Sharonview Federal Credit Union is headquartered in Fort Mill and is the 3rd largest credit union in the state of South Carolina. It is also the 196th largest credit union in the nation. It was established in 1976 and as of December of 2013, it had grown to 194 employees and 65,090 members. Sharonview Federal Credit Union's money market rates are 14% higher than the national average, and it boasts a A+ health rating.
Membership appears primarily limited to select employer groups. - See Details
I have been a Sharonview customer for 15 years and am closing my accounts. Their fees are higher than any other bank, customer service is non-existent, and their interest rates on savings accounts are way too low with too many restrictions. Sharonview better do some market research to be competitive with the industry or they will lose a lot more customers.
Sharonview Federal Credit Union -- I was with this union for 10 years and finally was forced to give up and take my business elsewhere. My former phone company had charged me early in 2010 for my phone bill without my authorization. I called them but they refused to rectify. I called Sharonview to get it fixed and the teller looked me in the eye and said, "Well you must have said they could charge you." I asked why I would pay my bill 3 weeks early when I had been paying my bill on time, on the same day, for the last 8 months. They refused to even investigate the situation and made me pay $30 for a stop payment on the charge. It still went through and I called Sharonview again and was told that "it happens sometimes" but that they were not able to return my $30 fee since it hadn't worked. This same issue happened 4 more times with the same phone company and at one point, I was $165 overdrawn, had no money for food, gas, or bills for two weeks, and both Sharonview and my phone company were willing to investigate or help figure out the situation. I finally went in to the bank manager and explained; I was 22 years old, new graduate, working part time for minimum wage, and my entire paycheck was direct deposit so it was taken as soon as it was put into my account. She explained that it was "your fault" for "not being diligent enough" with keeping my bills straight. I showed her that I had been with Sharonview for 10 years and had never had any overdrafts before this but she continued telling me it was my fault. I left crying and called corporate the next day. Long story short, I got the same response. I terminated my contract with my phone company and reported them to the BBB but i was still left with all of my overdraft fees, 4 stop payment fees, and late fees on all of my other bills that weren't getting paid because of this. Sharonview was very cold to my situation and weren't even willing to look into the situation. My mother was with them for 17 years up until this and ended up leaving them as well.
I have been a member for 5+ years however in the last 6 months their system has been down a lot and during this downtime I can not access my money not debit, credit or ATM. On 3 occassions in the last 6 months I have actually been somewhere trying to make a purchase it is a complete embarassment and very frustrating not being able to get my own money. I can't even call and complain because they only have customer support Monday thru Friday 8-6pm so it is happens on a weekend or after hours your done. Each time they respond to my email on Monday or Tuesday saying the system was down. No apology no response as to what they are doing to ensure it doesn't happen again. I guess for them it is standard business practice. So if you like not being able to access your own money then it is the credit union for you. I am changing can't stand it anymore it is not a simple mistake they just don't care otherwise they might actually show some concern.
As a member for over 15 years, I have immediately broken ties with this company. Upon purchasing an new vehicle I called SFCU and was given a payoff amount for vehicle I had financed with them, which I relayed the amount to the new dealer (Sharonviews Rates were not competitive). After paperwork was submitted, Sharonviews Auto Loan person (She was no hlep whatsoever) had a different amount of payoff, of course higher. So now, I have to go back to dealer with a check in hand, as SFCU cannot explain why the amount was different, I was asked repeatedly "who was it you spoke to"...who cares, just send me a damn statment, I want to see facts.. I proceeded to ask this Auto Loan person to give me a statement, she would not and made up senseless excuses.
Shame on me for not getting the initial payoff in written statement sent to dealer, but shame on you for losing a customer for over 15 years. Adios!
Sharonview is a company collect your money but when you need a loan there very difficult to get a mortgage loan or personal loan throught. I have been a member for 13 years and never defaulted on know loan I have ever gotten throught sharonview yet I can never quailfy for a mortgage loan with sharonview after paying off 3 auto loans in 13 years with them wow.
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Sharonview Federal Credit Union had $8.1 million in non-current loans and owned real-estate with $128.24 million in equity and loan loss allowances on hand to cover it. This gives Sharonview Federal Credit Union a Texas Ratio of 6.31% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Sharonview Federal Credit Union decreased slightly from 8.59% as of December 31, 2012 to 6.31% as of December 31, 2013, resulting in a positive change of 26.48%.This indicates that the balance sheet and financial strength for Sharonview Federal Credit Union has improved slightly in recent periods.
In the past year, Sharonview Federal Credit Union has increased its total deposits by $18.35 million, resulting in 2.56% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Sharonview Federal Credit Union has shown is above average.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Sharonview Federal Credit Union has $1.05 billion in assets with $128.24 million in equity, resulting in a capitalization level of 12.17%, which is excellent.
|Assets and Liabilities|
|Equity Capital||$119.27 million|
|Loan Loss Allowance||$8.97 million|
|Unbacked Noncurrent Loans||$6.38 million|
|Real Estate Owned||$1.72 million|
|Historic Data - December 2012|
|Equity Capital||$109.57 million|
|Loan Loss Allowance||$10.11 million|
|Unbacked Noncurrent Loans||$6.38 million|
|Real Estate Owned||$1.39 million|
|Profit Margin - Quarterly|
|Net Interest Margin||3.92%|
|Return on Assets||0.84%|
|Return on Equity||7.39%|
|Interest Income||$45.01 million|
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|0.10%||-||-||Little Rascals Club Savings|
|0.10%||-||-||Special Purpose Share|
|0.50%||$10k||-||Investor Money Market|
|0.30%||$50k||-||Money Market Savings|
|0.30%||$50k||-||Premium Plus Money Market|
|0.25%||$25k||-||Premium Money Market|
|1.75%||$100k||-||60 Month CD|
|1.15%||$100k||-||36 - 59 Month CD|
|1.00%||$500||-||15 Month CD Special|
|0.70%||$100k||-||24 - 35 Month CD|
|0.50%||$100k||-||12 - 23 Month CD|
|0.35%||$100k||-||6 - 11 Month CD|
|0.25%||$100k||-||3 - 5 Month CD|
|1.75%||$100k||-||60 Month IRA|
|1.15%||$100k||-||36 - 59 Month IRA|
|1.00%||$500||-||15 Month IRA Special|
|0.70%||$100k||-||24 - 35 Month IRA|
|0.50%||$100k||-||12 - 23 Month IRA|
|0.35%||$100k||-||6 - 11 Month IRA|
|0.25%||$100k||-||3 - 5 Month IRA|