Arrha Credit Union is headquartered in Springfield and is the 50th largest credit union in the state of Massachusetts. It is also the 1,387th largest credit union in the nation. It was established in 1929 and as of December of 2019, it had grown to 22 employees and 9,324 members at 2 locations. Arrha Credit Union has a B+ health rating.
Field of Membership Restrictions
Arrha CU is open to anyone, and their direct family, who holds residence or works in any of the following Massachusetts Counties; Hampden, Hampshire, or Franklin.
See current membership details
Treated Me Very Badly.
I made an inquiry a week ago, ended up playing phone tag with a man in the Hadley office, only to not hear directly back from him for days. He simply stopped trying to get ahold of me. When I tried to call him once more, I left a msg on his voicemail, only for him to return my call with an unprofessional and angry sounding msg. I did receive a letter shortly after that, but the letter had wrong information on it. If he returned my phone call and spoke to me directly, there would not have been a misunderstanding. I may or may not have gotten the outcome I would have wanted out of this new information, but it would have made me feel like I mattered. An angry and rude voicemail? Really? If I blew off ppl at my job, I would be fired. Can't treat ppl like that. Not right. As of today, it is having negative financial ramifications that are totally unfair to me as a consumer and may not be rectified.
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 61189 |
| Year Chartered | 1929 |
| Employees | 22 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.02% |
| Return on Equity - YTD | 0.18% |
| Annual Interest Income | $4.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $132.2MM$138.0MM |
| Loans | Q4 2019vs Q4 2018 | $90.0MM$94.4MM |
| Deposits | Q4 2019vs Q4 2018 | $109.7MM$109.2MM |
| Equity Capital | Q4 2019vs Q4 2018 | $11.3MM$11.0MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $321.00K$362.00K |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $723.00K$646.00K |
| Real Estate Owned | Q4 2019vs Q4 2018 | $0$0 |