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803-771-2265
520 Gervais Street
Columbia, SC 29201

South State Bank is headquartered in Columbia and is the 2nd largest bank in the state of South Carolina. It is also the 126th largest bank in the nation. It was established in 1934 and as of March of 2014, it had grown to 2,104 employees at 146 locations. South State Bank has a A health rating.

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Reviews (1)

Terrible Customer Service

Here is why you should not use SCBT (South Carolina Bank & Trust). A month ago, I traveled from Las Vegas to Los Angeles for the weekend, and my debit card got blocked after one transaction. I couldn't reactivate it because the customer service helpline runs only during the weekdays and on Saturday from 8:00-2:00pm. Stuck without money, since it happened after 2:00pm on Saturday, I had to wait and borrow money just to get home. This happened AGAIN this past week in San Francisco, and again, the customer service hotline was closed so I had to borrow money to get home. I sent this message to them in reply,

"Hello. I am contacting you again because of SCBT's lack of urgency to help one of their long term patrons. I am currently stranded in San Francisco with no cash. Why? Because SCBT deactivated my card again. I have no way of mitigating the situation because the customer disservice helpline is closed for another 24 hours. I am hungry, helpless, and it is all due to what I am sure will be explained as a "safety protocol". Have I mentioned that the exact same thing happened a month ago when I traveled to Los Angeles for work? I keep trying to find a way to rate your services, but I cannot find a selection for "negative five stars". Get your act together SCBT, not because I plan to remain as a patron to your excuse for a business, but rather so that future unfortunate patrons don't experience the same egregious customer service that I am experiencing right now. Do you roger that?"

If you have had any similar experiences with this bank, please share this.



Health

Data for Q1 2014

Institution Health

A

Texas Ratio

GRADE:
B+

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 South State Bank had $146.39 million in non-current loans and owned real-estate with $1.07 billion in equity and loan loss allowances on hand to cover it. This gives South State Bank a Texas Ratio of 13.73% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A+

The Texas Ratio for South State Bank decreased dramatically from 27.41% as of March 31, 2013 to 13.73% as of March 31, 2014, resulting in a positive change of 49.91%.This indicates that the balance sheet and financial strength for South State Bank has improved dramatically in recent periods.

Deposit Growth

GRADE:
A+

In the past year, South State Bank has increased its total deposits by $2.41 billion, resulting in 57.15% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth South State Bank has shown is excellent.

Capitalization

GRADE:
A+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. South State Bank has $7.99 billion in assets with $1.07 billion in equity, resulting in a capitalization level of 13.34%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #13425
Year Established1934
Employees2104
Primary RegulatorFDIC
Assets and Liabilities
Assets$7.99 billion
Loans$5.63 billion
Deposits$6.64 billion
Equity Capital$1.02 billion
Loan Loss Allowance$45.71 million
Unbacked Noncurrent Loans$111.24 million
Real Estate Owned$35.15 million
Historic Data - March 2013
Assets$5.14 billion
Equity Capital$557.17 million
Loan Loss Allowance$72.95 million
Unbacked Noncurrent Loans$111.24 million
Real Estate Owned$36.45 million
Profit Margin - Quarterly
Net Interest Margin4.97%
Return on Assets0.94%
Return on Equity7.2%
Interest Income$87.29 million
Rates

Sorry, we do not have rate data for South State Bank

Locations

South State Bank has 82 locations. Click to view all South State Bank locations.