Afena Federal Credit Union

Afena Federal Credit Union Review

Bank clerks take all the money you put in the drive through tube and put it on your loan payment with out your permission and no not give you your change unless you request they do the transaction correctly and have them redue it.  They sigh and act like it is a bother that you are not paying more than your loan payment. They told us most people pay more. That's why they did not give me my change. Once they said it was because they car window was up. But they told me sign the the receipt and send it back. How do they do that with the window supposidly up? They suggested or the told us they will put a note on our account to only take the loan payment amount but to no avail they repeatedly do this and say the car window was up and they can not ask permission which is not true.  Both locations in Marion do this even with the note they suggested to put on the account. Good luck if you bank there.