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Union Bank Is Too Funny

Saturday, December 1, 2012 - 1:34 AMUnion Bank (San Francisco, CA) - Details
Several months ago, we paid off our home loan with Union Bank. Well, somebody finally figured out we re-financed, and not with Union Bank (duh?). So, today I get a call from (you guessed it) Union Bank.

I was civil, but was tempted to ask why they didn't call when they received the loan pay-off demand from the title company. A loan pay-off demand from a title company indicates, what? You're re-financing.

Oh, and they are offering a one-time special, rate guaranteed for a year, savings account "for valued customers" at 1%.

Mind you, Union Bank is a fine institution. We've had an account there (or with Bank of Tokyo of California, its predecessor) since 1973. But they need a bit of help in the awareness department.

 
6
BozoBozo135 posts since
Feb 14, 2011
Rep Points: 917
1. Sunday, December 2, 2012 - 11:02 PM
I hate it when banks offer me financing or deposit deals after it is too late. I wish more banks or credit unions were more flexible about offering deals to get customers to refinance with them or to renew CD's.
1
loulou521 posts since
Aug 3, 2010
Rep Points: 3,237
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