Avadian Credit Union is headquartered in Hoover and is the 8th largest credit union in the state of Alabama. It is also the 390th largest credit union in the nation. It was established in 1934 and as of June of 2018, it had grown to 218 employees and 80,535 members at 18 locations. Avadian Credit Union has an A health rating.
Membership in Avadian Credit Union is open to those who live, work, attend school or worship in Autauga, Baldwin, Blount, Calhoun, Cherokee, Coffee, Colbert, Cullman, Dallas, DeKalb, Elmore, Etowah, Geneva, Houston, Jackson, Jefferson, Lauderdale, Lawrence, Lee, Limestone, Madison, Marion, Marshall, Mobile, Morgan, Pike, Randolph, Shelby, St. Clair, Talladega, Tuscaloosa, Walker or Winston Counties in Alabama. Membership is also open to employees of Charter Communications, Gulf Telephone Company, and over 200 statewide Select Employer Groups.
See current membership details
Typical credit union for the most part. Friendly service in the one Madison County location.
My only complaint is that check deposits have a 2-day hold for amounts over $200. I also had a $15,000 check subject to a 7-day hold. (Not sure what the threshold is for the longer holding). Direct deposits and paychecks are not subject to holding.
I understand a need for this at some level, but I've had the account for more than a year with dozens of paper check deposits and not a single one has bounced. The tellers keep telling me that the holding will eventually stop but they can't tell me when.
I have been banking with Alabama Telco for years, originally opening my account in Trussville, north of Birmingham. I was pleased with my service in the Trussville location. They had a sign in the drive-through requesting customers to have their deposits ready when using drive-through services. Since moving to Montgomery, I have had to use the Atlanta Highway location. It is inconveniently located, and the drive-through takes forever. Customers sit in their car and fill out their deposit slips while at the window, and there is usually only one window open. Needless to say, I wish I could take my business elsewhere, but let's face it all the larger banks are unfriendly (I have done business with Regions and Compass). The drive-through is definitely not an express service.
I started out with them when they were ALTELCO and it was difficult to deal with since Avadian it has gotten worst. They act like it is a privilege to keep your money in their bank. Take your hat off and stand against the wall while we frisk you before you can enter. They treat their customer like criminals no matter how many years you are with them.
This credit union has been impossible to work with. They are difficult to do ANYTHING with. Even paying credit card bills with them is a hassle. If you happen to get someone on the phone, nobody has any clue what they are doing, they will quickly transfer you off to someone else who will waste more of your time and transfer you again. Very rude, and had no sort of customer service attitude either. I would never recommend this place to anyone after my experience.
|Return on Assets - YTD||0.58%|
|Return on Equity - YTD||5.79%|
|Annual Interest Income||$14.3MM|
|Assets and Liabilities|
|Assets||Q2 2018vs Q2 2017||$772.8MM$752.9MM|
|Loans||Q2 2018vs Q2 2017||$556.7MM$480.5MM|
|Deposits||Q2 2018vs Q2 2017||$690.8MM$666.4MM|
|Equity Capital||Q2 2018vs Q2 2017||$76.7MM$71.9MM|
|Loan Loss Allowance||Q2 2018vs Q2 2017||$3.7MM$3.1MM|
|Unbacked Noncurrent Loans||Q2 2018vs Q2 2017||$3.2MM$3.1MM|
|Real Estate Owned||Q2 2018vs Q2 2017||$569.00K$1.4MM|
Rates for Avadian Credit Union are currently being reviewed.