American Spirit Federal Credit Union


Overview / Commentary
302-738-4515
1110 Elkton Rd
Newark, DE 19711

American Spirit Federal Credit Union is headquartered in Newark and is the 9th largest credit union in the state of Delaware. It is also the 2,075th largest credit union in the nation. It was established in 1963 and as of December of 2023, it had grown to 11 employees and 12,098 members at 3 locations. American Spirit Federal Credit Union has a B health rating.

Field of Membership Restrictions

Membership in American Spirit Federal Credit Union is open to those who live, work, worship, or attend school in, and businesses and other legal entities in the Delaware cities of Newark, Dover, or Middletown.
See current membership details

Reviews (3)

American Spirit Credit Union - Shit Show

The Dover branch has turned into a complete shit show...I have tried reaching the Newark and Middletown branch and the same result...Cluck Fuster.
Since Ms. Marie left the Dover branch, the customer service is horrendous. I am seriously thinking of moving my account to another local credit union.

I am extremely disappointed as I have been a longtime account holder...since 2004.

My account has been hacked 3 times in the last 3 months and their since of urgency is nil to none...meanwhile I am racking up late fees & NSF charges...still don't have the expedited ATM card that was ordered on the 19th...mind you the rep wanted to charge me $60.00 for expediting the card.

RIDICULOUS!!!

Cheryl Rowe

American Spirit Federal Credit Union

I have been a member of this credit union for over 25 years. I have watched it get worse and worse. The topper is when they locked my account on a holiday weekend and there was no one to get hold of to unlock the account or let me know what was going on. They did this to me once before so i was prepared this time. The real problem is not that they locked the account but the fact that their was not a human I could talk to or ways to get at the funds. I still have accounts their but the balances will remain very minimal with very little use.

Going Downhill Fast.

I’ve been a member for 31 years. Today I spent 45 minutes in the drive thru line. They have one teller who has to leave the area to go out front to do all the transactions. Never have I seen such inefficient work process. The branch manager should be replaced. I’ve asked last December when the credit union was going to allow cashing checks using photos by phone, they said in a month or so. Well here it is October and still can’t do it. I’ll be changing financial institutions soon.



Health
Additional Factors: Institutions with a small asset base, a short operating history, or negative return on assets can represent an instability risk beyond what their financial ratios indicate. American Spirit Federal Credit Union has a relatively low asset base.

Health Grade Components

Overall
NCUA #15426
Year Chartered1963
Employees11
Primary Regulator
Profit Margin
Return on Assets - YTD0.05%
Return on Equity - YTD0.62%
Annual Interest Income$3MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$76.8MM$78.6MM
LoansQ4 2023vs Q4 2022$32.3MM$34.1MM
DepositsQ4 2023vs Q4 2022$62.4MM$67.3MM
Equity CapitalQ4 2023vs Q4 2022$5.9MM$5MM
Loan Loss AllowanceQ4 2023vs Q4 2022$759K$525K
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$507K$623K
Real Estate OwnedQ4 2023vs Q4 2022$0$0
Rates

Rates for American Spirit Federal Credit Union are currently being reviewed.

Locations


American Spirit Federal Credit Union Locations
Branch Office1110 Elkton RdNewark, DE 19711
Branch Office58 Carver RdDover, DE 19904
Branch Office98 Sandhill Drmiddletown, DE 19709-5853

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