American United Federal Credit Union is headquartered in West Jordan and is the 13th largest credit union in the state of Utah. It is also the 868th largest credit union in the nation. It was established in 1952 and as of March of 2021, it had grown to 93 employees and 24,413 members at 9 locations. American United Federal Credit Union has an A health rating.
Field of Membership Restrictions
Membership in American United Federal Credit Union is open to those who live, work, worship, or attend school in the Utah Counties of Salt Lake or Tooele.
See current membership details
Best Credit Union Around
I'm been a member of American United for nealy a decade, and my wife has been a member since she was a child. We couldn't be happier with our experiences with American United. They have always treated us with the most respect and professional care. They are the experts in designing unique products that address their member's needs. I know people who were turned away by other financial institutions, but American United gladly helped them out. If you want a financial institution that truly looks out for you, and who can find a way to help just about everyone , then American United is the way to go!
Very Poor Customer Service
My mother has an account here and she passed away. My brother gets her mail forwarded to him as I live out of the country. He told me last August I was a beneficiary to her account. He went to them and gave them my phone number and email to contact me. I heard nothing. He went back again on Oct 9th -2020 and gave it to the manager again. I heard nothing. I started calling in October and was passed around a lot told I would get a call back. Nothing happened. In Dec 2020 I was finally passed onto the manager. I asked her to send me what I need to get things done. She said she needed to look into it and call back. She never did. This is still not resolved and not call back or emails and it is now Feb 2021. Very poor customer service from the manager there!!!!
Data as of Q1 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 8187 |
| Year Chartered | 1952 |
| Employees | 93 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.61% |
| Return on Equity - YTD | 5.64% |
| Annual Interest Income | $4.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2021vs Q1 2020 | $348.6MM$276.1MM |
| Loans | Q1 2021vs Q1 2020 | $233.1MM$212.2MM |
| Deposits | Q1 2021vs Q1 2020 | $310.9MM$240.5MM |
| Equity Capital | Q1 2021vs Q1 2020 | $36.1MM$34.5MM |
| Loan Loss Allowance | Q1 2021vs Q1 2020 | $1.8MM$1.2MM |
| Unbacked Noncurrent Loans | Q1 2021vs Q1 2020 | $2.4MM$2.3MM |
| Real Estate Owned | Q1 2021vs Q1 2020 | $0$0 |