| 5 star: | (1) | |
| 4 star: | (1) | |
| 3 star: | (1) | |
| 2 star: | (1) | |
| 1 star: | (9) |
Be extremely careful with fees/insurances that are charged by this institution!
This bank reject my bank account because i was using ITIN (they only work with SS kind of despective) they accept my application, i paid for the membership and out of nothing they call me to cancel the account. (i ask them to give me a letter let them me know the reason cancelation and they told me that they don't do that)
Also i applied for a CC and they rejected (they offer you to apply blah blah blah) my score was 720 at that time and no answers.
You that are reading this if you don't see a bank rated on google stay aware, people opinions matters.
The worst experience I have ever had with any financial institution. I have an account there for more than 20 years. I moved to Europe and I am trying to transfer my money here for more than 6 months without success. They do not have an option to wire or transfer money outside of USA. In USA officially I can do it but they have low daily and monthly limits so it is difficult to have access to my 20000$. Even though officially I can do it looks like it is almost impossible. To get anybody on their phone numbers to talk is absolutely impossible. To do it online almost the same, sometimes they reply to secure messages but without really offering some possible solution. To try to do money transfer they require verification with USA phone number on record which I do not have anymore. Sometimes (one out of 50 times) verification with some security questions pops up and I was able once to transfer 2000$ to other USA bank. Recently my internet banking is locked up so I cannot even try anymore and cannot communicate with SCCU anyhow. When I was in Melbourne, USA 5 years ago I was able to withdraw some money but it is really not convenient to come in person from Europe to Melbourne, FL to withdraw money. Do not ever open an account with SCCU.
Milutin Culibrk
Graz, Austria
I applied for an auto refi, I gave them information about the car and my financial. The person handling was communicating through the process. She HAD the car info and all. They gave me an approval for the amount ask. Then the last thing after pulling my credit and all they ask " hi, we just need the VIN to complete the loan," I send them the VIN and the next day they declined the loan. The person who was handling my loan just ghost me with out any even the curtesy to tell me they declined the loan after all of that.
You could have easily determine the value of the car WAY before all this effort when the info is all published. I applied for a few options they either ask you for a VIN or PLATE in the beginning. It's not private info you need the social to access.
Very unprofessional and waste of time.
Saturday afternoon. I drove to 4 branch locations in Orange City and Deland FL. One didn't have an ATM, fair enough. The other 3 had walkup ATMs, 2 of which were designated "Deposit taking ATM" on the SCCU website.
Don't waste your time and gas. The ATM took the cash, counted it correctly, and when I pushed the "Finish $XX deposit" button, it gave me the money back and the screen said the deposit could not be processed.
Been with SCCU for 10 years. Doesn't meet my needs anymore.
They rush you to gets doc's but keep you waiting on approval and leave you very little time to apply elsewhere, this sellers market we need better lenders.
i email this guy and got approval and a appraisal within 5 days [email protected] - deal with an experience person.
I never Ever see something like that in my life I apply for a Loan Construction and the agent was over case is Tina Clark ..
we’ve been on that process for almost a year
1- when she received my application she told me I’m approve and send me the letter after 2 days she told me there is a mistake on my income on the application
She can’t qualify me after I already put pay 6000 down for the Builder and that money is not refundable.
2- she ask me to wait for 3 month to get my 2 years tax to add on my incomes I accept.
3- four months later I send her my 2 years tax return and she get back to me and said good news you qualify and the builder can process now …
Two days after she email me and told me there is another problem my credit went down I’m gonna need 15% down I told her no problem let’s do 20% down .
She come back to me again and said we need to wait until your credit go up I told her I used my card but I paid it off the same week and send her all the proof..
She told me okay let’s wait after one week my credit went back up and I told her my credit is up she told me we still need to wait because the system is not like when I pull my credit on equifax or credit union ..
Don't know where to begin. Probably the most arrogant tellers, member services team and mangers I have ever dealt with not just in banking but any business I've dealt with. One of the managers at the SUNRISE Branch was "too busy" to come out and speak to me. They do not care about their customers as I was duped into thinking they treated you like family. What a joke!!! The managers in the member care team are LIARS!!! They have a made up policy about holding your checks. One week there is no hold the next week there's a hold. The tellers apparently can make the decision whether to hold your checks or not. I sware this happened to me yesterday. I spent at least 5 hours trying to get my PAYROLL check released so I can make payroll and they did me a favor (lol) by releasing 1500 of a 7k check! PLEASE FOR THE LOVE OF EVERYTHING HOLY...STAY FAR AWAY FROM THIS BANK!!! I never ever write reviews good or bad but this is the only way I feel I can retaliate about being treated soooooo poorly!!
SCCU is the worst financial institution I have EVER experienced. They screw literally everything up... Customer service, credit cards, checking accounts!! And when you think that their customer service can't get any worse, they always find ways to screw things up worse. If you are looking for a "bank" that will give you nothing but huge amounts of stress... this is the bank for you!