Ambler Savings Bank is headquartered in Ambler and is the 83rd largest bank in the state of Pennsylvania. It is also the 1,798th largest bank in the nation. It was established in 1899 and as of September of 2021, it had grown to 54 employees at 9 locations. Ambler Savings Bank has an A+ health rating.
Ambler Savings Bank Experience.
I went to this bank to open a new account on a Saturday. I showed up about an hour before the closing time. I mentioned to someone behind the counter that I was there to open a new account, and they told me to wait. I proceeded to sit for close to 50 minutes in the lobby, just waiting and looking at various people coming and going, making deposits and other typical bank businesses. Finally, at around closing time, I was called to the back. The bank clerk who dealt with me was apologetic, apparently opening an account required more work or qualification than the typical clerk behind the counter can offer.
Despite the clerk's apologies, I was annoyed at the wait. A short while into the process of opening an account, when we were filling the paper work, she started eating - eating french fries with bits of ketchup on them, in fact. Once again the clerk was apologetic, she stated that it was past her lunch time and she didn't have breakfast to begin with. I didn't complain and acted understanding, since at this time the bank has already closed. This clerk has stayed past closing time to get my account opened, and she did seem sympathetic at the extra time I had to wait in the beginning. Still, the behavior was not very professional.
At the end, the clerk did help me open up a new account at their bank. I understand she probably did go above and beyond in her own ways to help me. I was annoyed at the experience, but I did continue to bank there.
Long Time Customer (30+ Years)
I had been using Ambler Savings for as long as I can remember and never had any issues with them until around 2019. My card and account were constantly being frozen and I had to call to have it unfrozen. When I did call in I was given very poor customer service and going to the building felt like I was being sent to the principal's office. Everyone that worked there was unpleasant, condescending, and rude in both their speech and demeanor. It wasn't always like this and because of how bad my experience has been lately, I went to the main building today and closed out my accounts.
Data as of Q3 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 28701 |
| Year Established | 1899 |
| Employees | 54 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.84% |
| Return on Equity - YTD | 6.57% |
| Annual Interest Income | $11.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2021vs Q3 2020 | $478.5MM$441.3MM |
| Loans | Q3 2021vs Q3 2020 | $298.3MM$281.7MM |
| Deposits | Q3 2021vs Q3 2020 | $394.4MM$359.1MM |
| Equity Capital | Q3 2021vs Q3 2020 | $60.7MM$57.9MM |
| Loan Loss Allowance | Q3 2021vs Q3 2020 | $2.7MM$2.6MM |
| Unbacked Noncurrent Loans | Q3 2021vs Q3 2020 | $2.7MM$1.8MM |
| Real Estate Owned | Q3 2021vs Q3 2020 | $0$0 |