APG Federal Credit Union (APGFCU) is headquartered in Edgewood and is the 5th largest credit union in the state of Maryland. It is also the 212th largest credit union in the nation. It was established in 1938 and as of June of 2022, it had grown to 337 employees and 148,468 members at 12 locations. APG Federal Credit Union (APGFCU) has a B+ health rating.
Membership in APG Federal Credit Union is open to those who reside, work, attend school, worship, or volunteer in Cecil or Hartford Counties, or select areas of Middle River, Maryland. Immediate family and household members may also be eligible.
See current membership details
I really only started banking here because my parents bank here, and opened a savings account in my name when I was a baby. So when I got my first job, it was just easier to stay with APGFCU. I opened a checking account, and so began my experience with the credit union as an adult.
And I've never regretted it! If I ever need help with anything, it doesn't take them long to pick up the phone. Or I can go into a branch and speak to someone. And they're always so friendly and helpful. Their online banking website is very well-designed and intuitive, too
My one gripe relates to the one time they weren't able to help me. I had a foreign check I needed to deposit, and they were not able to accept it. I had to open a savings account at Bank of America, THEN wait 30 days to deposit the check since I was a new customer. It's probably just because they're a smaller institution, and I don't hold it against them, but that was the only time APGFCU has failed me. In all other ways, they've been absolutely fab.
I love this credit union for a good amount of reasons. The biggest one being that they are truly partners with you. There has been and I believe never will be hidden fees on any of your accounts with them. Also, if you ever find yourself making a mistake they will work with you to help you get out of the hole. One specific reason I see this bank as a partner is their loan offerings. They are always willing to help you with any debt you have and to make it easier to manage at the lowest rates available. Not long ago I had a few things pile up which really started putting me into a debt hole. After 1 hour with them I had a consolidation loan with much more manageable payments that what I was dealing with prior. I can't say enough good things about them to let them know how much I appreciate the way they do business.
I have been a member of APGFCU for close to 15 years. The bank has been great. I have done many things through them, such as having both checking and savings accounts, auto loans, and personal loans. They have excellent customer service and they have several locations around the area. I love the customer service both through the phone and online. The online banking feature is very useful and I have not encountered any problems. The tellers at the locations are very friendly and helpful. I very much recommend APGFCU to anyone living or working in the area. The only down side of the local credit union is that they are only local. During travel, you do not really have a bank to visit.
Dealing with the home equity department is MISERABLE. Nobody answers their phone, returns messages, or acknowledges emails. I was forced to call the main customer service number and file a complaint before someone finally called me regarding my partially process home equity loan. The department continually gave me inaccurate information then changed their response after it was too late for me to do anything about it; resulting in over $2,500 of unexpected costs. So many things were done wrong that I can't even put them all in this review box!! When senior level executives were informed of the repeated errors and given an opportunity to rectify the situation they decided that one customer wasn't worth their time. As a result my husband I have both closed our accounts and moved to HarCo where they take the time to recognize individual clients.
|Return on Assets - YTD||0.67%|
|Return on Equity - YTD||9.72%|
|Annual Interest Income||$35.0MM|
|Assets and Liabilities|
|Assets||Q2 2022vs Q2 2021||$2.06B$1.96B|
|Loans||Q2 2022vs Q2 2021||$1.50B$1.30B|
|Deposits||Q2 2022vs Q2 2021||$1.86B$1.75B|
|Equity Capital||Q2 2022vs Q2 2021||$142.1MM$128.2MM|
|Loan Loss Allowance||Q2 2022vs Q2 2021||$7.2MM$8.1MM|
|Unbacked Noncurrent Loans||Q2 2022vs Q2 2021||$6.0MM$4.3MM|
|Real Estate Owned||Q2 2022vs Q2 2021||$0$99.00K|
Rates for APG Federal Credit Union (APGFCU) are currently being reviewed.