Saturday, December 1, 2012 - 1:34 AMUnion Bank (San Francisco, CA)
Several months ago, we paid off our home loan with Union Bank. Well, somebody finally figured out we re-financed, and not with Union Bank (duh?). So, today I get a call from (you guessed it) Union Bank.
I was civil, but was tempted to ask why they didn't call when they received the loan pay-off demand from the title company. A loan pay-off demand from a title company indicates, what? You're re-financing.
Oh, and they are offering a one-time special, rate guaranteed for a year, savings account "for valued customers" at 1%.
Mind you, Union Bank is a fine institution. We've had an account there (or with Bank of Tokyo of California, its predecessor) since 1973. But they need a bit of help in the awareness department.
135 posts since
Feb 14, 2011
Rep Points: 917
1. Sunday, December 2, 2012 - 11:02 PM
I hate it when banks offer me financing or deposit deals after it is too late. I wish more banks or credit unions were more flexible about offering deals to get customers to refinance with them or to renew CD's.
521 posts since
Aug 3, 2010
Rep Points: 3,237