Union Bank Is Too Funny

Several months ago, we paid off our home loan with Union Bank. Well, somebody finally figured out we re-financed, and not with Union Bank (duh?). So, today I get a call from (you guessed it) Union Bank.

I was civil, but was tempted to ask why they didn't call when they received the loan pay-off demand from the title company. A loan pay-off demand from a title company indicates, what? You're re-financing.

Oh, and they are offering a one-time special, rate guaranteed for a year, savings account "for valued customers" at 1%.

Mind you, Union Bank is a fine institution. We've had an account there (or with Bank of Tokyo of California, its predecessor) since 1973. But they need a bit of help in the awareness department.