Associated Bank, NA is headquartered in GREEN BAY and is the largest bank in the state of Wisconsin. It is also the 54th largest bank in the nation. It was established in 1874 and as of September of 2024, it had grown to 4,018 employees at 191 locations. Associated Bank, NA's CD rates are 67% higher than the national average, and it has an A health rating.
Loan For Imrovements On Rental Prop
Callled to find out what loan options I had for financing some major improvements on a rental property. I was told someone would call me tomorrow. At 9:30 the next day someone calls asking for me. I I'd myself and he apologizes because our appointment was for 10 am. Huh? I wasn't given a specific time. I told him it was OK to talk now. No, he says, "I have an appointment with someone else now. I'm thinking, OK, stuff happens. The phone rings at 10 am. It is the same number that rang at 9:30 am. The voice at the other end is stammering and it is readily apparent he has no idea who he called! I identify myself and he apologizes for HIS confusion. He proceeds to offer options that are not even close to being competitive. I thanked him and said it was less expensive to put my planned improvements on my credit card.
Given how unorganized and confused this man was, I had no confidence in what he was telling me nor did I have confidence in the quality of their products. He was the 4th lender I called so I indeed had timely comparisons and he wasn't even in the ballpark!
What A Terrible Bank! Avoid At All Costs!
I applied for an account online and my account was "under review" for over 5 weeks. I called several times and they could never tell me why it was under review or how long that review would take. Finally I got a letter in the mail saying my account was closed due to suspicious activity but all I did was open the account, deposit money and set up a direct deposit. I'm sure they just wanted to close my account to avoid paying a sign up bonus they were offering. What a terrible bank! Avoid at all costs!
Associated Bank
After 37 years as a good customer, Associated Bank has informed my wife and me that it is unilaterally closing my accounts, along with those of my son, daughter and grandson. The bank has been unwilling to provided any explanation for why it is doing this. We have done nothing fraudulent; we have simply been normal banking customers for 37 years. We have a savings account with a large balance (mid six-figures) for many years.
I believe that ordinary business practices, along with common decency, would suggest that any reputable organization would provide an explanation to a long time customer for ending a long time relationship.
I have tried to speak with customer relations personnel several times to no avail.
TERRIBLE BANK!
Data as of Q3 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 5296 |
| Year Established | 1874 |
| Employees | 4018 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.95% |
| Return on Equity - YTD | 9.53% |
| Annual Interest Income | $1.59B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2024vs Q3 2023 | $42.16B$41.59B |
| Loans | Q3 2024vs Q3 2023 | $29.71B$29.9B |
| Deposits | Q3 2024vs Q3 2023 | $33.82B$32.15B |
| Equity Capital | Q3 2024vs Q3 2023 | $4.25B$3.95B |
| Loan Loss Allowance | Q3 2024vs Q3 2023 | $361.8MM$345.8MM |
| Unbacked Noncurrent Loans | Q3 2024vs Q3 2023 | $134.5MM$170.5MM |
| Real Estate Owned | Q3 2024vs Q3 2023 | $18.8MM$8.5MM |
