Arizona Financial Credit Union

Overview / Commentary
333 N 44th St
Phoenix, AZ 85008

Arizona Financial Credit Union is headquartered in Phoenix and is the 3rd largest credit union in the state of Arizona. It is also the 142nd largest credit union in the nation. It was established in 1936 and as of June of 2022, it had grown to 526 employees and 147,583 members at 15 locations. Arizona Financial Credit Union has an A+ health rating.

Field of Membership Restrictions

Arizona Financial Credit Union is open to anyone who lives, works, worships, or goes to school in Coconino, Gila, La Paz, Maricopa, Mohave, Navajo, Pima, Pinal, Yavapai, or Yuma County. Family and household members are also eligible.
See current membership details

Reviews (8)

5 Stars!!

Posted by: |

Working with the Arizona Federal Credit union has been a complete pleasure. Their customer service is quick and very friendly. In addition, ridiculous fees that you get with banks are non existent! This is such a welcome relief after being with banks for so long! My online minor complaint would be the need for a web/mobile remodel. Overall, this credit union offers VERY competitive products. I would highly recommend this credit union for anyone looking for the absolute best in banking!

A Great Partner

Posted by: |

I've been a member of AZFCU for several years, through the tough times and good.  The interest rates they offer are low right now, but historically they have been very competitive in the Phoenix market.  I believe the rates are currently low to help them recapitalize after the last few years.  They've always been a great partner and willing to work with me.  I highly recommend them. 

Quick, Easy, and Someone I Trust

Posted by: |

When I first signed up for this bank 3 years ago I was honestly uneasy. I've banked with all the major bank brands before, and in the end I honestly felt like they are taking major advantage of me by throwing fee's my way around every corner. I soon realized that after I started banking with AFCU, things were going to be different. When i opened the account I was asked what my goals were and they actually tried to help me set up a plan for saving money for the long run. I truly thought they cared about me and not just taking my money. The service there was very good, and everyone there were very polite and quick to their tasks. So far I converted 3 of my friends over, and they are very happy with their decisions.

Auto Loan

Posted by: |

I recently used Arizona Federal Credit Union for an auto loan. The process was seamless, and took only about 45 minutes. The rates were better than the big banks, and comparable to other credit unions. The customer service was very good, I felt welcomed and valued. The employee that I worked with took time to answer all of my questions, and explain the process thoroughly. I was not rushed and felt completely comfortable. Overall I would definitely recommend AZ federal credit union to any one that is need of banking services.

Lawsuit Incoming

If you have also been charged fees and lost real money due to AFCU shady, unregulated and fraudulent activities due to another “system maintenance” excuse please contact me directly
[email protected]

Need To Get Better Trained Help Line Staff

Posted by: |

Most frustrating credit union I have worked with. Verification of your own account on help line is ridiculous. I have had to call at least 5x with my new account because they can't "find it" or I can't log in, but in order to verify it's my account, they want the last transactions. How do I know if I can't log in? People at help desk seem to be new ..which is detrimental to customer service. Had many issues with direct payments. Returned utility bill "account closed". Such a hassle to do anything on a regular checking account. Can't imagine a loan!!!


Posted by: |

Previously I wrote a review stating Arizona Federal was a good partner.  Since the introduction of their "membership fee"  I have ended my relationship.   Feeling betrayed, I want to say that I refuse to pay to belong.  This isn't a country club, it's a financial services organization.

January 1, 2013 These Greedy Bankers Levied A $3 Fee For Being A Member, Calling It "Mutually Beneficial."

Credit unions are democratically owned.  Did the members have an opportunity to vote for this $36 annual fee for the so-called privilege of being a member?  NO!  To make it worse, they insult US with the so-called "Power of US," so that the executives can make bigger bonuses on the back of the little guy.  My friends and I, who are members, have closed or will be closing our accounts because we do not want to support the greedy bankers here, until the greedy fees are rescinded.  Arizona FCU has lost its moral compass.  These fees are not mutually beneficially.  It's time to take back OUR credit union.  It does NOT belong to CEO Ron Westad and he does not deserve to have his pockets stuffed with OUR money.  Arizona FCU made $45 MILLION in PROFIT last year.  On top of that, they are charging $36 in fees for being a member.  Multiply $36 per year x 162,000 members adds almost $6 MILLION more to the credit union. This is uncalled for, unjustified, inappropriate!  Those profits belong to the member-owners of the credit union. 

There are many alternative credit unions that have community memberships where most people can join, such as Alhambra no fee, Alliant no fee, Altier no fee, Arizona Central $1000 or a 2nd service to avoid fees, Arizona State no fee, Canyon State no fee, Credit Union West no fee, Deer Valley no fee, Desert Schools $200 balance or 2nd service to avoid fee, First no fee, First American no fee, Hughes no fee, Marisol no fee, Pima no fee, Pinal County no fee, Pyramid no fee, San Tan no fee, Sunwest no fee, Tempe Schools no fee, Truwest no fee, Vantage West no fee.   Go to to find a friendly, non-greedy credit union by inputting your zip code.  It will tell you which credit unions are near you, so find someone who values you, instead of supporting this fee shakedown.

Membership Information - Arizona Federal Credit Union
"You'd be crazy not to choose Arizona Federal for all of your banking and personal finance needs!"
We're local! We serve and employ Arizonans at our 15 Valley locations. And our home office is on 44th Street, over 2000 miles away from Wall Street!"
Wrong.  You'd be crazy to let Arizona FCU pick your pocket for $3/month so the executives and employees can line their pockets with YOUR money. 

"We're not-for-profit! Our income gets reinvested in our cooperative - not paid out to stockholders in other states or other countries."
Wrong.  In 2012, Arizona FCU made $44 million dollars.  Divided by 168,000 members, thats $275 profit per member.  Yet in January 2013, Arizona FCU began charging members $36/month.  Since their net worth ratio is almost 10%, far in excess of the government required 7%, it shows how greedy they are to charge excessive fees that have no business need. 

If it were true that you were reinvesting the $44 million profit in the cooperative, you would be distributing a $275 bonus to every member.

"It's sensible being one of us."
Wrong.  Only a fool would stick with Arizona FCU when there are so many alternatives that don't try to gouge you so that the CEO can get a bigger paycheck.


Health Grade Components

NCUA #1747
Year Chartered1936
Primary Regulator
Profit Margin
Return on Assets - YTD0.68%
Return on Equity - YTD7.53%
Annual Interest Income$33.9MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$2.83B$2.60B
LoansQ2 2022vs Q2 2021$1.27B$1.20B
DepositsQ2 2022vs Q2 2021$2.54B$2.26B
Equity CapitalQ2 2022vs Q2 2021$256.8MM$308.2MM
Loan Loss AllowanceQ2 2022vs Q2 2021$28.2MM$28.8MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$729.00K$5.3MM
Real Estate OwnedQ2 2022vs Q2 2021$0$880.00K

Rates for Arizona Financial Credit Union are currently being reviewed.



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