Alliance Bank is headquartered in SULPHUR SPRINGS and is the 70th largest bank in the state of Texas. It is also the 794th largest bank in the nation. It was established in 1927 and as of March of 2025, it had grown to 232 employees at 17 locations. Alliance Bank has a C+ health rating.
Incompetence And Neglect
I have been Alliance Bank's good customer for 15 years. I liked the staffers at the counter, corrected their mistakes in routine transactions, and tolerated occasional hassle with passwords and capricious online banking.
In January 2021, I lost online access to my account and thus to my money. Staffers and I tried routine procedures, in vain. I remained patient and cooperative for six weeks, to no avail. A noted Dallas lawyer warned the Bank in mid-February to allow me access to my money, but they ignored the warning. I explained to several staffers that Medicare was vitally important to me and that I had missed a payment, but the staffers continued ignoring my pleas for action.
Go To Another Bank!
After almost 18 years with Alliance Bank, I had my FIRST disputed transaction. Explained the unauthorized charge on account, cancelled my debit card, exactly what the lady on the phone told me to do. My dispute was denied. I called and the auditor would not even talk to me. The rep gave me customer service email. If I'd ordered these online purchases I sure would not have went thru the trouble of having to re-link a new debit card to all of my online auto-draft payments. It is only $130, however it is the principle. I work hard for my money and refuse to give it away to theft. I will be looking for a banking institution somewhere else.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 11569 |
| Year Established | 1927 |
| Employees | 232 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.54% |
| Return on Equity - YTD | 6.87% |
| Annual Interest Income | $15.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $1.39B$1.38B |
| Loans | Q1 2025vs Q1 2024 | $789.7MM$850.4MM |
| Deposits | Q1 2025vs Q1 2024 | $1.22B$1.2B |
| Equity Capital | Q1 2025vs Q1 2024 | $111.6MM$92.5MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $9.5MM$8.7MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $20.9MM$8.1MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $58K$49K |
