Service Credit Union

Pants On Fire
- merrimacker - Tuesday, December 4, 2012 - 1:37 AM

They really ought to mix things upwhen they write their own reviews. Why are the only positive reviews a) from folks who lwant to talk how theyve been with the bank since they were kids b) babble about how "seamless" on-line bankins is and c) think we care that their tellers recognize some kid by name.

Clearly one person writing multiple reviews. What a job description that one must have.

Look Out For Inactivity Fees At Service Credit Union
- dillydream - Monday, March 19, 2012 - 3:25 PM

My husband and I opened an account at Service Credit Union two years ago.  We were required to make a deposit of $5.00.  We had anticipated opening a CD there, but changed our minds afterwards, and left the account open just in case we wanted to open a CD later on.  We were told at the time that we must make at least one transaction every five years.  Two years later, we received a letter from Service Credit Union, warning that an inactivity fee of $50 would be charged unless we made a deposit to our account within a couple of months.  This $50 fee would be charged every time we went one year without a transaction, and if we went five years the fee would be $100.

Black Friday Specials....
- Hohum - Sunday, January 15, 2012 - 4:06 PM

But buyer beware. If it's too good to be true, well then it usually is.   Got a great rate, however, never told I had to direct deposit my "entire payroll check", and was not told there was a $39/month fee for Life and Disability insurance.  I have never heard of such a fee for insurance, particularly when I already have this type of coverage thru my employment and a full auto insurance policy.  If this is typical of Service Credit Unions practices, I am truly sorry for all the military people being misinformed and charged these riduculous charges.  Non profit, yea right.  Picking up where BOA left off. I'm outta there.  I will be checking with the NH State Banking commission on these practices.

Great Bank With No Fees!
- sprockt012 - Thursday, March 10, 2011 - 2:53 PM

I have been a member of Service Credit Union since I became an adult 15 years ago.  Since the 1990s I have been nothing but thrilled with this bank.  Their fees are minimal.  I don’t pay any type of checking account or savings account fees at all and I have free use of all SCU ATMs.  If I use another ATM, I do pay a $2.00 fee which is minimal as I rarely have the need to do that.  I have been very happy with my debit card and have had very few issues other than forgetting my PIN.  Any time I have visited a branch the tellers have been very warm and welcoming.  Most of them seem to recognize you after a few times of going there.  I have also called to inquire at various times about services and the phone number always allows you to reach a person who can help.  Internet banking is smooth.  I am a very satisfied customer!

The Worst!
- aml321 - Saturday, October 13, 2012 - 12:13 AM

I wish I could pick no stars...they financed our car OK great..told my husband to take a loan to fix our credit..OK did that. Being military I lost my job during a pcs move so I held off on the loan and only made car payments But I guess the bank can decide where my payment went. They only put it on the loan So one morning 0400 some one knocked on my door and took my car. The bank after Talking to me for 2 years about accounts that were only in my husbands name finally Said nope we can't talk to you sorry, but they did for 2 years? They would help me they wouldn't do anything I sent them a poa that was done in military attorneys office stamped sealed the whole 9 yards , and the lady Amy Stevens said his signature didn't match..so they still wouldnt talk to me.what a way to treat a customer of 9 years a family a militray soldier. This bank and the people stand for nothing in my mind . Soldiers stay away from this bank

Military Friendly?
- alexhabana - Monday, December 12, 2011 - 4:31 PM

I joined this credit union in 2006 because we (USARMY servicemembers) stationed overseas dont have much choices, they charged us fees for everything, now they have an scheme that they pay for your bills for a minimum fee even if you dont have money. Even I agreed to that, look to me like they profited a lot with that type of help, after hundreds of dollars in fees, for balances checks in ATM's, transfers between accounts fees, transactions fees, international withdrawal fees, overdrafts fees...etc, I still dont see how non profit and military friendly they are.

finally I refinanced my car loan with them and changed to USAA, so they can't stop profiting with my money

UNPROFESSIONAL EMPLOYEE
- NOTHAPPY12 - Friday, February 8, 2013 - 1:59 PM

I have recently moved up here to NH and started an account with Service Credit Union. I mostly do my banking online but when I need to go to the bank I go to the location in Walmart. I have NEVER experienced the unprofessionalism in a bank like there is here. There is an emplyee named [redacted] that has the worst mouth and such a poor attitude about other Service Credit Union branch employees. For one she gets too personal with account holders. She has given out information on other peoples accounts to other account holders. This type of service has reflected my opinion on going with another bank, as I DO NOT want my information shared or talked about with other people. That is nobody else's business but MINE!!

VERY POOR CUSTOMER SERVICE FOR MY CAR LOAN
- Patrick666 - Monday, September 10, 2012 - 6:47 PM

Applied and got approved for my car loan on August 20, 2012 and purchased a vehicle that day from a great car dealer in San Diego. It is now September 10, 1012 and that dealer has not been funded from Service Credit Union, we have faxed all required documents now approximately (10) times now, have spend several hours on hold and several hours talking to Service Credit Union about this, thank god the dealer has been cool, but are getting very frustated also, they need to get paid. Will never use this credit union again.

Reliable, Friendly And Easy
- Gretta012 - Friday, May 13, 2011 - 9:16 PM

i joined this credit union as a teen and have remained a customer for the past 18 years. I love this bank as all the services are free and they offer lots of great promotions at different times. The tellers are super friendly and recognize you by name when you come in. Rates are fair in this economy and banking is seamless. New perks like online deposits are great! I am a very happy customer and plan on staying with them for a long time.