Service Credit Union is headquartered in Portsmouth and is the largest credit union in the state of New Hampshire. It is also the 62nd largest credit union in the nation. It was established in 1957 and as of March of 2014, it had grown to 497 employees and 184,917 members. Service Credit Union's savings rates are 44% higher than the national average, and it boasts a A+ health rating.
Field of Membership Restrictions
Eligible members in the USA include: * Individuals who live or work in the State of New Hampshire, with the exception of Coos County * Individuals who live or work in the towns of Falmouth, Mashpee, Bourne and Sandwich Massachusetts. * Families of credit union members "wherever they may live or work" * Select employer groups - See Details
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Pants On Fire
They really ought to mix things upwhen they write their own reviews. Why are the only positive reviews a) from folks who lwant to talk how theyve been with the bank since they were kids b) babble about how "seamless" on-line bankins is and c) think we care that their tellers recognize some kid by name.
Clearly one person writing multiple reviews. What a job description that one must have.
The Worst!
I wish I could pick no stars...they financed our car OK great..told my husband to take a loan to fix our credit..OK did that. Being military I lost my job during a pcs move so I held off on the loan and only made car payments But I guess the bank can decide where my payment went. They only put it on the loan So one morning 0400 some one knocked on my door and took my car. The bank after Talking to me for 2 years about accounts that were only in my husbands name finally Said nope we can't talk to you sorry, but they did for 2 years? They would help me they wouldn't do anything I sent them a poa that was done in military attorneys office stamped sealed the whole 9 yards , and the lady Amy Stevens said his signature didn't match..so they still wouldnt talk to me.what a way to treat a customer of 9 years a family a militray soldier. This bank and the people stand for nothing in my mind . Soldiers stay away from this bank
Great Bank With No Fees!
I have been a member of Service Credit Union since I became an adult 15 years ago. Since the 1990s I have been nothing but thrilled with this bank. Their fees are minimal. I don’t pay any type of checking account or savings account fees at all and I have free use of all SCU ATMs. If I use another ATM, I do pay a $2.00 fee which is minimal as I rarely have the need to do that. I have been very happy with my debit card and have had very few issues other than forgetting my PIN. Any time I have visited a branch the tellers have been very warm and welcoming. Most of them seem to recognize you after a few times of going there. I have also called to inquire at various times about services and the phone number always allows you to reach a person who can help. Internet banking is smooth. I am a very satisfied customer!
UNPROFESSIONAL EMPLOYEE
I have recently moved up here to NH and started an account with Service Credit Union. I mostly do my banking online but when I need to go to the bank I go to the location in Walmart. I have NEVER experienced the unprofessionalism in a bank like there is here. There is an emplyee named that has the worst mouth and such a poor attitude about other Service Credit Union branch employees. For one she gets too personal with account holders. She has given out information on other peoples accounts to other account holders. This type of service has reflected my opinion on going with another bank, as I DO NOT want my information shared or talked about with other people. That is nobody else's business but MINE!!
Data for Q1 2014
Institution Health
Texas Ratio
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Service Credit Union had $2.46 million in non-current loans and owned real-estate with $304.59 million in equity and loan loss allowances on hand to cover it. This gives Service Credit Union a Texas Ratio of 0.81% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
Texas Ratio Trend
The Texas Ratio for Service Credit Union decreased dramatically from 1.64% as of March 31, 2013 to 0.81% as of March 31, 2014, resulting in a positive change of 50.88%.This indicates that the balance sheet and financial strength for Service Credit Union has improved dramatically in recent periods.
Deposit Growth
In the past year, Service Credit Union has increased its total deposits by $118.37 million, resulting in 6.58% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Service Credit Union has shown is excellent.
Capitalization
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Service Credit Union has $2.41 billion in assets with $304.59 million in equity, resulting in a capitalization level of 12.62%, which is excellent.
Institution Statistics
| Overall | |
|---|---|
| NCUA # | 68375 |
| Year Chartered | 1957 |
| Employees | 497 |
| Primary Regulator |
| Assets and Liabilities | |
|---|---|
| Assets | $2.41 billion |
| Loans | $1.56 billion |
| Deposits | $1.92 billion |
| Equity Capital | $294.57 million |
| Loan Loss Allowance | $10.02 million |
| Unbacked Noncurrent Loans | $2.34 million |
| Real Estate Owned | $112,000 |
| Historic Data - March 2013 | |
|---|---|
| Assets | $2.30 billion |
| Equity Capital | $279.66 million |
| Loan Loss Allowance | $8.78 million |
| Unbacked Noncurrent Loans | $2.34 million |
| Real Estate Owned | $0 |
| Profit Margin - Quarterly | |
|---|---|
| Net Interest Margin | 0.88% |
| Return on Assets | 0.64% |
| Return on Equity | 5.25% |
| Interest Income | $17.82 million |
Always verify rates and promotions with the bank or credit union. We are not Service Credit Union, we are a rate comparison website and can not provide official rates or promotions.
Service Credit Union Savings Account Rates
| Details | APY | MIN | MAX | PRODUCT |
|---|---|---|---|---|
| 0.75% | $2,500 | - | Star Shares | |
| 0.75% | $2,500 | - | Senior Shares | |
| 0.60% | $2,500 | - | Select Employer Group (SEG) Savings | |
| 0.35% | $50 | - | Traditional IRA Account | |
| 0.35% | $50 | - | Roth IRA Account | |
| 0.35% | $50 | - | CESA Account | |
| 0.25% | $5k | - | Share Savings | |
| 0.25% | $5k | - | Christmas Club | |
| 0.25% | $5k | - | Club Account | |
| 0.25% | $5k | - | Smart Savers | |
| 0.25% | $5k | - | Business Shares |
Service Credit Union Money Market Rates
| Details | APY | MIN | MAX | PRODUCT |
|---|---|---|---|---|
| 0.50% | $25k | - | Service+ High Yield Money Market With Direct Deposit | |
| 0.35% | $25k | - | Business Money Market | |
| 0.30% | $25k | - | Money Market |
Service Credit Union Checking Account Rates
| Details | APY | MIN | MAX | PRODUCT |
|---|---|---|---|---|
| 0.10% | $5k | - | Service Plus Checking | |
| 0.10% | $5k | - | Business Plus+ Checking |
Service Credit Union CD Rates
| Details | APY | MIN | MAX | PRODUCT |
|---|---|---|---|---|
| 1.80% | $1k | - | 5 Year Share Certificate | |
| 1.80% | $1k | - | 5 Year Business Share Certificate | |
| 1.55% | $1k | - | 4 Year Share Certificate | |
| 1.55% | $1k | - | 4 Year Business Share Certificate | |
| 1.35% | $250 | - | 6 Month Warrior Rewards Certificate | |
| 1.30% | $1k | - | 3 Year Share Certificate | |
| 1.30% | $1k | - | 3 Year Business Share Certificate | |
| 0.95% | $1k | - | 2 Year Share Certificate | |
| 0.95% | $1k | - | 2 Year Business Share Certificate | |
| 0.85% | $250 | - | 6 Month Star Certificate | |
| 0.85% | $250 | - | 6 Month Senior Certificate | |
| 0.85% | $1k | - | 15 Month Share Certificate Special | |
| 0.70% | $250 | - | 6 Month SEG Share Certificate | |
| 0.60% | $1k | - | 7 Month Share Certificate Special | |
| 0.50% | $1k | - | 3 Month Share Certificate Internet Only Special | |
| 0.35% | $1k | - | 1 Year Share Certificate | |
| 0.35% | $1k | - | 1 Year Business Share Certificate | |
| 0.30% | $1k | - | 6 Month Share Certificate | |
| 0.30% | $1k | - | 6 Month Business Share Certificate | |
| 0.25% | $1k | - | 3 Month Share Certificate | |
| 0.25% | $1k | - | 3 Month Business Share Certificate |
Service Credit Union IRA Rates
| Details | APY | MIN | MAX | PRODUCT |
|---|---|---|---|---|
| 1.80% | $1k | - | 5 Year IRA Certificate | |
| 1.80% | $1k | - | 4 Year Roth IRA Certificate | |
| 1.55% | $1k | - | 4 Year IRA Certificate | |
| 1.30% | $1k | - | 3 Year IRA Certificate | |
| 0.95% | $1k | - | 2 Year IRA Certificate | |
| 0.85% | $1k | - | 15 Month IRA Certificate Special | |
| 0.70% | $250 | - | 6 Month SEG IRA Certificate | |
| 0.60% | $1k | - | 7 Month IRA Certificate Special | |
| 0.50% | $1k | - | 3 Month IRA Certificate Internet Only Special | |
| 0.35% | $1k | - | 1 Year IRA Certificate | |
| 0.30% | $1k | - | 6 Month IRA Certificate | |
| 0.25% | $1k | - | 3 Month IRA Certificate |
Service Credit Union has 40 locations. Click to view all Service Credit Union locations.