Had The Misfortune Of Having These Idiots Buy My Mortgage

After having my mortgage for a year without one single problem with my old mortgage servicer, I have had several in a couple months with M&T.  They called to greet me as a new customer to ask if I had any questions, but when I asked them if I could pay biweekly they had no idea.  And they didn't refer me to anyone to find out.  Why the heck did they even call, then?  What a waste of time!

Next, they now need all these new documents that my old bank didn't need.  The heck with them, I am not sending them anything. 

Finally, if you pay at the end of the month but the payment takes a couple days to get to them to be processed, they call you at your work and treat you like a deadbeat.  They called me on the 6th of the month, even though the grace period for paying is until the 15th.  Not sure what the point of that is, they acted like I was about to get foreclosed on or something, they should spend thier time on people months behind, not a couple days.  Just for that, I will pay on the 15th online from now on just to piss them off!

How can something so simple get screwed up so bad?  All they need to do is accept my mortgage payments and leave me alone.  No calls, no document requests, no berating me.  I hope another bank buys them and lays off all thier idiot employees.