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8551 N Boardwalk Avenue
Kansas City, MO 64154

Academy Bank is headquartered in Kansas City and is the 21st largest bank in the state of Missouri. It is also the 612th largest bank in the nation. It was established in 1966 and as of December of 2017, it had grown to 594 employees at 82 locations. Academy Bank's money market rates are 3X the national average, and it has an A health rating.

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Reviews (7)

Finally A Customer Friendly Bank

Posted by: Danish | Sep 24, 2017

I had heard good things about Academy Bank, but until recently most of their branches were in Walmart. I felt like I didnt shop at Walmart enough to have a bank account there, but their employees are so friendly and professional, always greeting me or telling me to have a nice day, I finally decided to talk to them. I told them upfront I wasn't interested in opening an account but said they deserved a compliment for their friendliness and professionalism. I made them a deal that I'd open an account if they ever opened a traditional branch, bc I like drive thrus. Well, just found they've opened 5 or so within the last year and apparently more are to come. I'm a man of my word, so I checked their branch on Shawnee mission parkway, and I was blown away. I like to support local and especially family owned businesses in KC, but I did not accept these guys to roll out technology like the big boys. The staff was just as friendly as those in Walmart, but I felt like I stepped into the future. They ATM's with video screens that allowed me to talk to a live teller. A concierge (yes, a bank concierge) walked me thru the process, gave me a tour, and I set up an account on the spot. They had all the nifty technology of the big banks but I still felt the family-owned presence. I've gone on too long,
Just check them out.

Love Academy!

We started a checking account with this bank a few years ago and have loved it ever since. It didn't have many if any fees, and that was good for us.

Academy Colorado

Posted by: greggcruz | Dec 23, 2017

Academy is just okay. I was able to get an account with bad credit. They didn't run a check I guess. That's the best thing about this. Because I don't think I would have been able to get another account elsewhere. They have branches inside local walmarts which is good I guess. I've used them a few times. Their customer service is nice enough. But their fees are really high. I have to pay 2.50 everytime I use an atm internationally. I do not like that at all. I usually transfer money I need out of this account to others in order to pay no atm fees. I have a checking account and debit card with them. I have done some wire transfers with them and they have been ok. Overall it's one of the banks I use as a backup to do local business. It's easy for people who want to give me money to deposit at walmarts.

Not What It Used To Be

Posted by: SBlair | Mar 1, 2018

I have banked with Academy Bank for about 10 years. Years ago I was looking for a place and decided to use a rental locater company. The company charges a one time fee and send you a list of rentals. Well they charged me multiple times. I went into the bank and they put the money back on my account for all, but the one charge that was supposed to go through. Now years later and I cancel a gym membership and the gym did not stop the recurring. I called the bank and in order to get my $167 back I have to dispute it by filling out a form. Then I have to wait 10 days to get my money back. On top of that, they have to cancel my card and mail a new one, which I will receive in 14 days. Things have certainly changed over the years. Planning on looking for a new bank today.

Work Hard For My Money

Posted by: vickiemac | Feb 13, 2018

I wouldn't give this bank one Star! Beware!
Listen carefully before you are mislead or it will cost you...Better yet go Bank elsewhere! Can't wait to close this account. But however there is a fee for that too. The wait time is RIDICULOUS for a simple transaction. I would not refer anyone to bank with these people Overall rating 0. Customer service reps over the phone could careless about your concerns. The reps @ the branch are nice just extremely slow and a few are not knowledgeable.

Should Be Investigated

I have used Academy Bank for the past 5 years and am closing my account this weekend. Their team has arbitrarily removed my account access at any given time multiple times over the last 5 years with zero warning.

This happened once again this morning, when I had a minor emergency and needed to transfer funds from my savings to my checking account. Upon trying to login, I received an "invalid access token" error and was unable to access my account for 1.5 hours - that is, until I went to work. I was able to login at work, but not on my home computer which raises concerns about the security of my online account.

Anyway, I called this morning to try and have this resolved and was on hold for NINE minutes before hanging up - not ever having gotten hold of one person - and resorting to the chat option. I do not prefer the chat option because I tend to get an attitude from the people I've spoken with.

Additionally, their company changed the routing number on my account without informing me - I believe during 2015 or 2016 - making me late on my bills one month. After this was done - without my permission OR consent - I asked for new checks that reflect this new number, and their company told me I needed to BUY MY OWN - Regardless of the fact that I was supplied with about 5 books of checks when I first opened my account.

It is absolutely unacceptable to have removed access to my bank account without informing me, not once, but multiple times over the past 5 years and arbitrarily change my account information without ONCE letting me know beforehand.

Because of these experiences, their company has hurt my credit standing and personal finances. For these reasons your company's incompetence could be considered criminal in some circles, given the apparent recklessness and apathy when it comes to protecting personal information, not to mention the lack of regard for timely and clear communication regarding my account.

After these experiences, and after reading the numerous similar experiences from others, they need to be investigated for the seriousness of these issues.

LOW Customer Service

Posted by: Anonymous | Mar 17, 2012

Bank employees refuse to accept Power of Attorney document I present on behalf of my mother, the account holder. The document is signed, notarized, and is a Military Power of Attorney. Bank emplyees are looking for the word "durable" while not knowing anough about the law to realize that this document specifically states what I can do to represent my hospitalized mother.


Health Grade Components

FDIC Certificate #19600
Year Established1966
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.97%
Return on Equity - YTD5.94%
Annual Interest Income$47.6MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$1.27B$1.06B
LoansQ4 2017vs Q4 2016$883.9MM$687.0MM
DepositsQ4 2017vs Q4 2016$955.8MM$766.1MM
Equity CapitalQ4 2017vs Q4 2016$205.5MM$182.3MM
Loan Loss AllowanceQ4 2017vs Q4 2016$11.8MM$10.3MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$9.5MM$7.7MM
Real Estate OwnedQ4 2017vs Q4 2016$345.00K$1.1MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Academy Bank Savings Account Rates

0.05%--Student Savings
0.05%--Savings Account
0.05%--Business Savings

Academy Bank Money Market Rates

1.10%*$250k*-Money Market
OTHER TIERS: 0.40% Up to $10k | 0.60% $10k - $25k | 0.70% $25k - $50k | 0.80% $50k - $100k | 1.00% $100k - $250k
1.10%*$250k*-Business Money Market
OTHER TIERS: 0.40% Up to $10k | 0.60% $10k - $25k | 0.70% $25k - $50k | 0.80% $50k - $100k | 1.00% $100k - $250k

Academy Bank Checking Account Rates

0.10%*$50k*-Elite Checking
OTHER TIERS: 0.05% Up to $10k | 0.07% $10k - $25k | 0.08% $25k - $50k

Academy Bank CD Rates

2.42%$500-60 Month CD
2.42%$500-Business 60 Month CD
2.27%$500-Business 24 Month CD
2.27%$500-24 Month Bonus Rate CD Special
2.22%$500-48 Month CD
2.22%$500-Business 48 Month CD
2.12%$500-36 Month CD
2.12%$500-Business 36 Month CD
2.02%$500-30 Month CD
2.02%$500-Business 30 Month CD
1.86%$500-Business 15 Month CD
1.86%$500-15 Month Bonus Rate CD Special
1.81%$500-19 Month CD
1.81%$500-Business 19 Month CD
1.66%$500-18 Month CD
1.66%$500-Business 18 Month CD
1.61%$500-13 Month CD
1.61%$500-Business 13 Month CD
1.31%$500-12 Month CD
1.31%$500-Business 12 Month CD
0.70%$500-9 Month CD
0.70%$500-Business 9 Month CD
0.60%$500-182 Day CD
0.60%$500-Business 182 Day CD
0.50%$500-91 Day CD
0.50%$500-Business 91 Day CD
0.45%$500-30 Day CD
0.45%$500-Business 30 Day CD

Academy Bank IRA Rates

2.42%$500-60 Month IRA
2.27%$500-24 Month Bonus Rate IRA Special
2.22%$500-48 Month IRA
2.12%$500-36 Month IRA
2.02%$500-30 Month IRA
1.86%$500-15 Month Bonus Rate IRA Special
1.81%$500-19 Month IRA
1.75%$500-Business 60 Month IRA
1.66%$500-18 Month IRA
1.61%$500-13 Month IRA
1.60%$500-Business 48 Month IRA
1.40%$500-Business 36 Month IRA
1.31%$500-12 Month IRA
1.31%$500-Business 19 Month IRA
1.20%$500-Business 30 Month IRA
1.16%$500-Business 13 Month IRA
1.10%$500-Business 24 Month IRA
1.00%$500-Business 18 Month IRA
0.90%$500-Business 15 Month IRA
0.75%$500-Business 12 Month IRA
0.70%$500-9 Month IRA
0.60%$500-182 Day IRA
0.50%$500-91 Day IRA
0.45%$500-30 Day IRA
0.40%$500-Business 9 Month IRA
0.25%$500-Business 182 Day IRA
0.20%$500-Business 91 Day IRA