Armed Forces Bank

My Personal Experience With Armed Forces Bank

Armed forces bank (AFB) is the worse bank I have ever banked with. And I'm not saying this to bash the bank There are many many reasons why I feel this way. First off my bank account had been hit with fraud 2 times in less than 2 months and they took all of my money everything and more they left me -300+ in my bank account both times. I called AFB and talk to them I went one by one transaction by transaction and told them what was mine and what wasn't. And they said they would take it and review it. They denied both of my claims with no reasoning not to mention they didn't even tell me it was denied I had to call them. One of the 3 times I called and had an agent hang up in my face when I asked "why was my claim denied" and the only other responses I got was "sorry i I don't know why you claim was denied" how the heck can you deny a claim and not tell me why or even notify me that the claim is denied. And maybe I would have picked up on the fact that money was being taken out of my account if I was notified when my account was over drafted but I didn't receive an email saying it was overdrafted until it was over drafted for 8 days. Then I had to get a loan to recover from it and I only got what I need which means that my account is on its last couple of dollars and they still take the money out of my account leaving me negative and charging me an overdraft fee which put me back in square 1. another thing that this bank does it take out random fees and charges and when out call to ask somebody about it the don't know what it is why it got taken out. We all work too hard for our money to just be taken away with nokind of explanation what so ever.... when I get my taxes I will pay off this loan and I'm switching my bank immediately. I don't recommend this bank to anybody. Nobody all it's the fastest way to get strewed over when you get paid not even knowing it. If I were to recommend any bank I'd recommend USAA for all service members and their family. I know it was long and I hope it was helpful. I only wrote this for you because I didn't have anyone write it for me and now I'm paying for it. Don't use this bank it's not worth it.