Ameris Bank is headquartered in Atlanta and is the 2nd largest bank in the state of Georgia. It is also the 96th largest bank in the nation. It was established in 1971 and as of December of 2020, it had grown to 2,671 employees at 181 locations. Ameris Bank has an A+ health rating.
I have been a commercial and personal banking customer at Ameris Bank Northlake branch in Atlanta, GA since they merged with Fidelity Bank. Having been a customer with big banks like Well Fargo and Bank of America in the past, I can see the difference of banking with a community bank like Ameris Bank. From the manager to the tellers, the service is immaculate. They treat me like a personal friend, not just a customer. I specially like the service of head teller Jennifer Fernandez who goes above and beyond of her call of duty to take care of my needs. Being a business customer of major banks for several years, I have seen many tellers, but I am yet to find a match for Jennifer's speed and efficiency to take care of customers needs. I just wish she stays with this bank for many more years so that I can continue to enjoy her excellent customer service. I highly recommend this bank to any commercial and personal banking customer.
I have banked with Ameris for years and they are a very good local bank. I am surprised that they have not issued chip cards yet, but I hope they will do that in the near future. The bank has that hometown feel in which it offers refreshments and friendly faces behind the counter. I have not seen any errors with my accounts with this Bank. During the one time I encountered fraud with my account; the bank reimbursed me within days and took preventative action right away. The handling of cashier checks is done quickly and efficiently, deposits are made very easily without the use of a deposit slip.
Simply put the worst bank I ever dealt with. Last week I paid what I thought was my last payment. Then they said I owe them a 1000 dollars. I asked for what, if anything you guys should be sending me back money for good payment. They said I had few late payments. I told them I always sent in the late fee if I knew I was going to be paying late. She said sometimes I might have paid on the last date but after 7 pm, which means it will be late. So I told her count how many times I have been late and add it up. It came up to $375, so I told her initials (M.P) how did we come up to a thousand. She had no clear answer and said her allotted time of 10 minutes was up, and best she could do is send me an email of my payment history. I had never heard that before, allotted time is up, Ameris bank is a disgrace. I would give them half of one star, for at least picking up the phone.
signed Cyril Lee
|FDIC Certificate #||20504|
|Return on Assets - YTD||1.48%|
|Return on Equity - YTD||10.54%|
|Annual Interest Income||$726.5MM|
|Assets and Liabilities|
|Assets||Q4 2020vs Q4 2019||$20.35B$18.16B|
|Loans||Q4 2020vs Q4 2019||$15.45B$14.44B|
|Deposits||Q4 2020vs Q4 2019||$17.13B$14.13B|
|Equity Capital||Q4 2020vs Q4 2019||$2.83B$2.61B|
|Loan Loss Allowance||Q4 2020vs Q4 2019||$199.4MM$38.2MM|
|Unbacked Noncurrent Loans||Q4 2020vs Q4 2019||$70.1MM$63.0MM|
|Real Estate Owned||Q4 2020vs Q4 2019||$22.6MM$32.9MM|
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