1st United Credit Union

FOR PROFIT AND PREDATORY

They didn’t return money I lost due to unauthorized use of my atm card because I filed the claim too late
I never received a new atm card in the mail and they never informed me I could get one made the same day at a branch
They take forever to release holds on money I deposited which has left me in a bind more than once including while traveling
I’ll be taking my business elsewhere for numerous other reasons but as someone living paycheck to paycheck I simply cannot count on this credit union

Update .

I hate this bank so much. I have been a customer for 20 years. Steadily employed full-time with my direct deposit to my checking account. In spite of having a college degree and full time job I am poor. I have had a checking, savings, car loan and credit card with them over the years. Referred friends and family who have opened accounts. I have paid them 10k in overdraft fees over the last year. Yes you read that right I have lost ten thousand dollars in overdraft fees during the most difficult time of my life (moved multiple times, left relationship, medical issues etc). In the end I have an $800 overdraft checking account (hundreds of which are $29 fees) and they froze my checking account until I pay it, Fine. I get that. But this also restricted online access so I can no longer view or pay my open and active credit card bill online. Of course I receive no courtesy electronic reminders about the credit card due date or payment amount. Are their actions legal? YES. Ethical? NO. This bank is not a community partner. THEY DO NOT CARE about “members”. Hope they are eating well off of my $10,000.

I now bank with an institution that doesn’t charge fees for courtesy pay and also makes money almost immediately available when I deposit it. It’s a refreshing change from this horrible institution.