BancFirst is headquartered in OKLAHOMA CITY and is the 4th largest bank in the state of Oklahoma. It is also the 152nd largest bank in the nation. It was established in 1989 and as of June of 2024, it had grown to 1,900 employees at 117 locations. BancFirst has an A health rating.
Selling Stocks
One of the largest stock owners sold off a lot of stock last year. Hmmmm
Bancfirst Stole $300.00
Went through the drivethrough for my husband. We had been married a short time, but I'd made many deposits for him through the drivethrough bank.
I submitted a bank slip with a deposit that contained two checks written to my husband's company. My husband and I have visted this bancfirst location at least twenty times, the people know him very well. So, I submit the deposit and my husband wrote the deposit out with two checks being deposited and he wanted $300.00 cash back. We had planned to meet at the filling station to fill up two work-trucks (I was driving one and he was driving one). However, the teller refused to give me the cash back, as she said I'm not on (his) account, so I can't get cash. So, I said can you call my husband? He's close by and so give me the deposit back, I'll wait for him to meet me here and get the cash back, because I'm on empty on gas. The lady absolutely did not answer me, she was just speaking to me one second prior, but said nothing. And, sent something out to me through the tube - I got it out, it was the receipt. I asked her if she put the money into the account and she refused to talk to me. So I was upset, drove away and called my husband. He had to head back to work, since I took so long and so I drove home to tell him what happened. My husband forgot to go check on this. I did not handle all of the accounts (yet) so I didn't double check anything because my husband said he'd go get it and I figured he did. Then fast forward to now - I was reconciling our customer's account, because we had a job open for over one year and I noticed that his account was paid on, but it seemed like there was money short on the deposit with (his) payment and another customer's payment. Short $300.00. I look up the transaction for the day I made the deposit. Apparently the teller kept the money, because the deposit is not correct and our account has been short $300.00.
My husband went to the President of this location of BancFirst and he assigned our "inquiry" to the VP. She told my husband too late. We did NOT get the money and she would not talk to me because they're not "talking" to me. They have been rude every time i entered the building. And, if I asked a question, they did NOT answer as if I was a stranger. They continually disregarded many of our requests for certain things on our accounts, even after my husband put my name on the accounts. Guess what, again, we are missing money from an account. My husband submitted an inquiry, but I imagine they will lie about it and tell him too bad too sad you can't get money from us. Basically, I want to change banks. We are looking for another bank. Now, we have lost 300+115. That is just what I've figured out so far.
The BancFirst FRAUD DEPT is a joke, because I filed a request for them to audit the accounts. They took all of the information but absolutely nobody has reached back out after one month. I will take this up with a higher up and see if they resolve the issues. We didn't steal our own money, so some teller there at that location put it in her pocket or the person that's supposed to reconcile accountes put it into some reserve account or took it themselves. if they're doing their job they would have automatically refunded our money - how can you deposit to busineess' checks and the monies do not add up - nobody in the bank double checks weekly or daily tallies? Unbelievable.
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 27476 |
| Year Established | 1989 |
| Employees | 1900 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.68% |
| Return on Equity - YTD | 15.49% |
| Annual Interest Income | $296.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $10.72B$10.23B |
| Loans | Q2 2024vs Q2 2023 | $6.69B$6.1B |
| Deposits | Q2 2024vs Q2 2023 | $9.44B$9.03B |
| Equity Capital | Q2 2024vs Q2 2023 | $1.18B$1.1B |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $84.5MM$85.5MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $17.9MM$14.5MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $37.8MM$41.3MM |
