Ameris Bank is headquartered in ATLANTA and is the 2nd largest bank in the state of Georgia. It is also the 82nd largest bank in the nation. It was established in 1971 and as of March of 2023, it had grown to 2,848 employees at 178 locations. Ameris Bank has an A health rating.
I have been a commercial and personal banking customer at Ameris Bank Northlake branch in Atlanta, GA since they merged with Fidelity Bank. Having been a customer with big banks like Well Fargo and Bank of America in the past, I can see the difference of banking with a community bank like Ameris Bank. From the manager to the tellers, the service is immaculate. They treat me like a personal friend, not just a customer. I specially like the service of head teller Jennifer Fernandez who goes above and beyond of her call of duty to take care of my needs. Being a business customer of major banks for several years, I have seen many tellers, but I am yet to find a match for Jennifer's speed and efficiency to take care of customers needs. I just wish she stays with this bank for many more years so that I can continue to enjoy her excellent customer service. I highly recommend this bank to any commercial and personal banking customer.
I have banked with Ameris for years and they are a very good local bank. I am surprised that they have not issued chip cards yet, but I hope they will do that in the near future. The bank has that hometown feel in which it offers refreshments and friendly faces behind the counter. I have not seen any errors with my accounts with this Bank. During the one time I encountered fraud with my account; the bank reimbursed me within days and took preventative action right away. The handling of cashier checks is done quickly and efficiently, deposits are made very easily without the use of a deposit slip.
Internet systems are out dated. The bank in general is behind the times. Not a happy place to bank! None of the offices seem to be staffed adequately, nor are they in convenient locations.
I wish I could give them zero stars.. On March 19, 2023 $494.80 and 492.68 was debted from my account at a Pilot gas stationin Lincoln, Al for diesel. I explained to them that i was no where near that area nor do I live near that area. At that time the bank reversed the charges. On June 26,2023 the bank put the charges back on my account stating that I was the one that made the transactions. I would like to explain that I am a local truck driver and I do not travel that far out. If the bank would look at my transactions they would see that I have never been in that area.
Overall | |
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FDIC Certificate # | 20504 |
Year Established | 1971 |
Employees | 2848 |
Primary Regulator | FDIC |
Profit Margin | |
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Return on Assets - YTD | 1.07% |
Return on Equity - YTD | 7.98% |
Annual Interest Income | $295.7MM |
Assets and Liabilities | ||
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Assets | Q1 2023vs Q1 2022 | $25.99B$23.46B |
Loans | Q1 2023vs Q1 2022 | $20.15B$16.88B |
Deposits | Q1 2023vs Q1 2022 | $20.02B$19.80B |
Equity Capital | Q1 2023vs Q1 2022 | $3.41B$3.15B |
Loan Loss Allowance | Q1 2023vs Q1 2022 | $242.7MM$161.3MM |
Unbacked Noncurrent Loans | Q1 2023vs Q1 2022 | $69.0MM$53.7MM |
Real Estate Owned | Q1 2023vs Q1 2022 | $1.5MM$2.2MM |
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