Truliant Credit Union

Truliant Is Great For Everyday People
- 1cinbrew - Tuesday, March 15, 2011 - 11:11 AM

I would highly recommend Truliant Credit Union for the normal everyday person. I work for one of the big name banks so I have an understanding of what is involved in the financial services industry. Although I work there, I do not make enough money nor do I have a good enough credit history to qualify for their “best” products. I opened a savings account with Truliant and I have super pleased ever since I did. I get much better returns on my savings account with them than I do at the bank I work for. I was also able to qualify for a low interest loan without a lot of hassle at Truliant. Every time I have dealt with someone there they have had superior customer service attitudes. I would highly recommend them for anyone needing a real-world financial services institution rather than one that caters or is designed more for the high net-worth customers.

Low Fees And Low Interest Rates On Loans
- Kelly200 - Saturday, October 15, 2011 - 10:58 AM

I been with Truliant Federal Credit Union for five years since moving to NC.  My checking account does not have any fees, especially no debit card fees.  I have also saved money due to the low loan rates I have gotten on my home and auto.

Bank Elsewhere, Save Yourself The Headache
- SeveralAccounts - Wednesday, November 21, 2012 - 10:34 AM

I opened an acocunt with Truliant in 2008 as they had a relationship wiht the organization I work with.

They promised several features and benefits via membership, none of which ever materialized.

Within a year of opening my account, they closed the only local branch within 40 miles.  In order to see a "banker" I have to drive 45 minutes both ways.  This is a horrible inconvenience.

The interest rates at Truliant are horrible, for investment vehicles, loans and simple personal banking.  I strongly recommend Coastal FCU as an alternative.

Trulinat customer service is steadily declining.  When I opened this account it was a simple call to a local area to connect with a rep.  Now hold times when calling in are similar to calling the IRS.  The reps are not educated and are borderline hositle.  Likely becuase they are making minimum wage or just over.

Since they revamped their online access platform, it is nearly impossible to easily access your accounts.  You have to click about 6 times once you land on their homepage to get to the login screen.  After you login they have a ridiculous process where they call you with and access code to see your accounts.  The time suck is mind numbing.  The rep said this is going to be a banking industry standard going forward.  I have not been able to find supporting evidence for that claim.

Save yourself the time and the hassle.  Bank somewhere else.

 

Awful Bank, Fees, Fees, Fees So Much For Better Than The Big Banks
- pickles222 - Thursday, October 6, 2011 - 8:59 PM

we had opened an account at truliant and we were going to move most of our funds there, from one of the so called "bad" big banks. well both my husband and i work at one of those big banks and they would never do what truliant did. they charged fee after fee just for a checking account until it was charged off and closed.

they never sent a single statement.

i will never do business with them again.

Worst Nightmare With A So Call Bank Or Whatever You Want To Call Them Poor Rating
- claval - Thursday, December 13, 2012 - 12:58 PM

I have been with Truliant for 7 yrs, I had direct depoist. Well I applied for a payday loan and paid the balance well these people keep trying to get money out of my account. I called Truliant to stop this because they charged me a fee when these people tried to get money out of my account there was no money there. So I called Truliant and told them not to let this go through,  first of all they would not stop this because I owe them money, which is the fee for the payday loan not being there.I was told to pay this fee and $20 to close the account. They are full of it and I will never bank with them again and they can take there fees and put it you know where.