Ascentra Credit Union is headquartered in Bettendorf and is the 11th largest credit union in the state of Iowa. It is also the 698th largest credit union in the nation. It was established in 1950 and as of March of 2025, it had grown to 175 employees and 42,798 members at 9 locations. Ascentra Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Ascentra Credit Union is open to those who live or work in Cedar, Clinton, Delaware, Des Moines, Dubuque, Jackson, Johnson, Jones, Linn, Louisa, Muscatine, Scott, and Washington Counties in Iowa or in Carroll, Henry, Jo Daviess, Knox, Mercer, Peoria, Rock Island, and Whiteside Counties in Illinois.
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Ignorance
Ascentra Credit Union think they are your parents. They tell you what you can or cannot buy with your own hard earned cash. I got behind on my car payment do to illness, and this bank locked down all my accounts. I can't get into my checking to get gas money or groceries. Because these employees don't care. There's one woman in there that told me she was going to have my car put into repossession. I have 2 jobs how am I suppose to get to work, and she stated she didn't care. I've ask for refinancing on my car, and they said the rates are to high right now and refused me my right to refinance my vehicle. Tell me do u want a bank like this controlling your money. You make your money you should be able to spend it how ever you choose. It's not for a group of people in a bank to choose what right or wrong for you. That group is something else. Please look around before you decide on this bank.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 63268 |
| Year Chartered | 1950 |
| Employees | 175 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.57% |
| Return on Equity - YTD | 5.64% |
| Annual Interest Income | $7.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $568.4MM$544.4MM |
| Loans | Q1 2025vs Q1 2024 | $399.6MM$392.5MM |
| Deposits | Q1 2025vs Q1 2024 | $490.4MM$461.2MM |
| Equity Capital | Q1 2025vs Q1 2024 | $55.7MM$52.5MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $6.4MM$6.2MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $3MM$3.6MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $65K$0 |