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801-844-7000
1 S Main Street
Salt Lake City, UT 84133

Zions Bank was founded by Mormon pioneers in Utah in 1873. In 1957, Zion’s Savings Bank and Trust Company (as it was known) merged with Utah Savings and Trust Company and First National Bank of Salt Lake City. It became Zions First National Bank – which is the bank’s official name today. However, it wasn’t until 1960 that the LDS Church sold its majority ownership to Keystone Insurance and Investment Company. In 1961, Zions First Nation Investment Company was incorporated in Nevada, and acquired ownership of the stock owned by Keystone. In 1965, the investment company changed its name to Zions Bancorporation, and in 1966, the company went public.

Today, Zions First National Bank is still a subsidiary of Zions Bancorporation. Zions is a full service bank, offering commercial services, consumer banking products, and business banking to its customers. Specialty services include ag finance, correspondent banking and private services. Nationwide, it is possible to access Zions Bank services via the Internet. There are offices in Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah and Washington.

Zions Bank offers competitive interest rates on deposit accounts, including savings, money market and CD accounts. The bank also offers interest checking accounts. The bank did accept TARP funds after the 2008 financial crisis, but has since repaid them.

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Why I'm Leaving Zions - The Last Straw

I've been frustrated for years with Zions' policy of selectively processing payments to cause as many of them to go into insufficient funds status as possible.  That policy is designed to maximum the insufficient funds fees they collect from their members.  Finally, a class action suit is being brought against them (just google "zions bank class action" for details).  This is especially sad because the bank is owned in part by the Mormon Church.

The last straw came last week when Zions informed me by mail that my free checking account was now going to cost me $7.00 a month.  They gave me one month notice, so now I'm scrambling to change my banking over to a credit union.  With several automatic payments I had set up with Zions, this is not a quick task.

Anyway, be forewarned. 

 

Open Account W Zions Bank? Might Be Dangerous

I decided to open Internet Money Market IRA. It was supposed to be quick and easy. After I opened the account online (22Feb2013) I received an email, which informed me about welcome package coming in mail. 7mar13 - I contacted Zions bank and express my concern of not receiving my package. They recommended me to go to the branch to sign signature card there. 11mar13 - I went to the branch. I waited one hour for all the paperwork, which person helping me (Assistant Vice President) received in email. As I seen what's in the welcome package, I was shocked. All my information and my husbands as a beneficiary right there. Social security, date or birth, address, phone numbers, everything and they didn't even bother to send it registered or with some kind of tracking number. She was shocked too and apologized. After signing signature card, I left the branch hoping sooner or later welcome package which show up in my mail box. It never did. I called help line couple times trying to see if my account is active. They haven't received signature card. Zilion phone calls later -25March13. They recommended me to go again to branch and fedex it. As I came to the bank I still believed signature card was emailed, but I was wrong, my whole information was send out by mail, not registered, not able to track. AGAIN!!! I asked if they will offer me a identity theft protection, which they decline. They actually told me that it was my risk which I agreed to take by applying for account. That it was my choice. (I do read a tiny letters and I haven't seen anything stating your information will be send out unprotected and if lost oh well too bad) It all seemed like it was my fault. I told them to cancel the whole account. An awesome idea of opening an IRA account to protect your future.  :(  

Zion Bank Preys On It's Customers.

Zion Bank thinks your money belongs to them.  If you have direct deposit, they do not post it into your account when they get it.  Not sure where it is but your money is not in your account.  That is probably why it looks like they are healthy, when they are not.  It is about time they were sued and hope their banks in Texas and other states will feel the pain they have caused a lot of people.  They took TARP money but act like their customers are the ones with their hands out.  Their employees are dim, lie and make you feel like you are crazy when you ask them why they basically stole your money.  The large banks and their arrogance are disgusting.  This country was on the brink of disaster and we bailed their extremely crooked **ses out.  They had a heyday and cannot let go.  Psychopath's.  I wish everyone would take their money out of these banks and go community or credit union.  They need to be reminded that banks are supposed to take of their customers, not fleece them.

Been With Zions Since I Was 12 Years Old, And Will Be Staying With Them For Life!

Zions Bank has the greatest customer service I've ever experienced!

Every time I leave a branch I think to myself, "now that is customer service."  When I lived in Layton, I would be greeted with a "hey Joey, how are you today?"  Something I thought I would miss when I moved to Logan for school.  It didn't even take a month before I was getting the same treatment at any of the many branches here in Cache Valley.  Not just my name, but they remember to ask about my family, a test I had last week, or making sure I got over the sickness I recently had.  

I went on a vacation last year, but forgot to transfer the needed money from my savings to checking before I left!  I was away from the internet for the majority of the trip, but once I could check on things, I noticed that I had racked up quite a lot in NSF charges.  I gave Zions a call and explained my mistake and they waived them all.  Let me repeat that, they waived every NSF charge I had (validly) incurred.  They didn't need to, but were more than happy to help out.  This was very smart of them considering that because of this service, I'll be with them for life.

I once went into a branch inside a Smith's to get a money order.  The teller told me that he'd be more than happy to get me one, but they cost $2.50.  He advised I go to the Smith's customer service desk, as it would only cost $0.50 there.  Instead of looking out for their company's profit margin, they look out for the customer.

The one downside is that they are not nationwide.  If you travel too far, there won't be any ATMs you can use without charges.  Zions' fees are very reasonable though, only one dollar to use a non-friendly ATM where other banks charge three or four.  A friend of mine just complained about a certain mega-bank that charged him $38 for NSF (quite a bit more than the $0 I paid.)  No minimum balance.  No monthly charges.  Just reasonable fees where needed and outstanding customer service.

I wouldn't dream of leaving Zions bank.

VIEW MORE REVIEWS

Health

Data for Q4 2013

Institution Health

A+

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Zions Bank had $139.48 million in non-current loans and owned real-estate with $2.09 billion in equity and loan loss allowances on hand to cover it. This gives Zions Bank a Texas Ratio of 6.66% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A+

The Texas Ratio for Zions Bank decreased dramatically from 11.88% as of December 31, 2012 to 6.66% as of December 31, 2013, resulting in a positive change of 43.91%.This indicates that the balance sheet and financial strength for Zions Bank has improved dramatically in recent periods.

Deposit Growth

GRADE:
A

In the past year, Zions Bank has increased its total deposits by $681.25 million, resulting in 4.37% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Zions Bank has shown is excellent.

Capitalization

GRADE:
A

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Zions Bank has $18.59 billion in assets with $2.09 billion in equity, resulting in a capitalization level of 11.26%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #2270
Year Established1873
Employees2404
Primary RegulatorOCC
Assets and Liabilities
Assets$18.59 billion
Loans$12.08 billion
Deposits$16.26 billion
Equity Capital$1.80 billion
Loan Loss Allowance$290.12 million
Unbacked Noncurrent Loans$130.31 million
Real Estate Owned$9.16 million
Historic Data - December 2012
Assets$17.93 billion
Equity Capital$1.80 billion
Loan Loss Allowance$350.30 million
Unbacked Noncurrent Loans$130.31 million
Real Estate Owned$22.37 million
Profit Margin - Quarterly
Net Interest Margin3.58%
Return on Assets1.25%
Return on Equity12.49%
Interest Income$630.34 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Zions Bank, we are a rate comparison website and can not provide official rates or promotions.

Zions Bank Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.50%$1k-Internet Savings w/ Relationship
0.45%$1k-Internet Savings Non-Relationship
0.30%$2,500-Business Internet Savings - Relationship
0.25%$2,500-Business Internet Savings - Non Relationship
0.24%-$2kStudent Savings
0.24%-$1kKids Savings
0.16%$5k-Ultimate Savings
0.08%--Gold Statement Savings
0.06%--Statement Savings
0.06%--Business Statement Savings

Zions Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.50%$100-Internet IRA Money Market
0.50%$2,500-Internet Money Market w/ Relationship
0.45%$2,500-Internet Money Market Non-Relationship
0.28%$250k-Gold Money Market Plus
0.23%$250k-Gold Money Market Account
0.18%$250k-Money Market Account
0.15%$100-IRA Money Market
0.15%$100k-Business Money Market

Zions Bank Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.15%$100k-Gold Checking Plus
0.04%--Gold Interest Checking

Zions Bank CD Rates

DetailsAPYMINMAXPRODUCT
0.90%$1k-5 Year Gold CD
0.90%$1k-5 Year Internet CD
0.90%$1k-5 Year Internet Business CD
0.80%$1k-5 Year Regular CD
0.80%$1k-5 Year Business CD
0.75%$1k-4 Year Gold CD
0.75%$1k-4 Year Internet CD
0.75%$1k-4 Year Internet Business CD
0.65%$1k-4 Year Regular CD
0.65%$1k-4 Year Business CD
0.60%$1k-3 Year Gold CD
0.60%$1k-3 Year Internet CD
0.60%$1k-3 Year Internet Business CD
0.50%$1k-3 Year Regular CD
0.50%$1k-3 Year Business CD
0.45%$1k-2 Year Gold CD
0.45%$1k-2 Year Internet CD
0.45%$1k-2 Year Internet Business CD
0.40%$1k-18 Month Internet CD
0.40%$1k-18 Month Internet Business CD
0.35%$1k-2 Year Regular CD
0.35%$1k-1 Year Gold CD
0.35%$1k-1 Year Internet CD
0.35%$1k-1 Year Internet Business CD
0.35%$1k-2 Year Business CD
0.30%$1k-9 Month Internet CD
0.30%$1k-9 Month Internet Business CD
0.25%$1k-1 Year Regular CD
0.25%$1k-1 Year Business CD
0.20%$1k-6 Month Gold CD
0.20%$1k-6 Month Internet CD
0.20%$1k-6 Month Internet Business CD
0.15%$1k-6 Month Regular CD
0.15%$1k-6 Month Business CD
0.05%$1k-3 Month Regular CD
0.05%$1k-3 Month Gold CD
0.05%$1k-3 Month Internet CD
0.05%$1k-3 Month Internet Business CD
0.05%$1k-3 Month Business CD

Zions Bank IRA Rates

DetailsAPYMINMAXPRODUCT
0.90%$1k-5 Year Internet IRA CD
0.80%$1k-5 Year IRA CD
0.75%$1k-4 Year Internet IRA CD
0.65%$1k-4 Year IRA CD
0.60%$1k-3 Year Internet IRA CD
0.50%$1k-3 Year IRA CD
0.45%$1k-2 Year Internet IRA CD
0.35%$1k-1 Year Internet IRA CD
0.35%$1k-2 Year IRA CD
0.25%$1k-1 Year IRA CD
0.20%$1k-6 Month Internet IRA CD
0.15%$1k-6 Month IRA CD
0.05%$1k-3 Month Internet IRA CD
0.05%$1k-3 Month IRA CD
Locations

Zions Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 1 S Main Street - Salt Lake City, UT 84133