I have been a customer of BECU since I was 18 years old. They have always held all of my savings and checking accounts, CDs, money market accounts and even my only credit card. They have provided three auto loans for me, too. It is very easy to interact with the staff at the numerous neighborhood financial centers. I never pay any fees for ATMs or checking accounts and the savings interest rates are competitive which is a huge value over the national banks. BECU has always been ahead of technology. They had dialup access in the pre-Internet days and now offer check deposit via their iPhone/iPad app. I recommend BECU to everyone and I recommend it to you, too.
My husband signed a master business application when he cosigned a car loan when our kid was a teen. We were not told that a master application gave him access to our credit line and lasts for seven years! We found that out the hard way; which neither our son nor we were told. That was paid off and 2 years later he applies for a credit card online. OF COURSE THEY GAVE HIM A CARD with $5K LIMIT! BECU they sent him a card with out our knowledge, and our name on the account but not the card! Even when the bill came it did not have my husband's name on it!!!! It was tied to our credit line without us knowing that every thing our son requested as far as loans and credit cards was tied to our credit EVEN after the original loan was paid off!!!! Once we realized it we went to BECU and demanded to be removed and destroy the master app, which they said they did. They canceled the application but not the account, which I said I wanted both done-whatever it took!!!!! After I was perfectly clear we in no way were to be tied to our sons credit and vice-versa. They told me is was taken care of. However they continued his credit card with my husbands name on it. They never shut it down or transferred the balance as we all requested! Even when the card was a zero balance!!! My son had gone with me to BECU, KIRKLAND to change his card and we were told it was done, then 2 years later I receive a collection notice!!!!!!!!, when the card was paid off, they did not closed it. They just sent him a new card!!!!! He assumed it was a different account since the account number was changed, wouldn't you? but NO it was the same account!!!!!! NOW we can not get a good rate on our mortgage!!!!!!!!! THIS IS THE SECOND TIME WE HAVE BEEN VIOLATED IN THIS CREDIT CRUNCH BY BECU KIRKALND BRANCH- WITH THE SAME MANAGER... BEWARE WHAT THEY TELL YOU MAY NOT BE TRUE THEY WILL NEVER OWN UP TO THEIR MISTAKES
Boeing Emplyees Credit Union is great credit union. I have banked through multiple other banks before I finally found a place that I was happy with and realized that a credit union is way better then any bank. They have some of the best rates on checkings and savings accounts. The tellers are always freindlly and they respect your time by getting out of there as soon as possible. Another great benefit is there atm's do not cost you anything, that is rare. One drawback of this is there is not enough of the atms around, but if you know where they are ahead of time you will be fine. I have also done two car loans through them and was extremly satisfied with the entire process. All in all Boeing Employees Credit Union is a great place to leave your money, you will be happy and you don't even need to work for Boeing to bank there.
I love my bank, BECU. They have all the technology as corporate banks, but half the hassle. They also have hundreds of co-op ATMs all over america which makes shopping easier when on vacation!
BECU is the best credit union i have ever banked with. They have all the technology as other banks, but do not charge you fees like banks.
I was lucky enough to be able to bank with BECU before they went public, since my father retired from Boeing after many years. I had previously had very negative experiences with banks, from simple incompetence to greed all the way to having bank managers actually lie to me regarding my account. When I switched to BECU, I was shocked and pleased at how efficient, well trained, friendly and eager to help all the employees are and have continued to be. I won't bank with a regular "bank" ever again.
We closed our account with Chase after the take over of WAMU. We were very unhappy with the practices we were seeing develop at Chase. We have had nothing but positive experiences with BECU. We recommend this move to all who are interested. We believe it is our responsibility to understand all financial contracts we enter into. The interest we earn on our savings and checking accounts is significantly better than we were earning at Chase.
Terrible customer support. Takes a long time for them to return your calls or E-mails. The management team that approves your loan. Does not believe anything you say. Totally unsatisfied with their services.
I guess the first time you are violated is always the worst. I will avoid the dark alleys where the creeps of BECU stalk their victims. The very sage advice I got from the last BECU guy I spoke to (Bigwig) is don't have both your checking account and credit card with BECU. I will follow this and get a checking account elsewhere.
Maybe credit unions shouldn't hire long time bankers for high positions. It appears that at least one Bigwig is bringing Bank of America and Seafirst practices to directly bear on their work at BECU. Credit Unions are supposed to more about the members than the money, as BECU's motto claims. Maybe you should hire people who are not typical greedy bankers, who only do typical greedy banker things like stalking somebody's checking account to grab whatever measly amount happens to be deposited in there. That money was a gift to me to help me through a rough period. It is despicable to stalk somebody until you see they have a little bit of money and then mug them and take every last dime.
BECU needs to bring in some compassionate financial personnel, if such people exist, and set up strong guidelines for when you go into someone's checking account. Taking a person's survival money will do nothing but generate pain extreme animosity. I used to love BECU until I saw their dark malevolent side.
Is all this worth the 270 bucks you stole, creeps? I even pointed out to Bigwig that BECU has already spent way more than this just in his time on the phone with me, which he confirmed. I was greatly insulted when he told me he could appreciate what I was going through...what a load of crap. I am sure that, as the privileged person he is, he has never been close to being able to appreciate this. Doesn't BECU have any bean counters to determine that although you have the "right" to do certain ugly things to your account holders, it is not in your PR or financial interest to do so? Also, do you not smell what's cooking all over the world in regards to large financial institutions, post-recession?
The only BECU person who has displayed an ounce of common sense and integrity, is the front line person dealing with my vitriol for BECU. I apologize for the possibly true but perhaps unwarranted insults my first email contained. This person correctly understood from the start that my anger was not with them and responded appropriately each time. Perhaps empathy had something to do with it.
I have found the BECU website to be useful and easy to use. The site is an excellent way to manage the funds in your accounts, pay bills, and make loan payments.