Aurgroup Credit Union

Hassle-Free Banking

My husband and I used Provident Bank when we were first married 13 years ago. The bank changed to National City bank and then finally to PNC Bank. We were with them for years UNTIL they began charging fees for EVERYTHING. Not only that, but they began to purposefully deceive us. There was so much hassle and so many phone calls trying to sort things out. Again and again. So, we found out about the credit union Aurgroup, which is confidently located right by our house. We have had 0 problems since our beginning there about 4-5 years ago. The staff is friendly, they are personable, and they seem like they care about us. They have a drive through and they have never charged us a nonsensical or unreasonable fee. They have valued our privacy in that any time they feel theirs may be a breach, we are notified. When we pull up to the drive thru, we give them our number and tell them what we'd like to do and it is taken care of with no headaches. They seem very trustworthy. Online banking with Aurgroup is efficient and easy. Checks clear the same day and our money is always available when we need it. We love Aurgroup!