Our Credit Union is headquartered in Royal Oak and is the 48th largest credit union in the state of Michigan. It is also the 891st largest credit union in the nation. It was established in 1959 and as of September of 2013, it had grown to 54 employees and 21,251 members. Our Credit Union has a B+ health rating.
Must live, work, worship or attend school in Oakland or Macomb County - See Details
I have been a member of this cu for 15+ years. The service here over the past years has went down so bad I might as well be with a BANK. The services have been decreased and the fee s keep getting plentiful and they justify by blaming the Government or saying they are not making money so we have to charge, $30 to spend MY money out of savings It s my money and if I don t want to save it why is it your business. If there s such a concern about my savings, WHY do I have to pay to run my coins? If I want an account print out there is a charge for that too, but the tellers are making the same amount of money for the past two years!! Today I recv a call from a rep Rachel, who stated they kicked my CC pmt back because it came out another members acct. I askd when u all figure this out why not call me instead of kicking the pmt back. She stated she didn t know and cldnt say if they would cover the fee if any. I have been paying this CC for the last 1.5yrs out the same account and nothing had change. If Our credit union would pay there tellers maybe they would do their customer service due diligence . The employee s are not valued so why should they value the customers. This is another example of doing what I get paid for, not doing anything different . Our CU is NOT our credit Union they are OUR BANK and NO TRUST. Tina s people are a product of her.. She was a better person when she walked in there shoes. I am sick of being treated like my service doesnt matter and I refuse to be treated like this by these people.
Do not use this bank! They have the worst customer service for a bank I have ever experienced. You are only an account number to them, and all they care about is making money on fees. After having a car loan paid off, I was contacted by the collection services on a stop payment fee of $25.00. I had stopped my payment because my loan would be paid off before my payment would be processed, and when calling the bank I was told they would not send me a check for the difference if they received the payment. Rather, I would have to go to the branch. So, now I have to pay them the fee plus extra for some interest. They are rude on the phone, and don't care about you as a customer. Go somewhere else if you can.
I have been a member of this bank for 12 years. Through thick and thin in today's economy, they have always provided excellent service and even helped me in securing a loan when I needed it. Their knowledgeable staff help me whenever I have any questions or inquiries about my account. Five stars, all around!
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2013 Our Credit Union had $1.03 million in non-current loans and owned real-estate with $19 million in equity and loan loss allowances on hand to cover it. This gives Our Credit Union a Texas Ratio of 5.42% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Our Credit Union held steady from 4.79% as of September 30, 2012 to 5.42% as of September 30, 2013, resulting in a negative change of 13.30%. This indicates that the balance sheet and financial strength for Our Credit Union has held steady in recent periods.
In the past year, Our Credit Union has increased its total deposits by $1.02 million, resulting in 0.55% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Our Credit Union has shown is above average.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Our Credit Union has $207.05 million in assets with $19 million in equity, resulting in a capitalization level of 9.18%, which is average.
|Assets and Liabilities|
|Equity Capital||$17.36 million|
|Loan Loss Allowance||$1.65 million|
|Unbacked Noncurrent Loans||$1.03 million|
|Real Estate Owned||$0|
|Historic Data - September 2012|
|Equity Capital||$17.29 million|
|Loan Loss Allowance||$1.76 million|
|Unbacked Noncurrent Loans||$1.03 million|
|Real Estate Owned||$90,000|
|Profit Margin - Quarterly|
|Net Interest Margin||3.26%|
|Return on Assets||0.72%|
|Return on Equity||8.57%|
|Interest Income||$4.29 million|
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|0.10%||-||-||Coverdell Educational IRA|
|0.10%||-||-||Health Savings Account|
|0.10%||$1k||-||50+ Savings Account|
|0.05%||$100||-||Primary Share Savings|
|1.00%||$500||-||60 Month Term Share Certificate|
|0.80%||$500||-||48 Month Term Share Certificate|
|0.70%||$500||-||36 Month Term Share Certificate|
|0.50%||$500||-||24 Month Term Share Certificate|
|0.40%||$500||-||12 Month Term Share Certificate|
|0.40%||$500||-||18 Month Term Share Certificate|
|0.20%||$500||-||6 Month Term Share Certificate|
|1.00%||$500||-||5 Year Term Share IRA|
|1.00%||$500||-||60 Month Term Share Roth IRA|
|0.80%||$500||-||4 Year Term Share IRA|
|0.70%||$500||-||3 Year Term Share IRA|
|0.70%||$500||-||36 Month Term Share Roth IRA|
|0.50%||$500||-||24 Month Coverdell Educational IRA|
|0.50%||$500||-||2 Year Term Share IRA|
|0.50%||$500||-||24 Month Term Share Roth IRA|
|0.40%||$500||-||1 Year Term Share IRA|
|0.40%||$500||-||12 Month Term Share Roth IRA|
|Our Credit Union Locations|
|Branch Office||3070 Normandy Rd||Royal Oak, MI 48073|
|Branch Office||2100 Bellaire Ave||Royal Oak, MI 48067|
|Branch Office||6693 Rochester Rd||Troy, MI 48085|
|Branch Office||726 S Washington Ave||Royal Oak, MI 48067|