M&T Bank is a publicly traded (NYSE: MTB), New York-based bank that offers an array of personal, business, and commercial banking products and services. With over 15,000 employees, and tens of billions of dollars in assets, M&T is one of the largest commercial banks in the United States.
On its personal banking side, M&T Bank offers checking, savings, Money Market, and Certificate of Deposit (CD) accounts, as well as investment guidance, retirement planning, and web trading services. Checking account options are numerous and range from free and basic to premium and interest bearing. The bank’s free and college checking account options are very similar and come with no monthly fees and a check card. The premium checking account offers minimal interest and has a monthly service charge that can be avoided by either keeping a minimum account balance or taking out a mortgage loan with the bank. All of M&T Bank’s checking accounts allow account holders to avoid an insufficient funds charge when the violating purchase is less than $5. A savings account is available with a low yield and a monthly service charge unless certain requirements are met. Two Money Market account options are available: one MMA has no monthly service fee but offers a low interest rate, and the other MMA offers more competitive rates with a monthly service charge. Certificates of Deposit (CDs) are available in term lengths ranging from 6 to 60 months.
M&T Bank online banking provides a secure system for account holders to view past transaction history, transfer funds, pay bills, and set account alerts. The M&T website is optimized for mobile banking, and the bank has released a smartphone app to make it easy and convenient to perform the above tasks while on the go.
M&T Bank was originally established in 1856 and is headquartered in Buffalo, New York. The bank is a subsidiary of M&T Bank Corporation, a bank holding company that has grown substantially through numerous acquisitions of financial institutions in the past 25 years. M&T Bank maintains a multitude of branches located throughout the Midwest, Northeast, and parts of south Florida.
M&T completed their acquisition of WT Direct recently. They moved over the WT Direct customers to M&T last weekend -- and the results are APPALLING! This could be the WORST direct banking experience ever....
1) M&T charges $3.00 for an outgoing ACH!!!!
2) M&T has a $10,000 per day OUTGOING limit!!!
3) M&T won't let you access more than $10,000 per day UNLESS you go into a branch. And if you want to close the account and request a check, they require that a letter be sent via US Mail (they won't accept any faxes).
I found that the M&T customer service reps (with their overly solicitious "we apologize for any inconvenience") talk like with brain-dead zombies....who have no clue about "customer service". Adding insult to injury, their interest rates are considerably lower than Ally Bank, Amex Direct, etc.
Anyone who was happy with WTDirect will be horrified by M&T Bank -- and if you have a large balance that you need to withdraw (and you aren't near a branch), allow weeks to get at your money (and $3 per withdrawal too!)
I don't recommend M&T at all. I called in for a stop loan payment on my checking account that is automatically withdrawn 2 weeks in advance and to have some kind of payment book or mail delivered to me so i can get them the money. This is all due to the fact that im vacationing in California for awhile and M&T doesn't exist out here. so the customer service gentleman told me everything was cool after i gave him the information he asked for to complete the task. Down the road i hadn't received any mail and went on-line to check. Sure enough there's a overdraft of $81.92 and the loan payment normally of $45.71. So i called their very rude customer service and explained things very rationally and calmly tho no lie i was extremely pissed when they were telling me there was no record of anything and there was nothing they could do. I spoke to the woman very nicely even tho she was a very rude customer service rep about the situation and i just wanted to reverse the charge that was made and have the paperwork that i needed to make the payments sent to me to California from Pennsylvania so they could get their money. i just didn't want the overdraft charge due to MAYBE SOMEONE POSSIBLY HADN'T DONE THEIR JOB???? I eventually spoke to a supervisor and explained it to her. She was even more nasty. I talked to her about the gentleman who possible hadn't done his job but she would not have any of my side of the story.Throwing bank regulations and policies at me raising her voice every-time i would try to get a word in. As there was no proof except the time i called it in which should be proof enough that i DID speak to this gentleman. There are many things they could have done for me and we couldve worked it out but M&T throws a fit over a small $37 overdraft fee that they lost my business once i pay them the $81 i "owe" them. Most customer service centers and bank personnel respect those customers who try to understand the banks side and not scream at employees when something goes wrong. Most Bank employees will try to help you and do what they can if you present your case nicely... Not M&T My advice i was being responsible with the knowledge i was given. I was respectful and courteous to the staff because if i was them i wouldn't want someone screaming at me either. In the end you just get stepped on by M&T. Worst Bank experience but its just my opinion.
aside from the above statment.
Very nasty customer service, tons of hidden fees and fine print, takes forever for a check or transaction to clear, employees dont have any compassion or common sense; they are a slave to the bank and will spew the regulations at you till they pass out.
M&T is by far the worst bank ive ever dealt with and this experience is just one of many problems m&t has given me. Save the trouble and go elsewhere.
Regardless what any customer service representative tells you over the phone at M&T Bank regarding the procedures in closing a matured CD account, and having the funds sent to your home address by check, you DO require a notarized letter of instruction. I specifically asked if a notarized letter was required and was told I only needed a letter, not notarized. Well that was wrong and I had to start all over again. Incidently, they admitted they wouldn't have contacted me, and just let the CD mature into a new term at a ridiculously low rate. I was lucky I called, and emailed them, demanding confirmation of receipt of the letter 10 days after mailing it. Once I receive my funds, and they are safely deposited here in my locally owned bank, a letter of complaint will be sent to the Office of the Comptroller of the Currency regarding the shoddy practices at M&T Bank.
I have been with M&T for 20 years with no problems, and no, I don't keep a lot of money there, yet I have always been treated very well by customer service--in fact, extremely well. I have no-fee checking (and connected savings), and pay nothing to use their ATM. There are some fees of course--excess use of ACH transfer fees for example, or the use of another bank's ATM--but I'm not sure if these fees are unreasonable compared to those of many other banks/credit unions. I guess they have to be compared. I have managed not to pay a single fee in a decade. M&T is a 5-star bank in terms of its financial health--in 2008 it was one of the rare banks that was financially sound. Would you prefer a bank that is going to collapse in bad times? I think this is a fine institution, although I have never held a mortgage here.
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 M&T Bank had $1.15 billion in non-current loans and owned real-estate with $12.03 billion in equity and loan loss allowances on hand to cover it. This gives M&T Bank a Texas Ratio of 9.58% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for M&T Bank decreased slightly from 13.20% as of March 31, 2013 to 9.58% as of March 31, 2014, resulting in a positive change of 27.45%.This indicates that the balance sheet and financial strength for M&T Bank has improved slightly in recent periods.
In the past year, M&T Bank has increased its total deposits by $3.88 billion, resulting in 5.88% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth M&T Bank has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. M&T Bank has $87.75 billion in assets with $12.03 billion in equity, resulting in a capitalization level of 13.71%, which is excellent.
|FDIC Certificate #||588|
|Assets and Liabilities|
|Equity Capital||$11.12 billion|
|Loan Loss Allowance||$912.11 million|
|Unbacked Noncurrent Loans||$1.09 billion|
|Real Estate Owned||$58.29 million|
|Historic Data - March 2013|
|Equity Capital||$10.39 billion|
|Loan Loss Allowance||$921.84 million|
|Unbacked Noncurrent Loans||$1.09 billion|
|Real Estate Owned||$93.78 million|
|Profit Margin - Quarterly|
|Net Interest Margin||3.59%|
|Return on Assets||1.1%|
|Return on Equity||8.57%|
|Interest Income||$717.74 million|
Always verify rates and promotions with the bank or credit union. We are not M&T Bank, we are a rate comparison website and can not provide official rates or promotions.
|2.00%||$100k||-||Health Savings Account|
|0.02%||-||$2,500||M&T Starter Savings|
|0.44%||$100k||$1m||MyChoice Money Market (Premium)|
|0.36%||$50k||$1m||MyChoice Money Market (Regular)|
|0.05%||-||$2,500||M&T e-Money Market|
|0.05%||$100k||-||MyChoice Premium Checking|
|0.01%||-||-||M&T Classic Checking With Interest Balance|
|0.01%||-||-||MyChoice Plus Checking With Interest Balance|
|1.11%||-||-||60 Month Select Promo CD|
|0.90%||-||-||36 Month Select Promo CD|
|0.50%||-||-||24 Month Select Promo CD|
|0.40%||-||-||18 Month Select Promo CD|
|0.30%||-||-||36 Month Select CD|
|0.30%||-||-||12 Month Select Promo CD|
|0.20%||-||-||18 Month Select CD|
|0.20%||-||-||24 Month Select CD|
|0.15%||-||-||12 Month Select CD|
|0.15%||-||-||6 Month Select Promo CD|
|0.10%||-||-||6 Month Select CD|