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888-303-4872
1 Main Street
Spencer, NY 14883

Tioga State Bank is headquartered in Spencer and is the 89th largest bank in the state of New York. It is also the 1,671st largest bank in the nation. It was established in 1884 and as of March of 2014, it had grown to 92 employees at 11 locations. Tioga State Bank has a A health rating.

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Reviews (2)

Cant Make Deposits By Atm

Two days after opening my account I found out that I couldn't make deposits to this bank via arms... I also discovered that I couldn't do a joint account with my 12 year.  Decided to move my money elsewhere and the want $25.00 plus change.  When I found this out I told them to stop. As I was walking out the door, the main branch manager instructed the worker to close the account and mail the check..  extremely rude...which is a shame because I was hoping to bank locally.   Beware.   They are a bank just looking to charge fees any way they can.

For A Small Bank Customer Service Suffers As Does Convenience

I've been with this 'small' bank for YEARS, but recent customer service flubs is going to make me switch to Scottrade Bank where I have a brokerage account. At least at Scottrade I can talk to people easier after 4pm, etc. Tioga State Bank recent flubs, IMO? 1) Posting a check to my account from Aug. 2012 when the check states VOID AFTER 90 DAYS, the date posted was Jan. 25, 2013. Well after 90 days. 2) Deposit funds deposited LATE due to the MY branch office has a PO BOX and "HAS to WAIT UNTIL SOMEONE IS AVAILABLE TO GO PICK UP MAIL". That's the answer i rec'd when I inquired why my deposit was not posted yet. This was at 3:45PM! MAIL WAS STILL NOT picked up! Hard to believe that way of doing business in 2013, IMO. The result was a $30 fee from the bank becos the same day a bill was posted. Either one of the items mentioned above could have warranted customer service contact. Seems a good way to charge extra fees. This happened on the same day. Customer mail does not seem to be important to Tioga. I could list other things also, but... I gave 2 stars instead of 1 becos I assume the employees mean well but are bound by this banks procedures. And the bank never finds fault with themselves. I did contact customer service and management. Answers are "It's another bank's fault and the customer's fault." This is why I've moved the bulk of my $ to my brokerage account and will look to close Tioga Bank account and move the remaining $ elsewhere.



Health

Data for Q1 2014

Institution Health

A

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Tioga State Bank had $775,000 in non-current loans and owned real-estate with $50.3 million in equity and loan loss allowances on hand to cover it. This gives Tioga State Bank a Texas Ratio of 1.54% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A+

The Texas Ratio for Tioga State Bank decreased dramatically from 2.70% as of March 31, 2013 to 1.54% as of March 31, 2014, resulting in a positive change of 42.87%.This indicates that the balance sheet and financial strength for Tioga State Bank has improved dramatically in recent periods.

Deposit Growth

GRADE:
C

In the past year, Tioga State Bank has decreased its total deposits by -$6.1 million, resulting in -1.87% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Tioga State Bank has shown is average.

Capitalization

GRADE:
A+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Tioga State Bank has $401.37 million in assets with $50.3 million in equity, resulting in a capitalization level of 12.53%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #9410
Year Established1884
Employees92
Primary RegulatorFED
Assets and Liabilities
Assets$401.37 million
Loans$261.56 million
Deposits$320.21 million
Equity Capital$46.30 million
Loan Loss Allowance$4.01 million
Unbacked Noncurrent Loans$775,000
Real Estate Owned$0
Historic Data - March 2013
Assets$397.31 million
Equity Capital$42.85 million
Loan Loss Allowance$3.88 million
Unbacked Noncurrent Loans$775,000
Real Estate Owned$0
Profit Margin - Quarterly
Net Interest Margin4.01%
Return on Assets1.2%
Return on Equity10.52%
Interest Income$4.22 million
Rates
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Tioga State Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.25%$250k-High Yield Money Market Investment

Tioga State Bank Checking Account Rates

DetailsAPYMINMAXPRODUCT
1.50%-$15kRewards Checking - Qualifying
0.03%--Rewards Checking - Non Qualifying

Tioga State Bank CD Rates

DetailsAPYMINMAXPRODUCT
1.31%$5k-Ladder CD 60 Month
1.00%$5k-Ladder CD 48 to 59 Month
0.80%$5k-Ladder CD 36 to 47 Month
0.60%$5k-Ladder CD 24 to 35 Month
0.40%$5k-Ladder CD 12 to 23 Month
0.20%$1k-12 Month CD

Tioga State Bank IRA Rates

DetailsAPYMINMAXPRODUCT
1.31%$5k-Ladder IRA 60 Month
1.00%$5k-Ladder IRA 48 to 59 Month
0.80%$5k-Ladder IRA 36 to 47 Month
0.60%$5k-Ladder IRA 24 to 35 Month
0.40%$5k-Ladder IRA 12 to 23 Month
0.20%$1k-12 Month IRA
Locations

Tioga State Bank has 11 locations. Click to view all Tioga State Bank locations.