Alliance Catholic Credit Union is headquartered in Farmington Hills and is the 37th largest credit union in the state of Michigan. It is also the 621st largest credit union in the nation. It was established in 1956 and as of June of 2023, it had grown to 131 employees and 32,417 members at 12 locations. Alliance Catholic Credit Union's CD rates are 5X the national average, and it has a B+ health rating.
Alliance Catholic Credit Union is open to anyone of the Catholic faith who lives, works, worships, or attends school in the state of Michigan;
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I absolutely Love this credit union. Especially the Taylor Branch! They always go above and beyond and strive to do their best for their members. They have no fees on their accounts if you have two or more accounts with them. No low balance fees and great products! Angel Savers is great for young children and they get rewarded for good grades and their birthdays!
Service second to none. Thanks Marie Anne!
This one of the worst if not the worst credit union in town. it is fee oriented outlet which means unnecessary high fees.. Rude unprofessional inexperienced armature staff.
STAY AWAY!!
First off they charge you $10 for accidentally over drawing your credit account even if you have money in your savings. Second of all they freeze your online account constantly even after calling and talking to someone who "un freezes" it. Third they canceled my card without even calling me and the atm ate the card. Very bad customer service they could have at least called me first. They have my current number and everything. Their fees are Rediculous! I am withdrawing all my money tomorrow and closing my account because even after being a loyal customer for 3 years they are still screwing me over. Awful awful bank. I plead you listen to my warning and find somewhere else for banking services.
I have a long list of complaints for this credit union. 1.) The Friday before Christmas, my debit card got eating by the ATM machine. I called to find out what the issue was and they said my card was taken for security reasons. I never received any notice from the credit union that this was going to happen. Instead, I had no cash or debit card during Christmas weekend (the weekend you need cash most). 2.) I had an auto loan approved a few years ago and I had to fax my vehicle information to the Taylor office several times. They said they did not receive the information, even though it was faxed three different times. 3.) Good luck making credit card payments. One of payments took 3 weeks to post. I called alliance office several times. They assured me it would be taken care of as soon as possible, however I had to continue to call them every three or four days to remind them.... 4.) I went in to Troy office a few days ago to get a personal loan for an urgent sewer issue with my house. They were unable to process my loan application since I am originally a first catholic member. Why put Troy location on website if they are not associated with Taylor office? Luckily, member service lady in Troy office took my information anyway. She faxed my information to Taylor office and told me I would receive an answer by end of day or tomorrow at the latest. I never heard from anybody either day... I was assured several times I would receive a call back and never did. Stay away!!! They do not keep their promises and will lose your personal information. It seems like I have to plan around their mistakes and even when I think I am being proactive, they continue to let me down. I am canceling my account first thing Monday morning.
Overall | |
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NCUA # | 61759 |
Year Chartered | 1956 |
Employees | 131 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | -0.2% |
Return on Equity - YTD | -2.8% |
Annual Interest Income | $10.7MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2023vs Q2 2022 | $652.7MM$625.3MM |
Loans | Q2 2023vs Q2 2022 | $278.2MM$231.3MM |
Deposits | Q2 2023vs Q2 2022 | $600.8MM$573.4MM |
Equity Capital | Q2 2023vs Q2 2022 | $46.5MM$48.2MM |
Loan Loss Allowance | Q2 2023vs Q2 2022 | $1.4MM$1.6MM |
Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $1.5MM$358.00K |
Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.