Addition Financial is headquartered in Lake Mary and is the 10th largest credit union in the state of Florida. It is also the 149th largest credit union in the nation. It was established in 1937 and as of December of 2021, it had grown to 488 employees and 162,265 members at 26 locations. Addition Financial has an A health rating.
Membership in Addition Financial is open to those who live, work, worship, volunteer, attend school or vocational training, or is an alumni of any college, university, or educational institution located in the Florida counties of Alachua, Brevard, Duval, Flagler, Hernando, Highlands, Hillsborough, Indian River, Lake, Marion, Martin, Okeechobee, Pasco, Pinellas, Polk, Orange, Osceola, St. Johns, St. Lucie, Seminole, Sumter, or Volusia.
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I really do enjoy using their services. The deposits are quick and available during the same day, usually. The Bill Pay portion is really great. I lost my debit card once and a quick visit to the branch gave me a new card within 10 minute. The customer service has always been really great and no issue has gone unresolved. I had an issue with fraud and they were not only able to stop further actions on my account, but they also created a new account for me. This saved me a lot of frustrations and anxiety. The only issue I would say is that their Non Sufficient Fees are a bit steep and they will constantly hit you with them if they occur on the same day. Sometimes they do not credit them and other times they do.
The staff always greets me upon entering the branch and is very welcoming. Wait times to meet the banking representatives are brief. Very clear terms and no problems with the approval process. The bankers are clear and honest and do not misrepresent their products. With my savings account, a checking account, and a money market account, managing them online is easy. Transfering funds is very simple and typically no delay. 24/7 customer service for any problems. Once I developed a relationship with the bank other services such as IRAs and CDs are very easy to use and access. Drive-thru tellers are quick, and the branches are efficient with any account requests. As with most banks interest rates are very low, but my funds are secure and accessible whenever I need. Most branches are open on Saturday, which is very convenient.
CFE Federal Credit Union is, in my opinion, a below average CU. It doesn't seem to be interested in making the lives of its customers easier or taking a step into the future. I have added and now deleted the app on my phone because it was slow, and unhelpful when I was trying to complete money transfers and deposits. Their whole website could also use a huge upgrade and become more user friendly. It takes me 15 minutes or more each time I login just to find what I need. We swapped to this CU from Regions due to their "lower" checking account fees. They also have a good children's savings program that Regions did not have. The children's savings is the only part that I would say that I like about this CU and even then it's not as great as I thought it would be. Everything about this CU is sub-par in my experiences and opinion.
Avoid this "member-run credit union" headed by venture capitalists intent on extracting member value. Fees? You like paying fees? This "credit union" has 'em. Need assistance with your account and get transferred to the legal department? Great! Addition Financial's attorney will now tell you to commingle funds between business and personal accounts to cover their erroneous fees. Give it a try if you're unlucky enough to have open accounts here in 2022 and beyond. To everyone else: avoid this antiquated cesspool of crappy system code and moronic, short-sighted leadership unless you’re into that sort of thing. No judging, it’s cool. Good luck though because you’ll need it.
Overall | |
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NCUA # | 68702 |
Year Chartered | 1937 |
Employees | 488 |
Primary Regulator |
Profit Margin | |
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Return on Assets - YTD | 0.99% |
Return on Equity - YTD | 10.31% |
Annual Interest Income | $76.3MM |
Assets and Liabilities | ||
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Assets | Q4 2021vs Q4 2020 | $2.61B$2.35B |
Loans | Q4 2021vs Q4 2020 | $1.83B$1.49B |
Deposits | Q4 2021vs Q4 2020 | $2.30B$2.02B |
Equity Capital | Q4 2021vs Q4 2020 | $248.5MM$236.3MM |
Loan Loss Allowance | Q4 2021vs Q4 2020 | $14.2MM$15.9MM |
Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $6.0MM$3.9MM |
Real Estate Owned | Q4 2021vs Q4 2020 | $0$0 |
Rates for Addition Financial are currently being reviewed.