Alliance Bank is headquartered in SULPHUR SPRINGS and is the 70th largest bank in the state of Texas. It is also the 789th largest bank in the nation. It was established in 1927 and as of June of 2024, it had grown to 235 employees at 17 locations. Alliance Bank has a B+ health rating.
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Incompetence And Neglect
I have been Alliance Bank's good customer for 15 years. I liked the staffers at the counter, corrected their mistakes in routine transactions, and tolerated occasional hassle with passwords and capricious online banking.
In January 2021, I lost online access to my account and thus to my money. Staffers and I tried routine procedures, in vain. I remained patient and cooperative for six weeks, to no avail. A noted Dallas lawyer warned the Bank in mid-February to allow me access to my money, but they ignored the warning. I explained to several staffers that Medicare was vitally important to me and that I had missed a payment, but the staffers continued ignoring my pleas for action.
Go To Another Bank!
After almost 18 years with Alliance Bank, I had my FIRST disputed transaction. Explained the unauthorized charge on account, cancelled my debit card, exactly what the lady on the phone told me to do. My dispute was denied. I called and the auditor would not even talk to me. The rep gave me customer service email. If I'd ordered these online purchases I sure would not have went thru the trouble of having to re-link a new debit card to all of my online auto-draft payments. It is only $130, however it is the principle. I work hard for my money and refuse to give it away to theft. I will be looking for a banking institution somewhere else.
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 11569 |
| Year Established | 1927 |
| Employees | 235 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.39% |
| Return on Equity - YTD | 5.63% |
| Annual Interest Income | $29.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $1.37B$1.33B |
| Loans | Q2 2024vs Q2 2023 | $844.4MM$802.2MM |
| Deposits | Q2 2024vs Q2 2023 | $1.19B$1.11B |
| Equity Capital | Q2 2024vs Q2 2023 | $98.4MM$89.8MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $7.5MM$9.7MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $5.5MM$1.5MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
