD rates were high and have stayed that way for a while and wondered how that had been possible, she merely shrugged her shoulders and said "I don't know."  Furthermore, she did not know that their rates had changed as of January 1, 2013 - the new rates were not posted on the website - 3 days after the change.  These newly changed rates were lower than previously paid.  This gave us an excellent opportunity to thank her for her time and get out of there.

The whole experience left us with a very bad taste in our mouths.  The first Member Services representative's office was decorated as a shrine to a Hispanic colleague who died recently.  I am sorry for the loss of a valued colleague but you do not leave his office as a shrine by the main lobby weeks after he died.  A business should present itself and its employees in a professional manner if they intend to stay competitive with other financial institutions. 

We were not impressed and we will not attempt to do any business with this Credit Union in the future even if their rates are somewhat better than their competition.  Being treated professionally and as valued potential customers/clients carries a great deal of weight with us as I am sure that it would with other people who want to take good care of their finances as well.



Health

Data for Q4 2013

Institution Health

B+

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Members CU (NC) had $663,000 in non-current loans and owned real-estate with $21.89 million in equity and loan loss allowances on hand to cover it. This gives Members CU (NC) a Texas Ratio of 3.03% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
C+

The Texas Ratio for Members CU (NC) experienced no significant changes from 2.76% as of December 31, 2012 to 3.03% as of December 31, 2013, resulting in a negative change of 9.55%. This indicates that the balance sheet and financial strength for Members CU (NC) has had no significant changes in recent periods.

Deposit Growth

GRADE:
B+

In the past year, Members CU (NC) has increased its total deposits by $5.39 million, resulting in 2.49% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Members CU (NC) has shown is above average.

Capitalization

GRADE:
C

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Members CU (NC) has $244.36 million in assets with $21.89 million in equity, resulting in a capitalization level of 8.96%, which is average.

Institution Statistics

Overall
NCUA #60002
Year Chartered1953
Employees94
Primary Regulator
Assets and Liabilities
Assets$244.36 million
Loans$89.98 million
Deposits$221.63 million
Equity Capital$21.41 million
Loan Loss Allowance$481,000
Unbacked Noncurrent Loans$645,000
Real Estate Owned$18,000
Historic Data - December 2012
Assets$242.78 million
Equity Capital$25.70 million
Loan Loss Allowance$457,000
Unbacked Noncurrent Loans$645,000
Real Estate Owned$34,000
Profit Margin - Quarterly
Net Interest Margin5.65%
Return on Assets0.36%
Return on Equity4.14%
Interest Income$8.78 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Members CU (NC), we are a rate comparison website and can not provide official rates or promotions.

Members CU (NC) Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.30%$600-Super 60 Savings Account
0.30%$25-Roth IRA Shares
0.30%$25-IRA Shares
0.30%$25-CESA Shares
0.15%$25-Regular Share Account
0.15%$25-Trust Accounts
0.15%$25-Custodian Accounts
0.05%$25-Christmas Club
0.05%$25-Vacation Club

Members CU (NC) Money Market Rates

DetailsAPYMINMAXPRODUCT
0.20%$500-Money Market Account

Members CU (NC) Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.05%$25-Regular Checking Account
0.05%--Student Checking Account

Members CU (NC) CD Rates

DetailsAPYMINMAXPRODUCT
0.80%$2k-60 Month CD
0.70%$2k-36 Month CD
0.50%$2k-24 Month CD
0.40%$2k-18 Month CD
0.30%$2k-12 Month CD
0.30%$50k-6 Month Jumbo CD
0.20%$2k-6 Month CD
0.15%$500-5 Month CD

Members CU (NC) IRA Rates

DetailsAPYMINMAXPRODUCT
0.80%$2k-60 Month IRA (Traditional,Roth,CESA)
0.70%$2k-36 Month IRA (Traditional,Roth,CESA)
0.50%$2k-24 Month IRA (Traditional,Roth,CESA)
0.30%$2k-12 Month IRA (Traditional,Roth,CESA)
Locations

Members CU (NC) has 18 locations. Click to view all Members CU (NC) locations.