Average User Rating:2.5 star rating based on 5 reviews.
New York University Credit Union
New York University Credit Union Locations|
14 Washington Place New York, NY 10003 800-997-0724 www.nyufcu.com  |
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New York University Credit Union is headquartered in New York and is the 213st largest credit union in the state of New York. It is also the 4,130th largest credit union in the nation. It was established in 1982 and as of December of 2012, it had grown to 5 employees and 3,129 members. New York University Credit Union has a 4-star health rating.
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New York University Credit Union Savings Account Rates
New York University Credit Union Money Market Rates
New York University Credit Union CD Rates
New York University Credit Union IRA Rates
Rates updated: 5/22/2013
Data for Q4 2012
Institution Statistics
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Institution Health
Overall Score:
4 out of 5 
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NYU Federal Credit Union - Slow, Frustrating, 19Th Century Banking Practices!
- Prof - Thursday, March 15, 2012 - 12:00 PMI joined the credit union in response to the backlash against the larger, commercial banks, at the height of the Occupy movement last year. It's been frustrating and often infuriating to deal with this campus branch. They still use ancient banking hours, 9-3pm, which, given our 24hr financial needs, does not make good business sense. While the ATMs are accessible on and near NYUs campus, outside of Manhattan, there are fewer interlinks, so you're still forced to use the commercial bank ATMs and are charged fees anyway. Recently I needed them to locate a disputed electronic payment and they treated me like I was imposing tasks that had never been required of a bank. Once you're tagged for being "demanding" of them, i.e., provide professional and curtious service, they tag you a trouble maker, keep you on hold when you call, or pass you around to several reps, or take days to followup with requests. I'm running back to TD Bank or Chase!! At least they pretend to be interested in you as a customer.
7
Really Disappointing
- nyuprof - Wednesday, June 20, 2012 - 9:29 AMI'd very much prefer to use a credit union over a bank but had to switch back because while I don't like my bank, it is at least more convenient.
This credit union offers extremely poor customer service from both low-level staff and the people in charge; I never encountered anything but errors and poor communication from them. In addition, there are quite a number of hidden fees.
It's really too bad there is not a better alternative.
6
NYU FCU - Smooth Sailing With My Refinance
- agrigos - Thursday, February 21, 2013 - 8:18 AMI was a mortgage broker for many years and now overseeing a small banking institution. NYU FCU's processing of my home refinance was executed without a hitch; from the application to closing, the process and the people were excellent. This is coming from someone who has experienced the issues that often arise in todays mortgage application process.
NYU FCU reviewed the initial application, we had a few exchanges of documents and questions, locked the rate, appraisal and shortly there after we were ready to schedule. Took about 2 months - typical. I spoke to representatives no more than twice over the course of the loan review process. The key to a successful experience with mortgage applications is cooperation and understanding on both ends; provide the lender exactly what they ask for, and HELP the underwriter understand your financial and personal situations; do not leave it up to the underwriter to figure it out.
Rate was excellent, fees were nothing out of the ordinary. Prior to closing we had a clear understanding of the figures and it took no more than 45mins to close.
Thank you
Anthony G.
4
NYUFCU Four Stars In My Book
- GeorgeA - Thursday, January 10, 2013 - 10:51 AMI will admit, several years ago when I joined New York University Federal Credit Union, I had some issues with the lack of services. That has dramatically changed now and I can see services here at NYUFCU that I don't see with large banking institutions. I love the online bill pay services, including payments to individuals, Smartphone services, and a few other tools which make banking a breeze no matter where I am...
Reciently, along with many others I was a victum of, "Super Storm" Sandy, and was without power and heat for a month. I lost my car in the storm as well. My insurance would not pay, I was denied help from FEMA, SBA denied me a loan and I was in rough shape.
With the help of Mira Ness and her team at New York University Federal Credit Union along with The New York Credit Union Foundation I was awarded a grant to help me with the loss. Now that's something I don't think ANY mainstream bank or financial institution would do for a customer.
Thank you Mira for all your help...
3
Nationwide Savings Accounts
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* All banks listed are a Member FDIC.
NYU FCU Sucks
I wanted to give credit unions a chance as well and boy what a dissapointment. I dealt mostly with the "CEO" of this credit union, a certain Mira Ness. To say she is an emberessment to the NYU community is an understatement.
We wanted to refi our mortgage since the rates have been going down lately. We submitted the application but we found a better deal (.25% better) somewhere else. Instead of attempting to match that, CEO Ness immediatelly started asking for the non-refundable application fee and underwriting fees, around $800. She then started threatening she would garnish my wages if I did not pay. Fortunatelly I am an attorney and not easily intimidated by an old hag like CEO Ness.
They would not give me a rate until I file an application so they can run a credit check. But then once you tell them you found a better deal elsewhere Ness comes in and tries to extort some money out of you. Does not make a lot of sense.