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909-379-6500
550 E Hospitality Ln Ste 200
San Bernardino, CA 92408

Arrowhead Credit Union is headquartered in San Bernardino and is the 41st largest credit union in the state of California. It is also the 245th largest credit union in the nation. It was established in 1949 and as of March of 2017, it had grown to 269 employees and 133,679 members at 12 locations. Arrowhead Credit Union has an A+ health rating.

Field of Membership Restrictions

Membership in Arrowhead Credit Union is open to those who live, work, or worship in San Bernardino or Riverside Counties in California. Membership is also open to employees of the City of Riverside, Inland Regional Center and over 50 area Select Employer Groups.
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Reviews (2)

Arrowhead Credit Union

Arrowhead Credit Union offers memberships available to residents of San Bernardino County or Riverside County in Southern California. I have been a member of this credit union for 13 years, and have extensively used their basic checking and savings products. We direct deposit funds in to our Arrowhead Credit Union checking account each month and use various bill pay and ACH services to pay our monthly bills. Customer service is always very professional, and when we had an issue with one of our debit cards, Arrowhead employees were very efficient in providing a replacement card same day. This did require me to visit a local branch, but the face to face experience was very smooth and satisfying. Their branch locations are very professionally managed, clean and welcoming. They even interacted with my children to make it a fascinating experience for them as well, even for such a simple visit. My only complaint would be the automatic transfer fees that are charged when you have the overdraft protection set up on your account. Typically, we deposit funds into our savings account, and will transfer the amount we need into the checking account to pay bills or make other purchases. Should we run low, Arrowhead will initiate the appropriate transfer for you, but they will charge $3 each time. This adds up for something that is done electronically without human involvement. So we keep a much closer eye on our accounts to avoid this. Other than that, Arrowhead does have additional services and products (loans, etc.) that are very competitive add ons, though we have not had personal experience with these.

Arrowhead Credit Union Review

Posted by: MHaha | Mar 29, 2016

I have been banking with Arrowhead Credit Union for over 16 years and have never had an issue to complain about. From opening my first checking and savings account, to deposits and withdrawals (both in person and through ATMs), to mobile online banking, they are a full service credit union that leaves you feeling comfortable and valued every time you come in contact. When I first started banking with them I had to physically go into the bank weekly to deposit checks - reps were always very courteous and helpful and I never had to wait long. Now I have direct deposit (and have for many years), but if I have an odd check to deposit I'll utilize one of their many partner credit union ATMs in the area for no fees or their new mobile deposit feature.
If I do have to make a trip into the bank (replacement card, etc.) the wait times are short and reps are always more than helpful. Their website is easy to use and functional -- my bank statements are always readily available online and they very rarely have downtime for maintenance on the website. Products are offered at competitive rates (I've looked at credit cards, auto and home loans through them) and their fraud department is excellent. The few times I have had to deal with fraud on the account, Arrowhead caught it first and protected me from additional loss.

The only negative with Arrowhead is the % of interest yield on my savings account. It is relatively low compared to accounts I could get elsewhere but all of the other pluses about Arrowhead are what keep me there.



Health
A+

Health Grade Components

Overall
NCUA #60700
Year Chartered1949
Employees269
Primary Regulator
Profit Margin
Return on Assets - YTD1.01%
Return on Equity - YTD8.07%
Annual Interest Income$8.0MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$1.14B$1.05B
LoansQ1 2017vs Q1 2016$515.5MM$459.4MM
DepositsQ1 2017vs Q1 2016$970.3MM$870.7MM
Equity CapitalQ1 2017vs Q1 2016$143.0MM$130.7MM
Loan Loss AllowanceQ1 2017vs Q1 2016$10.8MM$12.2MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$1.2MM$1.9MM
Real Estate OwnedQ1 2017vs Q1 2016$0$0
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Arrowhead Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%$100-Traditional IRA Share Savings
0.35%$100-Roth IRA Share Savings
0.25%-$1,500Retirement Builder Savings
0.15%*$5k*-Arrowhead Savings Account
OTHER TIERS: 0.05% $100 - $2k | 0.10% $2k - $5k
0.15%*$5k*-Club Rocky Savings
OTHER TIERS: 0.05% $100 - $2k | 0.10% $2k - $5k
0.05%--Special Savings
0.05%--Holiday Club Account

Arrowhead Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$100k*-Money Market Account
OTHER TIERS: 0.15% Up to $25k | 0.25% $25k - $100k

Arrowhead Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.08%*$25k*-Consumer Dividend Checking
OTHER TIERS: 0.03% $2,500 - $25k

Arrowhead Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.35%*$100k*-60 Month CD
OTHER TIERS: 1.30% $1k - $100k
1.00%*$100k*-48 Month CD
OTHER TIERS: 0.95% $1k - $100k
0.65%*$100k*-36 Month CD
OTHER TIERS: 0.60% $1k - $100k
0.50%*$100k*-24 Month CD
OTHER TIERS: 0.45% $1k - $100k
0.35%*$100k*-12 Month CD
OTHER TIERS: 0.30% $1k - $100k
0.30%*$100k*-6 Month CD
OTHER TIERS: 0.25% $1k - $100k

Arrowhead Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.40%*$100k*-60 Months IRA
OTHER TIERS: 1.35% $1k - $100k
1.05%*$100k*-48 Months IRA
OTHER TIERS: 1.00% $1k - $100k
0.70%*$100k*-36 Months IRA
OTHER TIERS: 0.65% $1k - $100k
0.55%*$100k*-24 Months IRA
OTHER TIERS: 0.50% $1k - $100k
0.40%*$100k*-12 Months IRA
OTHER TIERS: 0.35% $1k - $100k
Locations

Arrowhead Credit Union has 12 locations. Click to view all Arrowhead Credit Union locations.