Salem Five Direct

Deposits held and insured by Salem Five

Overview / Commentary
800-850-5000
71 Washington Street
Salem, MA 01970
Deposits held and insured by Salem Five

Salem Five Direct is an online division of Salem Five Cents Savings Bank, an innovative bank located in Salem, Massachusetts with over 150 years of banking experience. On the Salem Five Direct website you will find unique bank product offerings developed exclusively for clients seeking to conduct business on the internet. These offers will not be available through the Salem Five branch network and will change from time to time. The Salem Five Direct mission is to offer unprecedented value to our direct banking customers through exclusive product features at highly competitive prices.

They Keep Locking My Account For No Reason...

Posted by: |

I've had my Salem Five Direct account for about 6 weeks and in that time have had multiple instances of them locking my account and preventing me from transferring money. Never had this type of issue with other banks, and I've had several dozen different accounts over the years with both online and traditional banks.

I tried to use Zelle today, and that apparently triggered this most recent lockout. The only option given to remedy this and regain access to my account was to call customer service. When I called, wait time to speak to a rep was 28 minutes. I hung up. Will try again later and then decide whether this account's interest rate is worth the hassle.

Outbound ACH Transfers Ridiculously Low

Posted by: |

i tried to move my money out because rates didn’t keep up and found out they cap outbound ACH transfers to $5,000 a day. So I used my other bank to pull the ACH transaction and they denied the transfer and wanted me to send them extra paperwork to prove that I owned the account. Mind you I already set up the connection with the “trial deposits.” Also app sucks and doesn’t show your interest rate in the app.

Bizarre Policy On Interest Rate Increases

I just found out that this bank has a very unusual policy about when interest rates increase. Apparently, you are stuck with the rate you signed up with unless you call or chat with them and plead for the new, increased rate! I have never heard of this in my 60 years of banking! Unfortunately, it took me a few months to realize this, but when I did chat with a very helpful CSR today, she informed me when new rates are traditionally posted, so I put a reminder on my phone each week to check their rates. I’ll play their silly game! They do have the best rare around and their App is easy to use. If they would just change that stupid policy, they would be a Five Star institution for sure. Wake up Salem Five Direct!

Salem Five Getting Out Of DIF

Posted by: |

I've been reasonably happy with my Salem Five Direct account since they've always been willing to adjust the rate on my existing accounts whenever they have a "new money" promotion but one big selling point for me was that they had Masachussetts DIF in addition to FDIC insurance.

They just sent me a letter saying that they are getting out of DIF though the insurer has agreed to cover existing funds for one more year.

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Health
A+

Data as of Q1 2025

Data displayed below is for insuring bank: Salem Five
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #23296
Year Established1855
Employees643
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.76%
Return on Equity - YTD6.74%
Annual Interest Income$92.3MM
Assets and Liabilities
AssetsQ1 2025vs Q1 2024$8.05B$7.34B
LoansQ1 2025vs Q1 2024$6.07B$5.38B
DepositsQ1 2025vs Q1 2024$5.64B$5.31B
Equity CapitalQ1 2025vs Q1 2024$899.1MM$838.6MM
Loan Loss AllowanceQ1 2025vs Q1 2024$69.3MM$64.7MM
Unbacked Noncurrent LoansQ1 2025vs Q1 2024$22.1MM$10.9MM
Real Estate OwnedQ1 2025vs Q1 2024$10.1MM$11.6MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Salem Five Direct; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Salem Five Direct Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.01%$0$1meOne Savings - New Money
0.05%$0-Open Savings
0.01%$10-Statement Savings
0.01%$0-Gold Star Saver
0.01%$10-18/65 Savings

Salem Five Direct Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.90%*$10k*-Retirement Money Market
OTHER TIERS: 0.10% $0 - $10k
2.90%*$50k*$1mGold Star Money Market - New Money
OTHER TIERS: 0.10% $0 - $50k
0.10%*$100k*$1mAdvantage Money Market
OTHER TIERS: 0.01% $0 - $10k | 0.05% $10k - $100k

Salem Five Direct Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.01%$0$1meOne Checking - New Money

Salem Five Direct CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.30%$10k$500k6 Month CD Special
4.05%$10k$500k9 Month CD Special
4.05%$10k$500k12 Month CD Special,
4.00%$10k$500k15 Month CD Special
3.75%$2.5k-6 Month CD
3.75%$500-12 Month CD
3.50%$10k$500k18 Month CD Special
3.50%$10k$500k24 Month CD Special
2.95%$500-18 Month CD
2.95%$500-24 Month CD
2.25%$10k$500k48 Month CD Special
2.25%$10k$500k60 Month CD Special
2.00%$10k$500k30 Month CD Special
2.00%$10k$500k36 Month CD Special
0.50%$500-42 Month CD
0.50%$500-60 Month CD
0.35%$500-30 Month CD
0.35%$500-36 Month CD
0.05%$2.5k-3 Month CD
0.05%$10k-9 Month No Penalty CD

Salem Five Direct IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.30%$2k$500k6 Month IRA Special
4.05%$2k$500k9 Month IRA Special
4.05%$2k$500k12 Month IRA Special
4.00%$2k$500k15 Month IRA Special
3.75%$500-6 Month IRA
3.75%$500-12 Month IRA
3.50%$2k$500k18 Month IRA Special
3.50%$2k$500k24 Month IRA Special
2.95%$500-18 Month IRA
2.95%$500-24 Month IRA
2.25%$2k$500k48 Month IRA Special
2.25%$2k$500k60 Month IRA Special
2.00%$2k$500k30 Month IRA Special
2.00%$2k$500k36 Month IRA Special
0.50%$500-42 Month IRA
0.50%$500-60 Month IRA
0.35%$500-30 Month IRA
0.35%$500-36 Month IRA
0.05%$500-3 Month IRA
Locations

Salem Five Direct is an Internet only bank and does not have branch locations. Its headquarters is located at 71 Washington Street - Salem, MA 01970

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.