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Air Academy Federal Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
1.60%5-year CD60 Month CD
1.35%4-year CD48 Month CD
1.25%Reward CheckingMAAXIMUM Checking

Overview / Commentary
719-593-8600
9810 N Union Blvd
Colorado Springs, CO 80924-5002

Air Academy Federal Credit Union is headquartered in Colorado Springs and is the 9th largest credit union in the state of Colorado. It is also the 475th largest credit union in the nation. It was established in 1955 and as of December of 2015, it had grown to 123 employees and 46,915 members at 8 locations. Air Academy Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership is open to employees, families and students in 10 local school districts, all active and retired military, and select businesses. - See Details

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Darold Kern At AAFCU Was Extremely Informed And Helpful

We have done several loans through Darold Kern at AAFCU and have always appreciated his professionalism and courtesy.  He kept us informed in a timely manner and helped us in looking at several options until we found the best product for our unique situation.  His understanding of the loan industry allowed us to get financing for our home when we had been told by other institutions that it wouldn't work. We will happily continue to do business with Darold Kern and AAFCU

Great Rates And Great Service

Posted by: Anonymous | Jan 27, 2012

Been a member for 14 years!

Accounts with AAFCU going on 15 years

Posted by: Avery1 | Feb 8, 2016

We have had our checking and savings account with Air Academy for over 15 years now. We have been very happy with the credit union. Our checking and savings account do not have any fees on them. We do have to use their ATM's or we do get charged and they do not refund ATM fees. This isn't a big deal most of the time as we live near a branch but is kind of a headache when traveling. I love Air Academy's online banking as it allows me to do 99% of my banking online. It is very easy to use, very easy to send checks to company's or individuals. I also use their mobile banking application which is great for depositing checks without leaving the house and having to the drive to the branch. Over the years, we have been very happy with Air Academy as we have paid very little, if any fees and any time we go into the branch the staff is very helpful and efficient. I would recommend AAFCU to anyone.

Terrible Loan Experience

I cannot believe this company is still in business. I've been fighting with them for over 6 months to reflect accurate payments on my auto loan. I'm sick of calling every two weeks and then receiving a letter saying that I have not acknowledged their statements. I don't know who I need to deal with, but all 12 of the reps that I've dealt with thus far have not been at all competent. It's disgusting the way that they treat their customers.

My insurance company sent proof of full coverage in September when I first financed my vehicle. My first payment was not due until the first of November, but Air Academy could not figure out how to withdraw auto payments for three months. I would have to call to make the payment and ask what my status was only for them to charge me 30 bucks each time. That seems a little atrocious. During the three month period where Air Academy could not figure out how to pull money from my account, they decided that I didn't have full insurance coverage. Which is odd because they had received my paperwork, coverage, and docs. They proceed to add 150 to my account for insurance. They never once contacted me regarding their misrepresentation of my account.

We've been waiting on them to send an itemized account statement, which they've failed to do for the next three months. It's amazing how they treat their customers with such distain and lies. It's so disappointing that a local company has to steal money from their clientele. How is this remotely fair?

My most recent letter claims that I have purposefully ignored their letters - which they've also decided to change my address, not sure how, why, or if it's legal - and I'm in seriously delinquency. They give me the run around each time I call. I'm so sick of fighting with this company. It would be nice if they hired competent agents, or maybe if it wasn't a two bit operation most likely working out of someone's outhouse.

VIEW MORE REVIEWS

Health
B+

Health Grade Components

Overall
NCUA #10600
Year Chartered1955
Employees123
Primary Regulator
Profit Margin
Return on Assets - YTD0.48%
Return on Equity - YTD5.71%
Annual Interest Income$16.4MM
Assets and Liabilities
AssetsQ4 2015vs Q4 2014$515.2MM$481.4MM
LoansQ4 2015vs Q4 2014$441.6MM$388.4MM
DepositsQ4 2015vs Q4 2014$468.0MM$437.6MM
Equity CapitalQ4 2015vs Q4 2014$42.7MM$40.3MM
Loan Loss AllowanceQ4 2015vs Q4 2014$2.3MM$1.8MM
Unbacked Noncurrent LoansQ4 2015vs Q4 2014$3.4MM$2.1MM
Real Estate OwnedQ4 2015vs Q4 2014$1.8MM$2.9MM
Rates
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Air Academy Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%*$25k*-Health Savings Account
OTHER TIERS: 0.05% Up to $10k | 0.10% $10k - $25k
0.05%--Share Account
0.05%--IRA Share Account
0.05%--Roth IRA Share Account
0.05%--Education IRA Share Account

Air Academy Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$50k*-Money Fund
OTHER TIERS: 0.05% $1k - $10k | 0.10% $10k - $25k | 0.15% $25k - $50k

Air Academy Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%*-$25kMAAXIMUM Checking
OTHER TIERS: 0.15% $25k+

Air Academy Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.60%*$10k*-60 Month CD
OTHER TIERS: 1.50% $500 - $10k
1.35%*$10k*-48 Month CD
OTHER TIERS: 1.25% $500 - $10k
1.25%*$10k*-36 Month CD
OTHER TIERS: 1.15% $500 - $10k
0.90%*$10k*-24 Month CD
OTHER TIERS: 0.80% $500 - $10k
0.55%*$10k*-12 Month CD
OTHER TIERS: 0.45% $500 - $10k
0.40%*$10k*-6 Month CD
OTHER TIERS: 0.30% $500 - $10k

Air Academy Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.60%*$10k*-60 Month IRA
OTHER TIERS: 1.50% $500 - $10k
1.35%*$10k*-48 Month IRA
OTHER TIERS: 1.25% $500 - $10k
1.25%*$10k*-36 Month IRA
OTHER TIERS: 1.15% $500 - $10k
0.90%*$10k*-24 Month IRA
OTHER TIERS: 0.80% $500 - $10k
0.55%*$10k*-12 Month IRA
OTHER TIERS: 0.45% $500 - $10k
Locations


Air Academy Federal Credit Union Locations
Branch Office1910 Southgate RdColorado Springs, CO 80906-2688
Branch Office714 S Perry St Unit DCastle Rock, CO 80104-1947
Branch Office4920 N Union BlvdColorado Springs, CO 80918-4073
Branch Office545 W Highlands Ranch Pkwy Bldg 4Highlands Ranch, CO 80129-6950
Branch Office417 3rd StMonument, CO 80132-9109
Branch Office10841 Crossroads Dr Ste 7Parker, CO 80134-9000
Branch Office5136 Community Center DrUSAF Academy, CO 80840-3002
Branch Office9810 N Union BlvdColorado Springs, CO 80924-5002