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509-535-7613
14610 E Sprague Ave
Spokane Valley, WA 99216

Numerica Credit Union is headquartered in Spokane Valley and is the 5th largest credit union in the state of Washington. It is also the 145th largest credit union in the nation. It was established in 1941 and as of March of 2014, it had grown to 355 employees and 103,064 members. Numerica Credit Union has a A+ health rating.

Field of Membership Restrictions

Membership is open to anyone who lives, works or worships in Washington State, or in the North Idaho Panhandle, State of Idaho. Also qualified to join are persons related by blood or marriage to, or reside with, a person eligible for membership. - See Details

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Reviews (7)

We Love Wandermere Branch

We have banked with Numerica for years with business and personal accounts. They did a good job on our home loan when we refinanced a couple years ago also. We usually use two institutions for business checking (you know what they say about eggs in the basket...) but have constantly been in flux over the "other" bank. We get so disappointed with every other bank's service compared to Numericas that every year or two we change banks. Currently, we just use Numerica because we tried everyone else and can't find anyone who compares in options and service. They know us by name on site at our branch in Wandermere. They are thorough and helpful. It's nice to have a relationship of trust with your financial institution. Thanks Numerica.

Escrow Reimbursement Non-Standard Of Business Practice

home loan with Numerica 10+ years. Upon divorce and division of home equity I found it next to impossible to get a clear payoff amount from closer or Numerica. I recieved three different payoff amounts from closer (Inland Pro Title) and two different amounts from Numerica. It took almost a month to get any kind of Statement from Numerica concerning this home mortgage, and the escrow ammounts where inflated, other varoius charges that were not explained, and their paperwork did'nt match the closers. At escrow dispursement, they bent their rules for check cashing and allowed my ex to deposit the escrow overage check into his own personall account eventhough I was listed as co payee. I,m leaving Numerica because of their questionalbe business practices and lack of satisfactory responses to my concerns.

Home Mortgage Service Is Terrible

My daughter had nearly $30,000 on deposit with Numerica.  When she applied for a mortgage there--with 20% down and excellent credit--Numerica still required a co-borrower before they'd give her a conventional loan.  They said it was because she was recently out of college and hadn't been on her job long enough.  She went to another lender, which closed her loan on time and with no fuss.  I guess the job thing really wasn't really the issue . . .

She was a bank's dream applicant, yet they still found a reason to send one of their own deposit customers to another institution.

My experience helping her apply for a mortgage with Numerica was painful.  When you call them you get a phone tree, and when you finally get through to your party, they don't call you back.

Stay away from Numerica's home loan center!  They don't want your business, and they let you know it!

CDA Idaho Branch Is Not Helpful.

I have used Numerica's CDA location once or twice a month to get small (100 and under) bills for the nearby business I work at for the past 8 months. I have two car loans through Numerica, and am a member of another local credit union, but today I was told I could no longer get change at their location going forward because I do not have a checking or savings account with them. I find this to be poor customer service on their part, and very different from the wonderful service I recieve from their branch on Sullivan Rd in Spokane Valley. I cannot recommend using this branch any longer and will also reconsider keeping my car loans with them as well.

Bad Lender!

Numerica Credit union's mortgage department is terrible. Rudy Duenas, one of their loan officers, does not return my phone calls. His boss, Rob Helgeson, does not either. We've missed closing dates in March, April, and now May, and they're still asking my borrower for information they should have asked for in January, when the loan started.

Rudy told me it's because they're in the process of obtaining FHA direct underwriting approval, and because his loan processor quit. NOTE: when a financial institution the size of Numerica has to fund its loans through a correspondent, and can't underwrite loans in house, then you have to wonder what's wrong. They use PHH Mortgage, according to Rudy, which means your loan will have to be approved twice--once by Numerica and once by PHH. And that's only if they can get your file that far!

Every time I spoke with Rudy it was because I tracked him down, and when I did talk to him he never seemed to know what was going on with my client. He told me that things were so bad there that he had recently referred four mortgage clients to other mortgage lenders. I asked him why he didn't do that for my buyers, and he said it was because their loan had been approved and was close to closing anyway. That was six weeks ago.

If you're a Realtor, keep your buyers away from Numerica, Rudy Duenas, and Rob Helgeson. They appear to have no idea what they're doing, and they don't return their calls.

This review contains facts and opinions about facts. The information about Numerica came to me directly from Rudy--as excuses for his non-performance. This is not meant to slander Numerica, Rudy or Rob. Outside the mortgage business, I'm sure they're competent, nice people.

Negative Star Rating

The last post says it all. We agree 100%. Good descriptions of service, personnel, attitude.

Don't Bother...

This bank reeks of the "small town feel" but is in fact just a wolf in sheep's clothing. Our business has banked with all of the big boys in the past BofA, Wells, Citi, all of them. We opened an account with Numerica in CDA in an effort to get the small town treatment and not be lost in the ocean of a big bank. Well, FAIL. This CU has been nothing but problems, stupidity, adversarial attitudes, and incompetence. WAY worse than any big bank, we actually pined to return to Wells. We finally had the final straw and moved to Bank CDA...now those are the folks you are looking for! Great service, really puts Numerica to shame. Just one example of MANY with Numerica: the TELLER MANAGER told my daughter she could not cash a check made out to cash because...get this..."her name was not cash"!!! This was the freaking manager!! Don't bother with these jokers. Big time FAIL. Worst CU ever  IMO.



Health

Data for Q1 2014

Institution Health

A+

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Numerica Credit Union had $5.29 million in non-current loans and owned real-estate with $156.07 million in equity and loan loss allowances on hand to cover it. This gives Numerica Credit Union a Texas Ratio of 3.39% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A

The Texas Ratio for Numerica Credit Union decreased dramatically from 4.97% as of March 31, 2013 to 3.39% as of March 31, 2014, resulting in a positive change of 31.80%.This indicates that the balance sheet and financial strength for Numerica Credit Union has improved dramatically in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Numerica Credit Union has increased its total deposits by $67.73 million, resulting in 6.56% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Numerica Credit Union has shown is excellent.

Capitalization

GRADE:
A

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Numerica Credit Union has $1.34 billion in assets with $156.07 million in equity, resulting in a capitalization level of 11.67%, which is excellent.

Institution Statistics

Overall
NCUA #66841
Year Chartered1941
Employees355
Primary Regulator
Assets and Liabilities
Assets$1.34 billion
Loans$1.08 billion
Deposits$1.10 billion
Equity Capital$143.69 million
Loan Loss Allowance$12.38 million
Unbacked Noncurrent Loans$5.05 million
Real Estate Owned$245,000
Historic Data - March 2013
Assets$1.23 billion
Equity Capital$132.68 million
Loan Loss Allowance$11.70 million
Unbacked Noncurrent Loans$5.05 million
Real Estate Owned$462,000
Profit Margin - Quarterly
Return on Assets0.71%
Return on Equity6.57%
Interest Income$14.03 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Numerica Credit Union, we are a rate comparison website and can not provide official rates or promotions.

Numerica Credit Union Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.35%$100k-IRA Savings
0.35%$100k-CESA
0.35%$100k-Roth IRA Savings
0.26%-$5kBonus Saver
0.10%$500-Regular Savings
0.05%$500-Business Savings

Numerica Credit Union Money Market Rates

DetailsAPYMINMAXPRODUCT
0.36%$100k-Business Money Market
0.35%$100k-Peak MMA Savings

Numerica Credit Union Checking Account Rates

DetailsAPYMINMAXPRODUCT
1.35%-$25kSequel Checking - Qualifying
0.25%$1m-Premium Business Checking
0.00%--Sequel Checking - Non Qualifying

Numerica Credit Union CD Rates

DetailsAPYMINMAXPRODUCT
2.10%$1k-58 Month My Money Flexible Certificate w/ Relationship
1.25%$1k-36 - 47 Month My Money Flexible Certificate
1.20%$1k-60 - 72 Month My Money Flexible Certificate
1.20%$1k-28 Month My Money Flexible Certificate w/ Relationship
1.17%$1k-48 - 59 Month My Money Flexible Certificate
1.00%$1k-15 Month My Money Flexible Certificate w/ Relationship
0.75%$1k-12 - 17 Month My Money Flexible Certificate
0.70%$1k-24 to 29 Month My Money Flexible Certificate
0.60%$1k-18 - 23 Month My Money Flexible Certificate
0.55%$1k-30 to 35 Month My Money Flexible Bump Certificate
0.31%$1k-6 - 11 Month My Money Flexible Certificate
0.26%$1k-90 Day - 5 Month My Money Flexible Certificate

Numerica Credit Union IRA Rates

DetailsAPYMINMAXPRODUCT
2.10%$500-58 Month Relationship IRA
1.25%$500-36 - 47 Month IRA
1.20%$500-60 - 72 Month IRA
1.20%$500-28 Month Relationship IRA
1.17%$500-48 - 59 Month IRA
1.00%$500-15 Month IRA w/ Relationship
0.75%$500-12 - 17 Month IRA
0.70%$500-24 - 29 Month IRA
0.60%$500-18 - 23 Month IRA
0.31%$500-6 - 11 Month IRA
0.26%$500-90 Day - 5 Month IRA
Locations

Numerica Credit Union has 17 locations. Click to view all Numerica Credit Union locations.