Affinity Plus Federal Credit Union is headquartered in Saint Paul and is the 3rd largest credit union in the state of Minnesota. It is also the 98th largest credit union in the nation. It was established in 1934 and as of March of 2025, it had grown to 594 employees and 282,338 members at 32 locations. Affinity Plus Federal Credit Union's money market rates are 7X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in Affinity Plus Federal Credit Union is open to anyone through making a one-time $25 lifetime dues payment to the Affinity Plus Foundation. Membership is also open to the following: (1) those who live, work or worship in Roseville, Arden Hills, Mounds View, Shoreview, St. Anthony, New Brighton, or downtown Minneapolis/St Paul; (2) employees of the State of Minnesota, the University of Minnesota, any organization that receives funding from the State of Minnesota or students and alumni of the University of Minnesota.
See current membership details
Account Opening Denied
I saw Affinity Plus listed as offering a 1% APY for a money market account, double what everyone is offering for high yield savings. I don't live in the area so I was going to join by donating to their foundation. When I applied online and submitted a driver's license and Social Security card, I received a notice a few hours later they could not approve me. I then went on video chat and the nice rep said the system just couldn't process my fraud alert but I could apply by paper form with a manual review. I did that but didn't hear back for five days. When I went back on chat I was told they could not approve me again and that they couldn't tell me more except with the letter that is coming in the mail. I've never been denied any bank account or credit card and have no black marks. It's a shame because their denial is keeping me from trying to keep up better with inflation. I'm sure they will ask me to come in person, which I might be able to do in about four months. I'm just going with someone else instead.
Ruined My Credit!
I've had an open personal loan for almost two years with no issues, in fact I've always paid more than the minimum payment every month. Not realizing my automatic payments weren't set up, I missed a payment and it went over 30 days past due. I was not notified until my payment was 35 days late and a missed payment was reported to my credit reports. My score dropped 80+ points! I reached out to Affinity Plus management only to find out they're absolutely unwilling to help. I would recommend finding a credit union who actually value real people instead of the image they portray.
Terrible Service
What isn't clear, is you cannot have more than 25 transactions in a day. Yesterday, I reached this and received many declined transactions. When I called, I couldn't get a hold of a person. When I finally did get a hold of a person, they said they'd reset the card and I should be good. It was not. I was at a store and tried to purchase food/household items. It declined again. There was no one available anymore when I called back to find out why this was still happening. I had to call the next day (today) to find out they blocked my card and I cannot make more than 25 purchases. They were not concerned about my issues. They were not concerned if I would close my account. My complaints and concerns about their services were not well received. The person on the phone apologized but had nothing further to say. They just do not care about customer service.
Terrible Customer Service
I tried to get information about one of this bank’s products. I waited half an hour on hold, listening to repetitive advertisements. Then the software hung up and disconnected the call. Absolute waste of time.
Terrible Service
I’ve been an Affinity Plus customer for 30 years and they have done nothing to deserve my business. I’ve applied for loans twice and the rates they offered weren’t competitive. I had to wire some money to secure an apartment for a relative and they made me wait for over an hour, first at the drive through, then the lobby, then the phone. They said I could do it online but that was impossible and no one had the time to help. I wrote a check and sent it by overnight mail costing $34.
Not Trusted Bank
The bank has a practice of changing its interest rates without notifying the customers whereas the current rate is not even displayed in your account details -so you have to look at your statement (at the end of the month to know if it had changed at the beginning). This is a quite typical gimmick to keep unsuspected customers' accounts often at low rates. Be aware.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24362 |
| Year Chartered | 1934 |
| Employees | 594 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.39% |
| Return on Equity - YTD | 4.57% |
| Annual Interest Income | $58.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $4.5B$4.23B |
| Loans | Q1 2025vs Q1 2024 | $3.61B$3.71B |
| Deposits | Q1 2025vs Q1 2024 | $3.94B$3.68B |
| Equity Capital | Q1 2025vs Q1 2024 | $372.1MM$348.3MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $44.3MM$38.9MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $20.1MM$19.8MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $262K$199K |
