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How Does Eliminating Services 'Better Serve' Me?

Wednesday, May 30, 2012 - 8:21 AMTD Bank, National Association
Michael noticed a sign at the TD Bank ATM informing customers that postage stamps would no longer be available at that location. Aw, too bad. It's fair if a business wants to discontinue a service because it's unprofitable or problematic to offer. What annoys customers and insults their intelligence is when the change is spun as some kind of favor to customers.

How Does Eliminating Services 'Better Serve' Me? - The Consumerist
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ShorebreakShorebreak2,692 posts since
Apr 6, 2010
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