America's Credit Union is headquartered in Dupont and is the 22nd largest credit union in the state of Washington. It is also the 598th largest credit union in the nation. It was established in 1954 and as of December of 2024, it had grown to 155 employees and 29,585 members at 11 locations. America's Credit Union has a B+ health rating.
Field of Membership Restrictions
Membership in America's Credit Union is open to anyone through joining the Pacific Northwest Consumer Council. Membership is also open to the following: 1) anyone living the the northwestern region of the United States; 2) to active, retired, and reservists of the Armed Forces; 3) members of the Association of the United States Army.
See current membership details
Avoid, Use Others
It is best to steer clear of this credit union. They do not treat members with respect, definitely a trap house.
Totally Inept
This company recently took over a fairly decent credit union that we have banked with for years, and have completely screwed it up. We're closing all of our accounts as soon as possible.
WE DON'T RECOMMEND THIS CREDIT UNION !!!! They don't accept responsibility for their mistakes and the word accountability isn't in their vocabulary. They deflect their ineptness and will blame customers even in light of overwhelming evidence to the contrary....if the word "accountability" isn't in your vocabulary, this is what you do. Their recent transition to a new web interface and mobile app have been fraught with a myriad of problems. The webpage, as of this review, has two warning messages:
1. Their system upgrade is complete, and are experiencing call volume that is higher than usual.
*** Clearly their customer base isn't important enough to bring on additional personnel in preparation for fallout from the upgrade.
2. They are having service issues with ATM's at 7-Eleven's. Hmmmm....
DO NOT USE THIS CREDIT UNION UNLESS YOU DON'T CARE ABOUT APPROPRIATE MANAGEMENT OF YOUR HARD EARNED MONEY....NOT TO MENTION IT'S SAFETY...
After 30 Years
ACU Completely screwed up a simple transaction and refused to admit their screw up. I had documentation showing they were at fault. I had substantial assets deposited with them, but I’m now switching to a new bank. This is after being a member of ACU for 30 years. Do not trust this institution. They have become rude and uncaring. But most of all, they have become inept. I’m through.
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 9373 |
| Year Chartered | 1954 |
| Employees | 155 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.18% |
| Return on Equity - YTD | 1.96% |
| Annual Interest Income | $31.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $696.9MM$696.4MM |
| Loans | Q4 2024vs Q4 2023 | $545.4MM$536.7MM |
| Deposits | Q4 2024vs Q4 2023 | $578.9MM$584.1MM |
| Equity Capital | Q4 2024vs Q4 2023 | $64.3MM$61.6MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $5.3MM$5.5MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $1.1MM$2.5MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
