I've been trying to log into my Capital One accounts and it is impossible to do so through the website. One guy, at a complaint site says this:
| | Mootaz Elnozahy · 1 day 1 hour ago |
I discovered to my dismay that my checks have been bouncing despite the availability of funds, and I cannot get on line to understand why they bounced. It appears that this is far more serious than just a site going down. Anyone else discovered something?
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Does anyone know if the Capital One Direct division of Capital One has gone insolvent??? Is it being closed by FDIC???
I also have accounts at the INGDirect division (CapitalOne360), however, and those accounts are working fine. I also have Capital One credit cards. All the cards still function normally, and, in fact, the credit card website still functions normally. Thankfully, I didn't have much money in the Capital One Direct account. I wanted to start using the checking again, but I won't now. I was also going to open up a business account with them, but won't now.
It is one thing to have a temporary problem, but being down for 5 days is simply incredible! Bouncing checks is even more incredible, when people have sufficient funds to cover them! I am thinking it would be wise to close all my CapitalOne360 accounts, and the credit cards, lest a similar event overtake those divisions as well. What is most annoying is that the company doesn't even bother to post a note, on its website, telling customers that it is down, or that it is working on the problem. They only tell you if you call, when the rep. says "we've been having problems.."
Absolutely ridiculous!
