Amerant is headquartered in CORAL GABLES and is the 7th largest bank in the state of Florida. It is also the 154th largest bank in the nation. It was established in 1979 and as of March of 2025, it had grown to 726 employees at 20 locations. Amerant's CD rates are 4X the national average, and it has a B health rating.
FL Residents Only. Offer Ends November 8Th, 2024.
FL Residents Only. Offer ends November 8th, 2024.
0 Star For This Bank, A Bank To Be Avoided At All Costs.
My opinion of Amerant is the worst that a client can have of a bank, I feel scammed, defrauded and I feel that the only thing I am good for is for the bank to take money from me without my consent, I made a claim which has not been attended to not even answered, that shows the total lack of seriousness, in the end I had to close the account because they continued to take money from me monthly without my consent, avoid it at all costs.
DEPLORABLE SERVICE!!!
For the last 2 months I have been calling for service, If someone answer the phone has no clue what I'm talking about. For instance, I have been asking how can I put money on principal. I have been directed to the wrong place or no answer or the person who answer quickly transfer me to another department , I have been leaving so many messages and still no answer, When I came to this bank for first time I was attended very well , but a soon as I signed the mortgage papers the service has been horrible.
NEVER CONSIDER THIS BANK.
I have tried for more than 3 months to update my mailing address and they will never do it, they kept asking for letters, but still nothing, this bank is terrible, having so Many good options why consider this bank? they work as if they were in Venezuela asking for useless paperwork without solving any problem, their app is terrible, their customer service is terrible, everything about them is terrible.
Unreliable Banking
At first glance this appears to be a nice bank, however that is not the case in my experience. I have not been able to use the mobile app or login to the website to review my account activity for 3 weeks now. Each of my painful calls to customer service were not helpful. I was told they can’t see my account status or balance and someone would call me back. That has not happened as of yet.
I expressed concern that I have no visibility of my account activity and was told again there was nothing they could do but promise another callback. These practices not only appear unethical, but borderline illegal. I do not recommend this bank unless you’re using it as a secondary account due to the unreliable service I’ve received.
Branch Is Empty
I went to open an account at the branch. The entire time I was there no one came into the branch except for an old man that was locked out of his account. I was turned down because I have my money in other cities to earn higher interest. They see that as a risk. They prefer the ignorant person that keeps tens of thousands in a checking earning zero interest. I inquired and was told to apply again and they turned down again. Now I have two inquiries on my Chex systems due to them. They have a lot of fee time on theornhands so I would believe what the other reviews say about calling to inquire transactions all the time. I have an 800 credit score, and a clean chexsystem.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 22953 |
| Year Established | 1979 |
| Employees | 726 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.61% |
| Return on Equity - YTD | 6.43% |
| Annual Interest Income | $146.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $10.15B$9.8B |
| Loans | Q1 2025vs Q1 2024 | $7.12B$6.91B |
| Deposits | Q1 2025vs Q1 2024 | $8.24B$7.94B |
| Equity Capital | Q1 2025vs Q1 2024 | $958.3MM$817.6MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $98.3MM$96.1MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $122.4MM$30.2MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $17.5MM$20.2MM |
