Alma Bank is headquartered in Astoria and is the 47th largest bank in the state of New York. It is also the 679th largest bank in the nation. It was established in 2007 and as of December of 2019, it had grown to 163 employees at 12 locations. Alma Bank has an A health rating.
I went to Alma Bank about two weeks ago to inquire about their accounts because I am fed up with the big banks and all their hidden fees. The staff was so friendly, helpful and very knowledgeable that I didn't need to think or compare it to the community bank across the street. So I opened my checking and savings account right there and then. Everything was explained to me in detail. Within 1 week I received my debit card, my checks and I already started paying my bills online and switched over my direct deposit. Yesterday I went and opened a 2 year CD because the rate is higher than I've seen in a very long time and it beats all other banks. My mom and dad already scheduled an appointment to transfer all their accounts. ALL BECAUSE OF ME, LOVE IT!
I went to Alma Bank about two weeks ago and opened a checking account at the 31st street location. Very friendly folks with smiles. Leaving Chase was tough for me considering all the perks of banking with a large institution, but Alma so far has left me content. The atm's accept check deposits and cash deposits, much like Chase did. They have an iphone app, the online banking is decent (it's not Chase online, but it is suffice to view balances). The other perk was the Allpoint access, Alma has only 10 or 11 locations, but the Allpoint network gives me access to so many atm's that are almost everywhere. I can call the toll-free number and get account information to, at least that's what one of the bankers told me. Basically, it does the job and with direct deposit the account is totally free- that's all I want in my bank, something simple.
i went to a branch in Astoria to open an account last week and not only that the employees were arrogant and acting as if i needed to open an account but they were not helpful either. i asked a lot of questions for business customers and some of the answers were contradicting, some didn't make sense. i ended up not opening the account and walking away upset that i wasted my 30 minutes trying to open an account but going nowhere.
in the back room you can hear "the manager" i assume, some lady and another gentleman giggling and speaking a foreign language, so loud that it was distracting!!! no one came to ask if i was okay and if my questions were answered. in the end i left, they lost a customer and i went on the next block bank and opened my account with a bank that was very glad to see me and treated me with respect. i would never recommend this bank to anyone, ever!!
Alma bank is a worthless small town bank. I tried to do the right thing and join a small local bank but this bank is worthless. I have had 3 fruadualtian siituations in 2 years and it takes them over 3 weeks to fix the problem. They have no idea what is going on with the company that does there debit cards. You ask questions and you get "I don't know as a answer" when it comes to your money and your accounts. When I was out of $600 I was told I would get a phone call that day to help ease my concercs and just like EVERY OTHER TIME they never called to tell me. I alaways have to call back myself and get the info. Tis is s bank run by idiots. DO NOT BANK WITH ALMA BANK.
|FDIC Certificate #||58424|
|Return on Assets - YTD||0.45%|
|Return on Equity - YTD||4.42%|
|Annual Interest Income||$52.3MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$1.20B$1.14B|
|Loans||Q4 2019vs Q4 2018||$998.4MM$1.00B|
|Deposits||Q4 2019vs Q4 2018||$1.01B$903.9MM|
|Equity Capital||Q4 2019vs Q4 2018||$123.1MM$117.4MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$13.6MM$14.1MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$9.2MM$20.8MM|
|Real Estate Owned||Q4 2019vs Q4 2018||$3.9MM$3.9MM|
Rates for Alma Bank are currently being reviewed.