Appalachian Community Federal Credit Union is headquartered in Gray and is the 28th largest credit union in the state of Tennessee. It is also the 1,232nd largest credit union in the nation. It was established in 1993 and as of September of 2020, it had grown to 61 employees and 14,362 members at 6 locations. Appalachian Community Federal Credit Union has a C health rating.
Field of Membership Restrictions
Membership is open to those who live, work, worship, or attend school in the Tennessee counties of Carter, Hawkins, Sullivan, Unicoi, and Washington; the Virginia Counties of Scott, Washington, and Wise; and the Kentucky counties of Clinton, Jackson, McCreary, and Wayne. Members of 24 Human/Economic Appalachian Development Organizations are also eligible to join.
See current membership details
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Completely Incompetent
Absolutely the most incompetent bank I've ever had the misfortune of doing business with. Every single transaction I've made online with my bank card has been halted, as "fraud protection", and I've had to contact the bank to tell someone to let the transaction go through; even just to purchase a damn video game from steam or GOG.
I have called customer service to request "fraud protection" be removed from my account because of this, and was told it cannot be removed, the transactions will still be denied, and I just won't receive any alerts about it.
Their latest stunt, which cost them my business altogether, was to place a five day hold on my paycheck, because "it looks like a starter check", whatever the hell that means.
These people are absolutely not competent to handle monetary transactions. If you are considering opening an account with ACFCU, I recommend going literally anywhere else instead. Banks do not get any worse than ACFCU.
Disgusted
Began applying for a mortgage months ago. Told the originator and underwriter of the deadline. Poor communication. Kept adding new requirements every time we spoke. Went past the deadline and it cost me an additional $500. Still haven't gotten a definite yes or no on the approval. Would NOT recommend this credit union to anyone. Will be transferring my retirement accounts elsewhere.
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24495 |
| Year Chartered | 1993 |
| Employees | 61 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.38% |
| Return on Equity - YTD | -5.67% |
| Annual Interest Income | $6.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $180.8MM$211.4MM |
| Loans | Q3 2020vs Q3 2019 | $141.3MM$161.1MM |
| Deposits | Q3 2020vs Q3 2019 | $166.4MM$194.4MM |
| Equity Capital | Q3 2020vs Q3 2019 | $12.4MM$14.2MM |
| Secondary Capital | Q3 2020vs Q3 2019 | $1.7MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $1.8MM$4.5MM |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $2.7MM$1.9MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $234.00K$1.4MM |