Average User Rating:| 1333 South Pacific Coast Highway Redondo Beach, CA 90277 800-326-8787 www.wa1.opusbank.com  |
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Opus Bank is headquartered in Irvine and is the 25th largest bank in the state of California. It is also the 291st largest bank in the nation. It was established in 1993 and as of December of 2011, it had grown to 550 employees at 38 locations. Opus Bank has a 4-star health rating.
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Opus Bank Checking Account Rates
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Rates updated: 5/24/2012
Data for Q4 2011
Institution Statistics
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Institution Health
Overall Score:
4 out of 5 
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Terrible Bank!
- snowlyf - Tuesday, April 10, 2012 - 12:03 PMWe, too, banked at Fullerton Community Bank, which was bought out by Opus. They were quick to assure everyone that there would be no changes. We've seen nothing but changes and none of them seem to be for the better. Free checking is now $9-15/month depending on your account. We have both personal, business, and my daughter's Daisy/Brownie Girl Scout troop account there. They now even charge the troop account, which is non-profit. We keep the most miniscule balance in there, but it doesn't matter: $10 each month! In the past 2 days, we've had our Visa debit/credit cards shut off twice due to Visa security breaches within their system (one of the times being the *new* card they just sent for a previous system-wide breach). I have no idea how many other people have had this happen. My husband was at the gas station in desperate need of gas and the card didn't work. After 20 minutes on the phone, they said it would be another 7-10 days for a card and 3-5 days after that for a PIN number. I detest this bank. I'd rather go to a big, bad bank like Chase or Bank of America. Even they can't be as bad as Opus!
4
Another Unsatisfied FCB/Opus Customer
- nellkev - Monday, May 7, 2012 - 7:59 PMI haven't switched banks yet but I'm looking. Most of my friends that I convinced to move over to FCB have left Opus. This is no longer a family business friendly bank. The new on line banking site is terrible. I've started getting hit with the fees. You may as well talk with the ATM if you have a question. The tellers are now robots. You get I'll inform management of your request (AKA you will get no answer). I'm sad to see FCB go. They were a great bank.
3
Worst Bank Ever!
- SD - Saturday, March 31, 2012 - 10:19 PMI had opened a savings account with Fullerton Community Bank with an interest rate of .45%, which was really good for toadys standards. When Opus Bank took over, the first thing they did is got rid of the Saturdays hours, which is not great if you work long weekdays. Then they lowered the interest rate on my savings account to 0%! I went in to talk about the situation and they switched my account to a money market account so that I could get .45% again, which I recieved for 2 whole months before they lowered it again to .1%! What a joke! There are no perks to staying with Opus Bank. You might as well go with one of the large crooked banks like Bank of America of Chase. Atleast they are open on Saturdays! Miss the small community banks :(
3
No Saturday Hours???
- LaKingsFan17 - Friday, March 23, 2012 - 10:53 AMI am trying my best to be patient with the transfer from Fullerton Community to Opus...I originally took my money out of Chase because they charge you for every single thing known to mankind and opened an account at Fullerton Community. When I opened with them all the people there told me they were a family owned bank and had no plans of closing. 8 monts later I drove by and saw the Opus sign!! Since the take over I can't do any personal business with them since they are not open on Saturdays!!! I am a working woman, M-Fr 8a to 5p so when can I talk to a live person??? Now, they updated their website and I can't do any online transactions, balance my checkbook, because the website says my account number & last four of my social are invalid...REALLY??!!! Seriously consider what bank you open an account with these days...
3
Which Bank Do You Work For, CAG?
- OBR - Tuesday, November 22, 2011 - 5:59 PMCAG, your sad and transparent attempt to disparage an obvious threat to your institution is an embarrassment. Please try to elevate the level of the conversation.
3
Opus Bank - Customer Service
- CAG - Monday, November 21, 2011 - 7:30 PMThe bank is well capitalized and growing quickly but the personnel is generally second-tier. Customer service is very poor. Not a business bank.
2
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No More Opus Bank For Me
I am a Fullerton Community bank customer that was very happy with my totally free checking account. I loved the level of service and that it was a small community bank. It was bought by Opus. My totally free checking account now costs 9 dollars a month not to mention all the other fees. They now deduct the maximum amount they can from my acct when getting gas and they don't clear the hold for 72 hours even though the real charge has been recorded. I called my local branch's phone number only to be routed to a customer service line located in Washington state. While the CSA was professional she claimed the hold was the fault of the gas station. Hmmmm I don't think so since I have been getting gas there for 5 years and this is the first time there has ever been a hold on 126.00. I can not afford a $126 72 hour hold every time I pump gas. I guess it is time to find a new bank.